Address: | 11550 Huron St, Northglenn, CO 80234, USA |
Phone: | +1 720-924-2113 |
Site: | publicstorage.com |
Rating: | 4.9 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–5PM 9:30AM–5PM |
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David Farley
Donice was awesome with suggestions in packing, type and size of storage sheds we needed. The storage units were clean and we felt that the security was what we were looking for in a unit. Donice helped us when we needed another storage unit for some overflow stuff at the last minute. THANKS DONICE! She also was very thorough in how the charges were handled when we needed to setup auto pay. Now all we have to do is check our email account and we can see very quickly how much the unit costs every month. I would definitely recommend this particular Public Storage because of the "GREAT" service we received from Donice!
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Vicki Underwood
We have used this Public Storage since 2003. There have been a few customer service reps come and go, but finally there is someone working the property that makes us feel very comfortable and at ease knowing our items are safe, since we live 3500 miles away. Once you walked into the office you are greeted with a smile and a warm hello, Donice knows that you are storing your items for a reason, moving, job loss, etc., but she treats everyone in a manor that is easy going and professional. Kiddos to Public Storage for finding such a gem. The Underwoods
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Jim Clunie
I had just come from the Public Storage at 7700 Washington where I had reserved a unit. The manager there had canceled my reservation because she didnt talk to me the day I made it and wouldnt stop just repeating her policy. Donice at the Huron St. location went out of her way to stay after her normal hours and wait for me and my wife, who moved here from Indianapolis, to make sure we got the spot we reserved at her store and that we were comfortable with it. If PS wants to have even better customer service, copy what Donice does!
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patricia dallas
I cannot adequately express how grateful I was to encounter Donice at Public Storage. I was going through a very painful divorce and was extremely distressed. Donice was very kind to me and made me feel very comfortable. You cannot imagine how much her kindness meant to me. She is a asset to this business in every way. I just hope the company appreciates her because she goes out of her way to be friendly and kind to people . I wish every one I encountered in business was like her! It would make a much nicer world to live in!
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Anthony Montano
I had the pleasure of meeting Donise yesterday and being from American Moving and Storage in Broomfield and working with one of her Customers and my Customer it was an incredible experience. She was very accommodating with us and the relationship she had with my customer made them feel at ease. I appreciate the amount of care and the personal connection she has with my Customer. Thank you Public Storage for hiring extraordinary people!
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Jessica Prince
My husband I have never had to store our belongings before so we werent sure what to look for in a self storage facility, so when we came across this Public storage location I was blown away by the great reviews. We are so happy we picked this place Donice is fantastic and made sure we knew how to be able fit our belongings in our unit without hassel, and her customer service is far better than what I expected!
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Dan James
My needs for a storage unit are different than most; I travel multiple states for work and keep needed items with Public Storage: minimizing shipping and baggage fees. The ability to access the storage unit, at all hours, is critical. Donice is always a welcome sight - and smiling! The facility is safe, secure, and well lit. I look at Public Storage as a valuable extension of my business!
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Rick Andony
We are very satisfied with the unit we received. This post is to recognize the staff that works there that made our move-in experience so enjoyable. In particular I wanted to send KUDOS to Donice who went above and beyond to make things right. She went out of her way to accommodate our needs. She was so understanding and kind. She is a credit to the company. Thank you Donice.
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Dee Salee
Today is March 31st, I am going crazy trying to plan my move. And I walked into this Public Storage, not expecting much. I find a lady who knows what the word customer service means. She had now helped me with all my packing dilemmas and guided through my storage questions. If I need storage for my upcoming move, I will definitely be coming back to this location! Thank you Donice!
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Dale Colclasure
I rented a storage space at this location in June 2013. During the next 3 years, I rented a total of 3 spaces. From the very beginning, Donice, the front office manager was helpful, professional and pleasant. I would highly recommend this Public Storage location for someone looking for a clean and well-kept facility and a staff willing to provide support whenever necessary.
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Tracy Tucker
Donice is very friendly and helpful. Facility is always kept clean seems very secure. I once left my unit unlocked by mistake and the staff noticed it while making the rounds. Staff locked it for me by putting on a lock. I recently upgraded to a bigger unit and Donice assisted me to make this a very easy transition. I could not be more pleased with my experience here.
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Derek Leonard
This Public Storage location definitely offers great customer service. Jessica took the time to show me various sized units to make sure I got the one that fit my needs. Best of all she helped me find a better combination of internet pricing and promotional discounts that gave me a bigger 10x20 unit for LESS cost than a smaller 10x15 unit over two months time.
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Zachary Lala
For me, storage was not something I would ever need. It all happened after one devastating event and we had to move. The 1st door we walked into was Donices, there she was with that contagious smile. She had all the answers, a perfect place for our stuff and everything we needed to pack. She has been a blessing since day one. Thank you Donice!
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Jami Yamagiwa
I have had a storage unit at this property for over a year and it continues to be my favorite place to go and pay my bill. The property is clean and well kept and the staff, especially Donice, are always cheerful and pleasant and a lot of fun to be around. Whenever I walk in its like seeing a friend rather than just someone I owe money to.
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Tammie Critchfield
Donice is an exceptional, professional and great representative and is always helpful! She goes above and beyond the call of duty! We have had a unit at her location for over 5 years and she has been helpful in assessing our needs and recommending solutions. She is an absolute delight to work with and always has a smile on her face!
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Andrew Gillette
The customer service here is fantastic. I needed an indoor, air conditioned storage unit, and fast. Donice was the manager who helped me, and she explained everything clearly. She was personable but efficient, which was exactly what I was hoping for. Its unexpectedly GREAT service for a storage facility! Highly recommend.
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Sarah Edgar
I was helping my parents move and I needed a unit asap! I knew very little about the process and needed guidance. Jessica helped me and educated me about how things are ran and I was very pleased and she made me feel like my parents belongings will be properly taken care of! Great job Jessica we will be back.