Public Storage

Address:	13999 W 64th Ave, Arvada, CO 80004, USA
Phone:	+1 720-608-6910
Site:	publicstorage.com
Rating:	4.9
Working:	9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–5PM 9:30AM–5PM

Location

Photos 17

Reviews 12

Barbara Pierpoint

My 89 year young father moved into an assisted living facility in June. I was faced with cleaning out his whole house to put on the real estate market. Overwhelmed doesnt even come close to how I felt! My first visits to the W 64th facility were in a fog as I didnt even know my first step. Cody, the manager was instrumental in helping me with that step. (My new best friend!) He talked to me about storage units - sizes and rental prices. He also helped me purchase boxes and packing supplies. I didnt rent a unit on that visit, or the next visit, or the next, or the next. You get the idea. I was on the Merry-go-Round and didnt know how to get off. Each visit, Cody and Julie were so gracious and patient about answering my myriad of questions. By the end of August, I was finally ready to rent a unit. Cody welcomed me with open arms and a big smile as were on a first name basis now! Thank you Cody, Julie and Public Storage not only for for such outstanding service but the needed counseling along the way.

Nita Allred

I have two units at this location, not necessarily due to geographical convenience, and especially not for the price.I use this location strictly based on the OUTSTANDING and EXCELLENT customer service I receive from the property manager,Cody. There has never been a time when I have entered the office that I wasnt met with his most wonderful smile and positive energy. I believe that you have a very rare and valuable asset to your company with this young man. And I have no idea where he found such a beautiful and friendly assistant, but Julie is jut as sweet as Cody. They deserve a special recognition for the way they go above and beyond their required job duties. If there is something that your company does to reward these valuable associates of yours. Thank you, Juanita Griffin.

Joy Rosenberger

First of all I want to tell you my storage unit isnt located at this property. I moved my "teacher" things into storage a little over two years ago to another location. I wasnt interested in automatic payments for reasons of documentation which leads to the reason I visit with Cody every month. Cody and I are on a first name basis. His welcoming smile and friendliness make the face of Public Storage remarkable in a positive manner. I hope Public Storage realizes the "gem" they have in employees such as Cody. He always makes me feel that my business is appreciated and for that I am hoping to find a deal at his property to move my items to his location in the future.

Tyce Austin

I have had my storage off and on here now for years and over the last year or so have had the pleasure of working with Hanne. She is just always pleasant, helpful and positive and calls me anytime I have missed the first of the month with my payment to remind me, just in case I did not remember, so I am not charged a late fee. I really appreciate her professional and friendly attitude. The calls are always friendly and she always knows who I am when I call her. I am physically far away from the unit (which she is aware of) and I trust her to help me and be in service in any way she is able if I needed it. Yay. We need more like her. :)

Kim Waring

I was interested in finding a storage area that was going to be close to where I will be going to move. I called this location and talked to a woman whose name is Melissa, who was extremely friendly and took time to help me decide what size I needed and what I could afford. She told me about the facility and what I could expect from the company for security and told me about the different options available to me. It was a great pleasure to talk with someone that was willing to take the time and give the information and not treat me like I was a problem or an inconvience to them. I will definately consider this property when I move

Megan O

We rented the unit online one evening simply based on location. The next morning we got a call from Julie explaining all the rental details and scheduling a time that worked best for us to come in and fill out our paperwork. Julie was all ready for us when we showed up and even greeted me by name. She was a total delight and made the entire process simple and fast. She even gave us some great tips for properly storing our items this time of year. I would highly recommend this location to anyone who needs storage with great customer service and nice clean well maintained units! Thanks Julie!

Frankie Grace

Worked with Alex yesterday to get a storage unit and she was fabulous. Answered all my questions before I could ask and when I placed my reservation online, she called me right away to confirm it. We also met with the property manager Hanne a week before to check out the place and she was great too! Gave us a tour of the property and gave us the info we needed. First impression was great and I hope it stays that way throughout the rental process! I recommend this storage facility not just for the cheap price but the customer service as well.

Michelle Bradford

Cody worked with me the first time to help me get into a great unit.My needs have changed and i needed to increase the size of my unit. Cody was extremely helpful, asking the appropriate questions to not only find a unit the size and price that worked for me, but he found a new unit that was located right next to the old one making the transfer amazingly easy. And when i came in a day early to transfer my things it was no problem. He is always extremely friendly and great to work with. thank you Cody!

Daniel Rowe

I recently rented a unit at this location. Cody and Angie were absolutely wonderful. The paper work was fast and explained very well by both of them. Also, they could not have been any nicer. Overall it was a pleasant experience and I would recommend/refer them and their location to anyone in need of some storage. As for the unit, it was very clean and the space was more than adequate, it is also easy to access, as it is an inside unit. Great location!

Clifford J Levy

We rented this unit because we had expensive wooden furniture that we needed to store. It was represented as "Climate Controlled" but when we went there the resident manager said it was heated but not cooled. So if the temperature get too hot, there is no way to cool it down. This was not acceptable and we cancelled the unit and found a nice Guardian unit that was actually "Climate Controlled" This received 1 star but it deserves Zero stars !

Andrew Zimmer

Even though monthly rent is a bit higher than other local facilities, I doubt the employees elsewhere would have been as helpful. When the total initial payment turned out to be out of my budget, Cody was able to help me sort things out so I could afford my first payment. For service like that, Ill gladly pay higher rent! You definitely get what you pay for.... its not just a place for your stuff, its outstanding service!

Jason Beaty

I made a reservation on a unit earlier this week online. Cody called back within 30 minutes and scheduled an appointment, and was very friendly and helpful. When I showed up for my appointment Julie was just as friendly and helpful. After taking us down to see the unit we reserved, she had us signed up and out of the office in about ten minutes. I was very happy with whole experience.