Address: | 1296 Kings Hwy Cutoff, Fairfield, CT 06824, USA |
Phone: | +1 203-307-0638 |
Site: | publicstorage.com |
Rating: | 4.8 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–5PM 9:30AM–5PM |
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Gregory Mahoney
I Had problems with finding storage at both Uhaul and Westy storage. Both places do not take reservation at location you have to call a general 1-800 number..which I did...I put a hold on units at both places to view in person to decide which would work better. When I went to both locations uhaul in Bridgeport and Westy in Fairfield they both indicated they had no reservations and were both totally full. Never again.... Public storage on the other hand allows someone to go directly to location you want and see what they have open. I made reservation with Analia went in saw unit and even was able to see a larger one which I rented. Analia was VERY informative and helpful as was Renae. I highly recommend using this location Public storage in Fairfield CT property number 20472
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Angela Hayes
My experience there at Public Storage was great, especially for a first timer like myself who has never had to utilize a storage area before until now during my moving process from one city to another. I greatly appreciate the help from Jerrod and Analia who were extremely helpful with explaining everything to me and breaking down the small details of the whole storage process. They were friendly, funny and very helpful, with the anxiety that I had and being skeptical on using a public storage area for my belongings thanks to Jerrod and Analia I felt at ease and was happy that I just so happen choose the public storage in Fairfield. I highly recommend anyone; especially first timers like myself who need storage to go to Kings Highway and ask for Jerrod and Analia.
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Wanda Mwalwanda
I stopped by your facility because I wanted to inquire about prices and storing for my future needs. I had the pleasure of being greeted and assisted by Jae and Analia. Who may I add, were not only professional and knowledgeable but there customer service exceeded the other places that I have visited in the past. They both knew that I have alot of important documents that needed to be kept safe and they went the extra mile to describe your file boxes. They provide assurance and high quality in the use of your products. If I wasnt sure who to store my belongings with when I first stepped foot in your facility...I do now... Keep employing individuals because it makes things a lot easier for us the consumers.
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Nick Murray
Break-ins often happen at this location be warned! They have cameras and security on site but it turns out none of it works. Camera dont record. So I stored a house load of goods here Sept 16th to Oct 14th while I moved house. I rented large 10x15 on the first floor. When I went to remove my property I found many high value items were missing (road bike, ladder furniture etc). The lock they gave me was still in place. When reported to the Public storage manager he just gave me the insurance document and said it happens from time to time and to file a claim. They have no security, cameras or monitoring on site. When reported to the Fairfield police they told me this storage site is a problem.
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Jasmine parker
So I was looking to buy boxes and packing supplies for my son who is going away to college. I was actually going to home depot but stopped by this public storage location to see if I can catch a deal, and was helped by Analia. She gave me a package deal and she was very helpful. She even went out of her way helping me bring my supplies to the car. Most places will charge you and send you about your way, but she made sure that I was taken care of the minute I walked in til the second I got back into my car, and that is great customer service. I will definitely be back if I ever need packing supplies or any storage. Will definitely refer to people as well.
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Mz Fancy
I drive 2 towns over just because of Analia. Anytime I needed help she has always been there and even if she didnt know the answer she went above and beyond to find out. I have rented several times here because of her. I also have my friends and family only using this facility. There is one closer but for me its worth the drive. No bugs no rats no attitude. She really makes a bad situation ( moving/ complications ) just a little bit easier and thats not always easy to do. I would recommend this place to any and everyone as long as shes there. She truly is an asset to the company. Always polite no matter how busy and always smiling.
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Florami Vega
Jerrod has amazing customer service .. For every time I come in to my unit he has this great energy & so curtious to my needs ..when I come in he greets me by name very friendly to my family . He is well appreciated and I will continue my business with u guys for as long as hes there..He needs to be recognized for his dedication and hard work , Im one needy customer and not once has he complained nor gave me poor customer service ... About outlet love him ... Great worker for your team !!!!
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Annette Cast
I recently got married and was in need of storage space urgently since I received more gifts than I had space for. A friend recommended me to this location and while I was hesitant to use any of these storage places I was pleasantly surprised when I arrived and the location Manager Analia walked me through their storage process and showed me the available spaces. The customer service at this location was excellent and their prices were pretty reasonable.
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Daniella Barone
Today I went in to sign for my lease on my storage unit and immediately I was greeted by Jerrod. He was so kind, helpful, and fully knowledgeable about all the information I needed in order to rent a unit from Public Storage. Jerrod is a true asset to the company and should never leave! He made my move a little less stressful just by the exceptional customer service I received. Jerrod should be recognized for his excellent customer service he gives out.
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Joseph Christiano
My Storage Facility Manager Analia in Fairfield Ct has been a joy to work with thru the past few years . I have had no problems and had nothing less than a excellent experience with her and the rest of her staff . Thank you for keeping the facility spotless and safe and I would recommend Public Storage to all my contacts . Sincerley Joseph Christiano
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Paula Brodzinski
This place is dirty. Things dont work like the doors and the roof has leaks that got my stuff all wet and had to be moved to another room. Very dark and very cold. Cant see many things unless you bring your own flashlight. I slipped on a puddle of water in the halls. The high management never seems to get back to you to talk to you about your issues. Garbage is lying around outside all over the place and the key access is a real joke!