Address: | 140 Ferry St, New Haven, CT 06513, USA |
Phone: | +1 203-772-8029 |
Site: | storquest.com |
Rating: | 4.7 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM |
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Brian Mihok
I am very unhappy with my experience with StorQuest New Haven, CT. As a customer, I felt that the manager treated me like a burden rather than a valuable customer that would have liked to continue business with them in the future. To make sure all arrangements were in order, before I traveled an hour to the facility, I called the facility. I spoke to the manager and set an appointment. When I arrived at the facility an hour later, I was told the manager had left and that I would have to wait. Im self employed and every hour... every minute costs. If the manager had called me back to reschedule I would have understood. But instead I am standing here in downtown New Haven paying a moving crew to wait. If I dont get word soon, I will have to cut my loses and cancel the move until I can find a new facility. Beware! Courtesy of Curbside New Haven.
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Moise Telson
Went in to this Storquest because i was deciding between them and another storage place. When i walked in, the representatives were very welcoming Hector and Alissia if i am not mistaking. they explained everything and made a suggestion for the size i would need for my move. Hector took me on a tour and it was a good space. The customer service made me pick this storage place and also it was a great deal. i even purchased my mattress covers, lock and boxes did everything all in one stop even stayed for a few minutes and had a conversation with the two reps. it was great business and CS
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Kofi-Buaku Atsina
I really appreciate the help of Kyle Linehan and his colleague visiting from Providence (Dont remember his name). They were very informative and Kyle was able to help me move to the storage container at such short notice. The free truck service is definitely a Plus. Because of the short notice, I didnt think the truck service will be available as soon as it was, but I was wrong. Being available and Kyle being ready to help out made the whole difference. Really appreciate the help, Kyle! Best storage company Ive worked with so far.
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anony mous
I rented a small storage room for my apartment overflow. Sarah showed me a 6x5 unit that was perfect for me and walked me through the paperwork quickly. They also offered a free truck pick-up service that was great and Joe showed up on time so I could move in quickly.
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Mike R
I bought a couple units at auction and was very impressed with this facility. Professionally managed, clean and great to work with. Joe and Sara go above and beyond to help and are extremely friendly. I go to many facilities in my line of work and this one is tops!
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Yetsa Tuakli
Phenomenal experience with a courteous, professional, efficient and warm staff. Moving and storing can be stressful. Its always nice to meet a company and staff who make it just a little bit more pleasant. Whole-heartedly recommend this company!
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Terese Lopez
Best storage company for the price by far! Building onside & out as well as units are always clean & the staff is so helpful while professional at all times & extremely nice too! You wont be disappointed!
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Elizabeth Bruce
Had a fantastic experience at StorQuest. All staff were very friendly and accomadating. They have kept me well informed about the status of my unit, and made reservation and purchase easy and painless.
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Zachery Dupwe
They are more than accommodating and extremely helpful with anything you might need. Plus they have 3 loading bays in case you have a large moving truck.
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Dee Dee
Joe was excellent answered all of my questions. The building looked clean and well maintained. Units were reasonable price. I recommend this
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Ronnetta Holmes
It was a very good experience working with StorQuest storage. Great customer service, reasonable pricing and very accommodating.
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Alban Santiago
Sarah, Joe and Kyle were extremely professional and answered all my questions with ease. Id definitely recommend
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Margaret McCarthy
Very helpful. I rented a unit at their busiest time of year. The manager went above and beyond to assist me.
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reana931
Great place. Hector was very friendly, honest and price is very affordable. Would store my stuff here anytime
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prettiegal Minor
Great place been using them for yrs New Management an still great storage place an prices are reasonable.
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Richard Hicks
Great service and quick to rent the unit. The building appears very secure and its relatively cheap.
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Joel Vidro
I had a great experience found a storage that fits my needs. Im very happy . Quick and easy .
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Josh Woods
Quick and easy to store things because the service was good and the people helpful.
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Kacey Jezewski
Painless and quick! Joe was fantastic and helped find exactly what I needed!
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Mary Bates
Joe an staff are awesome, very knowledgeable, pleasant to deal with
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Kyle Linehan
Clean and professional services. Awesome and helpful staff
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Mallet Njonkem
Great space, very clean. Customer service was excellent.
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Lissette Diaz
Everyone as great awesome Experience
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Nola Richardson
Very helpful and friendly service!
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Robin Giesbrecht
Good affordable storage
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E Saunders
Not a complaint.
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Robin Dorman
Local and secure