The UPS Store

8297 Champions Gate Blvd, Championsgate, FL 33896, USA

Address:	8297 Champions Gate Blvd, Championsgate, FL 33896, USA
Phone:	+1 407-396-1659
Site:	theupsstorelocal.com
Rating:	4
Working:	8AM–6:30PM 8AM–6:30PM 8AM–6:30PM 8AM–6:30PM 8AM–6:30PM 9AM–3PM Closed

Location

Photos 12

Reviews 7

None Ya

Every time Ive been in there, I mean every time the husband and wife duo are not nice and rude, and make you feel uncomfortable after a long wait as always!! I recently came in this Monday and waited and in line (25 min) until (owner) (husband) said whats going on here out loud. AS the line was out the door!!! And 4 people walking around like duh! And his wife finely called me over, after she was just walking aimlessly. Once she got to me everything was fine until she saw that I was just shipping with my own new box and not packing with there box. FIY And it was a manufactured box as I own a store and ship on a daily bases. including these same boxes, With never a problem such as this. So the package is worth over $1500 dollars and I was gonna pay the insurance when she insisted over and over, and claimed that is was a used box!!! What??? And it is clearly a new and never had been opened box from the manufacturer and never ever been opened very clear. So she wanted me to buy there packing service as she rudely said well then you need to sing a waiver stating that if anything happens its not packed probably..... what ??? Meaning you dont buy from me and or else ?? Are you kidding me?? She even said "Im not trying to get you to buy from us" lol must have been on her mind Im sure!!! I said no thanks and good luck with that!! Went right down to the ups store off hwy 27 and sure enough they where great and shipped no problem with $1500 insurance and shipped it cheaper after a told them what happen they even gave me a 10% off kudos to honest service ups store off 27 behind apple bees... its nice not to be bullied or made to feel like I have to buy something or be pressured to buy or else. Please save your self the aggravation and time. And go else where hope this helps to save anyone time, and aggravation! Time is priceless! If could give zero stars I would! Keep in mind this review is after numerous incounters with Mr. and Ms. rude the owner and his wife! What ever happened to costumer service? When folks bring money to my store Im nice hello its money! FYI try not to bully your customers into buying something or else! If you hate working retirement is avl!

k khuda

If I could give this place 0 stars, Id do it in a heartbeat. ABSOLUTELY TERRIBLE CUSTOMER SERVICE. IT PRETTY MUCH DOESNT EXIST HERE. The workers (and especially the owner himself) were VERY rude. The owner, Norm, is the manager of this place and is awfully mean. He clearly does not care one bit about the costumers whether theyre visitors or locals. He also doesnt seem to care if his employees, ESPECIALLY a woman employee named Jessie, are rude to costumers. He actually condones their behavior because he acts the same way himself. If someone opened a UPS store nearby it would immediately drive this one out of business. I have to imagine that the only people still going here are only doing it out of convenience. My advice to you is to go farther to USPS because the problem here is the staff. These employees have a miserable attitude and it shows in how they treat their costumers. They seem to be inconvenienced to help you as you give them YOUR money. To put it simply, GO SOMEWHERE ELSE and give someone who actually deserves it your money and business.

Sheila Thompson

The customer service provided is always professional, friendly, and courteous. The owners, Norman and June, and experienced business people that are always happy to help provide a solution for any shipping or printing situation customers need help with. The store is also stocked with helpful, handy items for shipping and basic office needs and very reasonably priced. I rent a mailbox at this location and receive multiple packages weekly and the items are always received and signed for by staff and then ready for me to pick up and sign for without any issues. I receive an email when a package is received which also helps me with tracking my outstanding orders. I live in a very rural location and this service is invaluable. Additionally, the hours of operation at the UPS Store are much more convenient than the local post office.

Michael Curtis

Great place for me to have my packages shipped too. All I have to do is walk in the door and it is a speedy service for receiving my mail. Great service. Always kind. Recommend using 10/10.

knight Fox

I hate UPS they dont know how to treat someones package the right way so sick of them everytime I get something from them it always comes damage

SAM Home

Im visiting and have been to this UPS store a few times. Most times they have been super helpful

Mike Arnold

Rude told me didnt have time to go over prices