Address: | 30750 US Hwy 19 N, Palm Harbor, FL 34684, USA |
Phone: | +1 727-771-8058 |
Site: | uhaul.com |
Rating: | 4 |
Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–8PM 7AM–7PM 9AM–5PM |
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Anonymous User
Its RARE to find the level of customer service and personal customer care as you will find with this UHaul dealer. Ted and his son, Randy are genuine all the way. I have lived all over the US and have used UHaul on many occasions, but would drive 50 miles to do business with this particular dealer!! I felt as if I was a long distant relative by the time I drove away - across country with my car towed behind the truck Id rented. I had to adjust my contract 2-3 times and they were very helpful and willing to work with my schedule and requests. I am a single woman~ so, ladies, especially - Ted and Randy are like the King and Prince of the way business should be done...and in their case, EXCELLENT - beyond a 5 STAR RATING - is the best way to describe who they are and what they do. . I marveled just watching them as I waited in line in their office... they treated all of their customers as if they are long lost relatives who have just dropped in for a family reunion. I promise. These guys will take care of you!! Marilyn R ~ Now living in Albuquerque, NM
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Kyle Brynjulson
If I could rate lower I would. I paid my monthly bill on 7-22 and moved my possessions out of the unit on 7-29. I never confirmed that I had moved out. Management took it upon themselves to close out my account and not pro rate the unit. I was told that they are free to rent it out and that it was no longer my unit even though I never spoke with anyone confirming on me moving out. Management cared nothing about customer service and cared less on getting a bad review.
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daniel cantrell
I rarely take time to write reviews, but I wanted to do so for Rachel and her team. Every interaction I had with them, whether it was on the phone or on site, they were always professional and courtesy no matter what the situation. The facitly was clean and well maintained and their rates were very fair. I highly recommend them if you are looking for a place to store your belongings or if you are in need of a cargo vehicle to transport them.
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Anonymous User
The first truck we got in had no a/c. Had to ask for another. It had 181,000 miles! Hard miles. Gas guage did not work and fluctuated 1/4 tank. Had to go back out and buy 5 more gallons, then it showed over full. After all that, they tried to charge me for a dolly I didnt use. There are too many u-hauls around to suffer with this one.
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David Hill
The woman who answered the phone must have been having a bad day. Robotic and cold when I asked for a simple vehicle . Have rented many times and never received such rude behavior. When I asked her to be more civil she put me on hold and did not come back. Never will go there again.
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VISIONS VISIONED
Great U-haul location. Friendly, helpful staff. Well maintained facility inside and out. Great competitive pricing on storage units. Truck and trailer rentals. Hitch installment and much more. Stop in it will be worth the visit.
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Kathleen Bromley Rothman
Always a perfect experience! Weve been renting vans here for years, theyre always clean and modern and perfect for our local Glass Art installations! KATGLASS STUDIO
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Docken Slaton
Everything was great exsept the late fee.. I was 2 hours late on the return and they charged me a whole day for it. They should charge an hourly late fee
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J C.M.
Great storage location. Afordable friendly and access hours are perfect. The community recycling program is a great idea.
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Pam Gardner
The grounds and building are not maintained well. They do usually have everything you would need for moving or storage.
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Lexi Paine
Made the move easy! Just moved to the area and the staff here were helpful with giving directions and fun places to go.
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Donald McBride
Was NOT satisfied with the service. They lie about their fees and then hit you with more after the fact!!
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TheLandings AtBootRanch
Im so happy that Mike takes care of our residents who need storage. We love you Mike C.!!!
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Betty St John
The most customer friendly people I have ever dealt with. Great experience.
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Kenneth Koonce
Great service. The staff was nice and informative and it was affordable
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James Shively
Staff was very good in helping me out with the questions I had .
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Karen Hoyt
Easy process to rent the truck, staff was pleasant and helpful
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L. E. Reynolds, Jr.
Excellent customer service. Always willing to assist.
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Danna Wilson
Very quick and easy drop off of the truck I rented.
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Elizabeth Valencia
I like U-Haul. Ive never had a problem with them.
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RevMovers
Very professional, Courteous, and friendly.
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Doug Hibbing
Friendly staff lots of equipment
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Adam Zele
Very friendly helpful staff
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Orrin Fredericks
Quick and easy