Address: | 6647 Embassy Blvd, Port Richey, FL 34668, USA |
Phone: | +1 727-777-4900 |
Site: | publicstorage.com |
Rating: | 4.8 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–5PM 9:30AM–5PM |
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Amy Combast
Our business endeavors require us to rent multiple units at various locations throughout four counties. This particular Public Storage facility, located on Embassy Blvd., is top-notch. It truly is a beautiful and well-maintained facility and is a true gem. The staff are extremely outgoing and have terrific customer service knowledge and skills. Keila always goes above and beyond what a persons general expectations might be. You can tell she takes great pride in being responsible for a facility of this caliber. If youre ever in the area and are considering the need of a storage locker, go by and checkout the Embassy Blvd. location. Im positive that you will be as impressed as I am.
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Pat Miskar
HORRIBLE.... THE CALL CENTER SAID I WOULD HAVE TO PAY$30 FOR A UNIT AND NOTHING MORE...WELL THE SCAM IS THAT WHEN YOU GET THERE YOU HAVE TO GET INSURANCE AND BUY THERE LOCK WHICH COMES TO AROUND 60 DOLLARS...DONT BOTHER CALLINGTHE DISTRICT MANAGER DAWN BECAUSE SHE WILL SIDE WITH THE CALL CENTER AND SAY EVERYTHING IS HUNKY DOREY....AND TO TOP IT ALL YOU HAVE TO GET THERE INSURANCE ANDTHERE LOCK...WHAT A SCAM....I HAVE WORKED IN RETAIL ALL MY LIFE AND HAVE NEVER BEEN TREATED LIKE I WAS TODAY...WHAT EVER HAPPENED TO TREAT THE CUSTOMER LIKE YOU WOULD LIKE TO BE TREATED....THERE ARE PLEANTY OF STORAGE UNITS AROUND...GO SOMEWHERE WHERE YOU WILL BE TREATED FAIR.....
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A Prong
Looked all over this area for a climate controlled unit only to find out that most places in this area think 80 degrees for a climate controlled unit is cool. To me that is not cool. I have used climate controlled units before and the temps were more in the mid 70s. I settled on this unit because it was a "little" cooler but it was cleaner, well lit and easy access. I worked with Judson and he was very helpful. I had knee surgery and was not able to walk long distances and he brought me a dolly to the unit and helped prop the door open. I also liked that the rent was only $1 for the first month.
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D Steven
I had a good experience, I came in to ask questions about renting a storage unit. I was really impressed with the facility. Its clean well organized and the manager was very informative she gave me a tour of the property and answered all of my questions. Also gave me information on supplies along with a price sheet to make my move in is quick and is easy as possible. I would definitely recommend this location to family and friends and definitely ask for Lori shes great.
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Jonna Parks
My experience with public storage has always been good. I went to the location on Embassy Boulevard had questions about a unit I was greeted by the store manager Lori. She was nice and informative she gave me a tour of the property showed be the unit that would fit my needs. She went over all the supplies Im going to need to make my move in really simple. I would like to thank her for her time and patience she has great customers service skills.
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Nicole Marotta
Im so pleased to inform my neighbors and locals about the fantastic experience Ive had with the staff and convenience of the public storage facility here on Embassy Blvd. Its been a breath of fresh air considering the amount of time and effort we have been putting in. Starting a business is all hard work but they made it just that much easier. Thank you everyone at public storage! All my love and light Nicole Marotta and Bobby Mcelroy
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Michel Loiselle
Tasha in the office is fast, efficient and lots of fun to work with. she let us pre-view the unit to make sure it would work for us and even found one on the first floor that was perfect. she explained the process exceptionally well so we could clearly understand our options. Id hate to see her leave the location, but she should be a customer service trainer for the company! She made it a really good experience!
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Me You
After a rough first meeting, I decided to rent a unit.In our second meeting the same employee was on site. We talked and worked out any misunderstandings we might have had. Tasha was there to help me with the purchase of boxes through out the day and answer any questions I had. Thank You oh so much Tasha for all your help in making a long relocation seem a little. Shorter. Merry Christmas !!
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Krystina Aquino
My mom turned to public storage to store her belongings while she was in between homes. The units are clean, secure, and easily accessible. The price was below what she had expected and was even under her budget! The best part of it all was that the manager, Keila was knowledgeable and made the entire situation completely stress free! Public Storage is definitely the way to go.
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Charles Kluxen
I needed to downsize my unit and Tasha was extremely nice and helpful. She was also quite the comedic type. Very hilarious and we were just having a good time talking to each other. Also my new code wouldnt work so she gave me my old code from the other unit. My experience with Tasha will be very memorable and I look forward to seeing her pretty smiling face again.
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Tomas Rollins
I move on April 1 from R.I. to Port Richey and needed I place to store some furniture,so I called public storage 800 number they gave me the address and number for the facility on 6647 I embassy blvd.. .a woman answer the phone she was helpful and very professional . Tasha is a great asset to your company. Tomas Rollins
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Tracy B
WE had a great experience yesterday opening up a storage unit after the storm. The telephone service was open on Sunday and was able to direct us to the Public Storage on Embassy Road (which was also open on Sunday). The office employee was wonderful and facilitated our move in. All in all a great experience.
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Michelle Byers
The Port Richey Public Storage facility was exactly what we were looking for in choosing a storage unit for our weekend business supplies. It was the most affordable in our area. Keila was very professional and answered all of our question without hesitation. She is a definite asset for your company.
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lindsay mancano
I love the management there, very courteous... but if I had to do it again I wouldnt... simply because they gouge the prices up on you within just 3months... I am to pay 130 a month for a 10x20 non climate control unit... I could rent and efficiency and have lights,water,and septic for that amount...
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Joy McGuire
This was my first time using any type of public storage and Tasha at this Public Storage location made it simple and actually enjoyable. She was fast, efficient and all around great. I had my three year old son with me and he took over her office, getting into everything and she was kind and patient
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Amy Axelkrod
Lora made a very stressful situation very easy! She was professional, helpful, made great suggestions and was an absolute delight to work with. The facility looks to be impeccable, neat, and safe. Im very pleased with my experience, and wholeheartedly recommend this facility! Amy
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Aaron Wilson
Although my circumstances lead to me no longer being in need of storage I was very happy with the customer service at this location. Keila was very helpful & knowledgeable, which is very rare these days. If my circumstances change and I am in need of storage I know where to go!
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Karin Reck
Thank you Tasha for all your help!! ♡ She was so professional and efficient and she deserves a raise!! The property is clean and beautifully maintained. Tasha is so friendly and makes you feel totally at ease with the process and information involved in renting a space!