Address: | 6609 FL-54, New Port Richey, FL 34653, USA |
Phone: | +1 727-835-5818 |
Site: | publicstorage.com |
Rating: | 4.8 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–5PM 9:30AM–5PM |
KR
Kris Hansen
I actually have my storage unit in N Charleston, SC but have had billing issues (online price vs normal price) since day 1. When I came to Florida to visit and had to make my monthly payment, Michelle, the property manager, helped me with my billing. Hopefully the problem is resolved, but even if its not yet, Michelle was willing to work with me even though she didnt have to. She contacted the property manager at my storage location and gave me the number to the "higher ups" who should be able to correct the problem finally. My own property manager couldnt get this done for me. If I choose to move down here, this is the facility I will be using! Thank you, Michelle!!
TH
Tharon Baker
I went there looking for my favorite manager and I was saddened because they fired the best young lady I have ever came across, passionate, willing to go that extra step to help (Huey). This company has made a terrible mistake. I kinda knew something was not right the property didnt feel or look the way when I come onto the property. Miss Huey if you are reading this I give you a ten... The next employer will know exactly what they have and they will value you. I do not give the company give stars but those stars and many more belongs to you. Great luck on your exciting adventure.
SC
Scotty Mo
After an amazingly terrible experience with another local storage facility close by (on Little Road), I was lucky enough to find this Public Storage. I occupied my storage unit today, and Robin was a PHENOMENAL hostess and took the time to show me everything, but respected the fact that I had movers on the way as well. She was a pleasure to deal with, extremely personal and knowledgeable, gave me an incredible deal, and made me feel like I did the right thing by choosing this Public Storage facility! I cant thank her enough - she turned a bad situation into a great experience!
AL
alex melo
Normally I do not write a review unless someone has gone beyond expectations to make something good better. As a business owner and always on the go the storage solutions are always a headache. Till public storage helped me with not just my solutions for my business but also great staff memeber. Ms. Michelle and Ms. Belle went beyond my expectations to accommodate my personal items. If you are a person whom needs a good, clean, friendly, secure, and always willing to help staff this is a great location. Sincerly, A.Melo 2012 National Gold Medalist Photographer
AM
Amy Combast
Our business venture finds us renting multiple storage units at various locations throughout 3 counties. I have always enjoyed renting from Michelle at the Hwy. 54 location. She is very knowledgeable regarding her property and will take whatever time is needed to help her customers understand the rental process. Her personality and spirit really shine through and she is a true joy to work with. I wouldnt hesitate to recommend this facility to family and friends.
KE
Kevin Geaney
Fantastic service remarkably clean facility. The staff was wondeful and incredibly helpful Jermey in particular was key in expediting the painful process of storing my precious few belongings. The office was clean and I was offered water and candy upon arrival making me feel as close to at home as one can be in a storage facilitys office. They are truly a shining exaple as to what people in the customer servicr industry should aspire to be.
KA
Kathryn Burge
We go to the auctions once a month and found some pretty good stuff. Michelle is an awsome employee! Shes a very nice person and goes out of her way to help. We went to the auction there today and she was helpful with questions and easy to talk to. Thank You so much, Michelle & Cathy for the work you do at Public Storage! You guys rock! Looking forward to more auctions & if we ever need a storage unit, Im going to Michelle.
CA
Calvin Baker
I visited public storage a month ago forgot to do a Google, I wasnt planning on moving until February. Miss Hueyretta took me too see three different units that. Her personality, smile, and caring spirit was awesome. This is what customer service is and when I get ready to store my belongings it will definitely be there. Beautiful and stunning lady.
KI
kierstin hicks
Stopped by to ask about prices. Michelle and Cathy were great. They showed me a couple of units they thought would be best based on what I would be storing. I had a lot of questions but they were patient and helpful and the prices seemed quite inexpensive. I wont need storage for another month or two, but when I do, this is where I will be going.
AS
Ashley Capps
I have been with this public storage for years now and have never had any problems, however when I came in to pay my bill the Property Manager: Hueyreita was absolutely fantastic. She helped me with something I wasnt even aware could be helped with! I was so happy and impressed by her ability to think on her feet. Keep up the good work!
PA
Paul Miller
This has been the cleanest and most efficiently-run storage establishment I have ever used. The unit I rented has proven to be just the right size and easiest to get in and out of, and I can NOT find fault with the security. Lori S. behind the counter is a true asset for this set of owners. You definitely have my recommendations.
DI
Dijana Komazec
This is my 2nd time using this location, and I absolutely love it. The person that helped me out was Samantha "Sam", and she was very kind, patient, explained everything I needed to know. One thing I loved about my visit today, Sam smiled all the way throughout our interaction. What a great Guest Service ! Thank you Sam!!!!
MA
Mary Tyson
I just got a storage locker at this location and was very pleased with the wonderful service I received. The price was very good and the service provided by Hueyretta was outstanding. She has a very pleasant and cheerful attitude toward her customers. It was refreshing to receive customer service of that quality.
BI
Billy Wilson
I go to many locations every month and Michelle and crew and are at one of the best around. This property is always clean and secure. Theyve also got push carts for you to use to move your items and a great selection of packing supplies, prices are low and service is 5 stars for sure. Recommend storing here.
DI
Diane M
I go to many storage facilities every month and this location on state road 54 in NPR is one of the best. Michelle is super friendly and the property is clean and secure. The prices are good and the service is great! Recommend this location for sure.
RO
Ron Renfroe
I come to the auctions every month and Michelle and Cathy are both very professional and friendly. I just got a storage unit and they were very helpful in picking out the boxes I needed. Also pretty to look at. Recommend coming here for sure.
TE
Teri Cassidy
Lauren was very helpful and patient. It had been a long day for me and I was in pain. I am afraid I was a bit snappy. Lauren was so kind and understanding she changed my day for the better. Thanks
LI
Libby Duncan
Thank you Michellle for always being patient with my questions! You can really tell that Michelle takes pride in her job. The facility is always clean and I feel that my belongings are safe there.
TE
Terry Gatlin
Michelle and Cathy are the best around. These ladies are super friendly and helpful. Prices are low and they have tons of packing supplies for sale at great prices. Recommend for sure.