Address: | 2080 Palmetto St, Clearwater, FL 33765, USA |
Phone: | +1 727-443-7613 |
Site: | extracloset.net |
Rating: | 4.6 |
Working: | 8:30AM–4PM 8:30AM–4PM 8:30AM–4PM 8:30AM–5PM 8:30AM–5PM 8:30AM–2PM Closed |
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Desi Matlock
20 days have gone by since I signed up, paying in full for a month at that point. Ive been contacted six times since then about payment - received two phone calls and four emails with several different due dates and late fee mentions and amounts I owe. VERY Confusing, no one repairs it, and I get another contact with different amounts due and another late fee. I havent even moved anything IN it and Im getting late fees? (Plus, when I moved in, I made it clear that for personal reasons they shouldnt contact me directly, Id come in or call to make my payments.) I cant entrust my items to people who could so easily mistake me for someone who is late on paying for my unit. I might find my things seized and sold despite paying on time! So, instead, I asked for a refund, due to all the confused ball of mess and sending collections-style "late notices". They refused my refund request. I avoid people who wont answer customer service questions and refuse to offer refunds to unhappy customers.
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Donna Estes
We had need of lots of storage while my husband and I were house hunting in the Clearwater area. Joshua was wonderful in working with us long distance to help us figure out exactly how many units we did need. His calculations were spot on! I must say, too, that he was wonderfully supportive in helping us solve the many problems we encountered during our move from Texas to Florida. Ill never make that kind of move again, but if I ever do, I sure hope to find another Joshua! Doing business with him has been a continual delight and I highly recommend this location for all your business and personal storage needs! You simply cant go wrong with them!
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Susan Hampton
We moved from Nashville to Clearwater. When we arrived our new home was not going to be ready for another week or 2 because of our closing being pushed back. We needed storage quick. The staff here helped us with what size was the right size and gave us the first month free because of our troubles we were going through. When we finally were able to move in to our new home we were able to rent another truck here and the manager even stayed a little late because we were so slow due to the heat that we are not acclimated too yet. Great facility,staff,and location.
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Sara Octavia
This is BY FAR the BEST storage in Clearwater. I own a cleaning company and have many units across Clearwater and Pinellas county but Extra Closet is my favorite.The staff here is both professional and courteous.They greet me by my first name and go above and beyond anytime I ask for anything. I have rented U Haul trucks from them as well, and every time I am in need of one they either have it or they get one for me with no problem. If you are looking for a storage facility in Clearwater, this is the place! Thanks for all you do!
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jason haynor
We recently got a couple of units at the extra closet and were stunned by the level of customer service we received. Josh went above and beyond on multiple occasions and from doing everything in his power to get us the best price around to physically helping me get some of my belonging packed into our storage unit! I could not be happier with our choice. Thank you Josh for your professionalism and your help.
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Jessica Flores
I have just started using Extra Closet Storage, and it has been a great experience so far! I looked up most information online but once I came in to set everything up all of my questions were answered thoroughly (I had a lot) and they were very nice and helpful. I am a college student and this is perfect to store all of the things that cant fit in my shared apartment.
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Thomas Lee
Excellent service. I called and visited several storage sites before I decided on this facility. The manager Joshua was easy to talk to and helped answer all of our questions and concerns. Their pricing was the fairest in the area (not increasing prices because of storage demand in the area like some others)
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Clayton Spanos
Wow what a great place to have your belongings stored i moved in and was greeted by Josh and he was very helpful. I would not go to another place if i ever had to find a space. I highly recommend this place Thank you very much for a great experience. Clayton Spanos Maher Chevrolet St.Petersburg Fl.
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davida barr
Staff could not be nicer or more professional. Great rate and all air conditioned. When it took us longer than we thought to unload they stayed open late and were super nice about it. Very kind and user friendly for questions and problem solving- definitely recommend them with 5 stars!
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M. Eufemia S.
Ive been doing business with this establishment for over a year now and it is always a delight. The level of service is excellent and these guys go far an beyond to provide that great customer service that just makes one feel good. I will continue to rent my Uhual trucks for here.
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Kelly Whitney
Awesome staff and super helpful with helping us find the right size unit for what we needed. Every time we went to the facility, we were greeted with smiles and great service. Wouldnt store my things anywhere else. Big thank you to the staff!!
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Extra Closet Storage
My name is Mary Horton. I was a tenant for over 10 years at Extra Closet. My belongings were kept safe in their Climate controlled environment and the staff always helped with any request I had. Thanks John and Joshua.
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Cris Alampi
I highly recommend Extra Closet in Clearwater! We had our belongings stored there for six months after moving down from PA and had a great experience working with Joshua and his team! Clean and well-run facility!
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Megan Carter
Scheduled to drop off a Uhaul here, when I arrived the guy refused to take it and tried to make me go somewhere else; it took calling customer service for Uhaul and complaining for him to honor my contract.
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Dee Cummings
I have been using them for my storage for years. Storage building just had some renovations and looks as good as ever always clean inside and out. John and Josh are always friendly and helpful.
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Theo Smith
I wonder if people were paid to write 5 stars reviews about this place? Honestly, this place is disgusting. We saw mouse pop all over our boxes and the smell of the storage is horrible.
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Robyn McKnight
This is the place for ANY storage need! The staff is great,the facility is all indoor AC to stop the Florida heat from ruining your belongings,and the prices cannot be beat!
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Nichole Huppman
Very friendly and helpful. Only used the storage unit for a couple of weeks, but it was worth it to know that my items were in the air conditioning and in a secured location.
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Martha Lang
Absolutely the most wonderful people providing a good, clean, safe to store your precious items youre not quite ready to part with! Thanks, Josh and John!
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Octavia Gillon
I love the assistance i received at extra closet! Joshua was a great help and he accommodated to all of my needs. i definitely will be coming back.
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JOSHUA ANDERSON
Excellent facility and top notch customer service. Ask for Josh when you call. They offer the best rates for truck rentals and your storage needs.
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Alex Peterson
The staff is always friendly and helpful. I have been using this storage location for over a year and will continue for all my storage needs.
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Raul Sinclair
Its great to find a AC indoor facility so close to my house. The price is great the space perfect and clean, and the staff is always helpful