The Maids of Tallahassee

1166 Capital Cir SE, Tallahassee, FL 32301, USA

Address:	1166 Capital Cir SE, Tallahassee, FL 32301, USA
Phone:	+1 850-422-1033
Site:	maids.com
Rating:	4.6
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location

Photos 36

Reviews 5

Nicholas Orros

I was thrown off at first, because they wanted about 3x the normal rate (3,000 sq ft house, about $150-$200 max, they charged $500+ for the first clean) They do this so they can give you a better per clean rate, a total scam. With 5 dogs, it was very difficult when there were new people and I had to go through the whole explanation ordeal a few times. In short folks... its a great idea on paper, but the workers arent cleaning people... theyre not dedicated to cleaning. They just want to get in and out. I dont see how 3 people can clean a 3,000 sq ft house in 90 minutes, especially if they are not dedicated. I had video running and would often see the team lead texting incessantly in the kitchen while the others worked. Also, I want everyone to be in a good mood, is that too much to ask? I have to deal with a young girls moods, or beg for something to be done. I mentioned that my little Yorkie may pee a couple ounces seriously, and the owner told me because of some Occupational Safety Hazard, blah, blah blah they couldnt do it. My wife purchased these cloth style blinds in the downstairs bathroom, that we had to have a company come in and install and they were brand new... this is where my point about dedication to cleaning comes in. They dont look at something and gauge what kind of clean that particular area needs... theyre just going through the motions. So, they used their dirty backpack vacuum on the blinds and it looked like someone took a dirty stick and ran it across the blinds. I complained but didnt get any response. I let that go. Maybe a couple cleans later... new crew. Team lead was complaining and asking multiple times how/why they needed to clean the sunroom... Are you kidding me? Also, during this time I noticed that during each clean, the house was just wiped down... I could smell no scent of cleaner anywhere. Ridiculous. I let that go. Heres the icing on the cake for me... Realize I hire a number of cleaning crews and own multiple rental properties so, I do ok. Im forgiving, Ive seen a great deal of real cleaners, and ones that are just there to get paid. Regardless... on this particular clean, the Maids worker who was handling the kitchen, dropped a big pot from the top of the top of the refrigerator that sits directly to the right of my Maytag double stove, and took a huge chunk out of the porcelain smack dab in the front center edge. I called The Maids to complain, at the same time said that I didnt know if this was the right company for our home but I would be willing to talk to someone to get everything handled. And honestly, I buy appliances all the time, put them in my home, then slap them in a rental, so it wasnt the big of deal to me... BUT IT WAS THE PRINCIPLE OF THE ENTIRE ORDEAL. No one called to apologize... discuss... anything. Wow. Go to hell. Unreal.

Josie Toung

These people ripped me off. Myself and three other girls were living in a 4 bedroom 2 bath apartment and we had cleaned out everything with the exception of a few pots and pans which were forgotten. The floors were all carpet and I personally vacuumed them after I moved out. The apartment was completely vacant and all I asked them to do was clean the EMPTY fridge and kitchen area which was extremely small and wipe everything down in the very small rooms. She told me that they charged 40 dollars per maid per hour and that there would be 4 maids. I said to her "Theres no way it will take 4 professional maids more than one hour to clean this apartment." When they went to clean it, I was unable to be there with them because of work and I never received a call or a bill or a receipt, they simply charged my college kid bank account $320!!! Two of the girls I had been living with had paid me 40 dollars because I told them I was 100% sure it would only take them an hour and each of us would pay $40.They needed a card on file so since I was setting it up I gave them mine. After being charged $320 without notice or explanation for why it could possibly take FOUR "Professional Maids" two hours to clean a completely vacant and cleaned (with the exception of some dust and the inside of the oven) apartment is just insane. Never using them again.

Honey Lake

We had Team Red come and visit Honey Lake Resort for clean-up on 11/26/2016. They were ABSOLUTELY Wonderful and very on top of it! The Leader was Kechia who always made sure everything was how we like it and always came for our final say and made sure it was up to par, and it was beyond! She cleaned the kitchen and it looked spotless, like brand new spotless. Madge displayed elegance and cleanliness while she vacuumed each and every room. She sure does not miss a spot!!! Heidi cleaned all of the bathrooms on the premises and I promise she has to use a toothbrush like Cinderella because there was not smudge or dirt nowhere to be found! Wendy did all the dusting, and here we have had not an inch of rain so it has been super dusty and she made sure there was no dust bunnies to be found. They all left Honey Lake Resort smelling so clean and fresh! We would definitely recommend this group of girls to anyone who requested or inquired cleaning!!! Go Team Red & Thank you so much for the outstanding job you did here!

Robin Donaldson

I will definitely be using the services of The Maids again! The Maids staff demonstrated their professionalism and conscientious work effort from our very first phone call and site visit! Excellent service was provided by the office staff and management throughout the process of setting up the initial cleaning and lining up future ones. The Blue Team were prompt and arrived with smiles and loads of energy! Before beginning, they first checked to see if I had any additional cleaning concerns than what I had already expressed to Nicole, their supervisor. Then they tackled my home and gave it a thorough deep clean. The depth and quality of the cleaning was impressive! It was also very nice to have Nicole come by and check to ensure the house was cleaned to my satisfaction and met their company standards! I look forward to future cleanings by The Maids and I have no hesitations in recommending The Maids to anyone needing their house to be cleaned!

Hiram Gibbard

Never again. I paid them for a deep clean of my rental property on 2/17/2018. The tenant did a fair job cleaning the house before he left, i simply asked them to put more emphasis on cleaning re-cleaning the master bath and the titled floors. All the bedrooms were clean. There was 4 or 5 people. I only checked the title floors and the master bath when they were done, and those were great, but when I went to repaint i noticed the base boards were not done and there was still cob webs around the house. I didnt call to complain because I had to move forward. 350.00 for a deep clean on a house that was previously clean by the tenant. 5 cleaners, 2 hours, and a 1400 sq ft house. I even told them to skip the kitchen counter and cabinets because I was removing them. I really do not know why I had to clean anything after they left. $350.00!