Firestone Complete Auto Care

2880 Cheney Hwy, Titusville, FL 32780, USA

Address:	2880 Cheney Hwy, Titusville, FL 32780, USA
Phone:	+1 321-593-0239
Site:	firestonecompleteautocare.com
Rating:	3.6
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–6PM 8AM–5PM

Location

Photos 15

Reviews 25

Sharlene Fabiano

Came in to have my battery cables cleaned from erosion as Ive had to do in the past. I didnt even know they were that corroded only realized when I needed to add windshield fluid. I just had my oil changed and surprised the guy at lube specialist didnt inform me. This obviously didnt happen overnight. However the cables actually needed to be replaced. After having them cleaned in the past or at any time my battery was dissembled it took hours or even days for the battery to talk to the computer causing my car to stall. My previous mechanics could never figure out why... Knowing this happens, I asked the tech at firestone as I was leaving after my car was done, if it was stalling when he did the road test he said yes but at no cost to me he went ahead and fixed the problem which had to do with my throttle needing cleaned. Years after this started finally a reliable mechanic took the time to fix it. I would highly recommend these guys... I trust them totally with my car! And it didnt cost an arm and a leg! They won me over! Small gestures go along way!

DJ FADED

Went in for there 19.99 oil change added an inspection and tire rotation, but was there a few months early where they inspected all suspension and changed brake pads. They tell me now that my cv boot has ruptured and is slinging grease, they take me out to my vehicle and show me fresh grease slung all where it should be, no dirt, grim, or rocks anywhere, its all totally fresh clean grease, and the boot is cut perfectly in half. They say it looks like it just happened... Sure, maybe it ruptured on my way to the store, but fact is the torn cv boot is a classic mechanic scam and a google search showed people complaining about other Firestone locations cutting their boots. While many in this town trust them, I am sorry but this is too shady for me to return - to the older retirees of Titusville, beware this location.

FreeSpirit12

Do not trust them. After two tries and countless hours of waiting, was told that they couldnt do an alignment because my tie rods were "broken". Took my vehicle to another mechanic who performed the alignment in 30 minutes flat and said there is absolutely nothing wrong with my tie rods. If I hadnt gotten a 2nd opinion, would have been robbed of $450 by these thieves. Was promised a call back about a refund for my 3 year alignment package I bought for both of my vehicles and have never received a call. Typical.

Jon Clark

Very helpful. Daughter brought car in for oil change. Courtesy inspection showed some other issues. They itemized the issues, and explained to her which ones needed attention soon and which ones could wait. No pressure at all. She is a college student on a tight budget, and the service agent was very understanding...even offered to extend a special until later in the month when she could afford to have the work done.

Scott K

Very disappointed, when I took my car in there for brakes and to diagnose a brake fluid leak... the quote ended up being $3,300! They obviously did not want to begin the job, they were worried about rusted components and the possibility that additional work would need to be done. They didnt know what they were talking about! I had the brake job done with new brake lines for $450 at another company.

andrea5246

Complete incompetence! Went in for a lifetime alignment that was purchased a week before that was done incorrectly. Said bring the car back and they would "throw it back on the rack". Well as they drove it on they mangled my exhaust and ripped off the bumper. Then blame the car when it was on the same exact rack a week before with NO ISSUES!!! I wouldnt have them replace a bicycle tube.

Sean Connolly

The man answering the phone was extremely rude to my wife. They also stripped a lug in my rim (which they didnt replace or fix) and didnt tighten a cap on my truck run which came off ($50) and they wouldnt replace. Bad customer service coupled with bad workmanship. Its not like youre getting great pricing either. Very disappointed

Foxylady1515

They do a great job fixing your car but they do not know how to estimate how long it will take. Took my vehicle in for a new alternator at 10 am with an appointment. Promised to be ready by 3. It is now 4 and was told that they just now got the old part off. I had to call for this update. Not good at all.

Luke

Made a mistake in charging me 274.99 for a 28.99 part, however within 30 minutes I had a response via email and txt at 9 at night and by 8:30A the next morning recieved a call from the District and Store Manager and was taken care of. Most impressive experience Ive received in correcting a mistake.

Duke Zorn

Complete idiots or just scam. After two days of trying to balance my truck tires all they did was make it worse and try to sell me $1,000 worth of new tires. They are almost new And very high quality. Pep Boys had it fixed in less then an hour and said tires are perfect, just needed balanced.

franklin webster

Very nice people and Goos service. Melina was very professional and nice . Gave me a great time estimate and suggested something to do while I wait. Justin did a great job with my car and also recognized i had a headlight out. Appreciate it Thank you

Pete Williams

Do NOT Trust them. Dropped my car off to fix a overheating problem and after over $1000 I still have the problem. After I picked my car up I also noticed someone refiled through my glove box and stole several items.

Dan Ross

I want to thank you for your great customer service. Everyone is friendly and happy to serve, that is an increasingly rare trait in business today. Keep up the great work and you will have a customer for life.

Jeff M.

I have been taking my vehicles to them for over 15 years now. They are always upfront and take the time to show you the issues and dont pressure you to do repairs that arent urgently needed.

Al Kane

Prompt personal service. Clear and concise explanation of recommended service with pricing. This eliminates any confusion or misunderstanding when the final bill is tabulated.

John Hostos

Very reasonable on price, got an oil change, alignment, and new tire for a very good price. Very honest and fast and worked with me on prices. Awesome!

Consuelo Gaines

Made time to fit my car in. Very honest and didnt try to sell me anything I didnt need. Very fast. The waiting area could be cleaner but it was ok.

Kimberly Richards

Theyre very friendly but they quoted me outrageous prices for new brakes. I got it done for less than half their price at Jimmy Vickers.

Douglas McCullough

I was drive on I 95 somehow car start shake so stop this place very nice and give me quickly service and all done it grear service

amy miller

BAD. Why give a 4:15 appt when Customer has to wait for 1:50 minutes for 1 tire???. Will never come back

Andrey Pirch

Did my alignment here did a great job Great service, Great customer service

Austin Blossey

Just got a patch but it was really fast even when they were busy.