Precision Tune Auto Care

5103 Jimmy Carter Blvd, Norcross, GA 30093, USA

Address:	5103 Jimmy Carter Blvd, Norcross, GA 30093, USA
Phone:	+1 770-416-0440
Site:	precisiontune.com
Rating:	3.3
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–5PM 10AM–5PM

Location

Photos 50

Reviews 9

Frances Gilmore

Sadly I have to give a star to leave a review, because I wouldnt even one star. I went here and got an oil change done and it was pointed out that I did have two nuts missing which I knew about and was gonna get someone else to do it because they were only charge me the part. Well after I left I notice my car shaking and wobbling as I drove down the road. Well the other day I went to take my truck to go get the lug nuts fixed and on the way my tire fell off my car going down 78. I called them up about it and said because of the missing two lug nuts that is why it fell off. When they guy came to fix my tire he said the other bolts where stripped and that the thing the bolts screwed on where completely cracked as well. And when he order my lug nuts two weeks ago he said I would only have to pay for two because the other three were great still. Needless to say a tow charge and another three bolts I need to order and they still wont own up to it. Do not go here. I knew I should of just stuck with my friend fixing my car than go to a place. That I was considering returning to because the service guy was great. But now nope not gonna happen. Just got my breaks changed and these were the last people to look at them and the guy could not get the bolt off for it. Found out it was place in backwards which cost me more money to get fixed. Stay away from them like you would stay away from the plague!!!!

Cee Jussw2f

Worst service ever! Dont ever go here ever in four entire life! Went here over year ago and as Im waiting for a simple oil change I literally see three people coming in complaining g about their car problems after it was serviced here. Then as my car comes out they come and tell me something else is broken in the cat I do t have money for and three days later my engine goes out. After that I never came back to the mirrors location always fearing they do something to mess up peoples cars so they can come back and pay more money. Had no problems since I been going to the other location in stone mountain til today I only stopped here bc they were the only one open for a couple oil change...and this is a different car guys...remember the engine went out on the other so I leave after the oil change and here my car is smoking I had to come back and hope that my engine aint done for...literally my worst nightmare....dont ever go here ever ever ever. Tell all your friends never to come here!

Martin R

Ive been going to these guys for the past 3 1/2 years. Theyve always been upfront with me about every issue that Ive had and have fixed my car more times than I can count. They do their job and do it well. I had an incident where another mechanic told me my car was shot because he thought my timing belt had messed up the compression. This was the first time in a while that I used another mechanic as I feared the cost and a fried told me they were "cheap and fair". Fearing the worst, I decided to come back to these guys for a 2nd opinion and I am so happy I did. They found several things the other mechanic missed and the issues were in the end fixed. I cant love these guys enough. They definitely do not get the recognition they deserve. Also, if you are dropping your car off, I recommend checking out the butchers shop/taco joint in the market behind the place. Best authentic tacos in town for under 20 bucks for two.

Lazy_Natural 89

Wow where do I start? They are so unprofessional if there was an option for no stars I would choose that! after sending my car there to get my AC fixed for which I provided them with the part and the issue to fix, they then fixed it but broke my headlight as well as my AC relay switch. So I dont find this out until I get off work at 10pm and my car wont start, after paying for a tow truck and a new battery I call them to ask them what they did to my car they tell me that I could have broken the parts myself! How?! When they were the only people that looked at my car that week? And who decided they want to break $7 worth of parts and not replace them?! Long story short now Ive spent way too much money trying to figure out the issue when if they had been honest from the start it wouldnt have cost me a thing, I hope you guys get exposed for the crooks you are and that your business fails! Dishonesty is not ok!!!!

Ken Nessaw

I paid a huge amount for a fuel pump replacement. The job was not done properly and the gas tank was not sealed. So for $1500 I had a crappy job and unfortunately I did not detect it until about 13 months later when it became bad enough to randomly shut my car off while driving. Of course, the owner of this shop, VJ, washed his hands of this because it only had a 12 month warranty. So then, you get your car repaired by this guy at your own risk. He seems to hire people who dont know what they are doing and then hides behind the letter of this warranty. His Howell Mill location closed. It will be interesting to see how long the Jimmy Carter location lasts.

Anonymous User

I took my truck here for an oil change. Not only did they rip out my drain plug and damage it in the process they decided to charge me $10 for a replacement since the old part was inoperable. I drove in with the plug working fine and the last oil change place didnt have any problems with it. On top of that I made a simple request where I specifically asked for synthetic bottles to be used so I could verify the oil that I requested. They ended up not using the bottles as requested (as they agreed to do) and instead pumped oil from a huge refillable plastic container. I could not verify that the synthetic oil was being used. I will not be going here again.

Swak Chak

Avoid this place if you like your car and your wallet. Took my car in and the owner started up selling me on things I had already done at the dealer. They will rob you blind if you let them. I am surprised that the BBB and OSHA allow them to operate.The place is a mess, below standards for a normal operating shop and they have no clue what they are doing. Avoid and keep driving to the next one.

Milind

Went just as they were closing, but they took my car in for an engine flush and an oil change. Super friendly staff. I had a lot of oil leakage that I had got fixed, but the residual oil was still smelling. No more burning oil smell in the car.

Andrea MA

Has great oli ! But the workers here are complete cheaters they be trying to "fix " stuff on your car tht doesnt need to be fixed ! I dnt recommend this place at all! N if you go keep a close eye on your car