Address: | 5011 Aviation Way, Caldwell, ID 83605, USA |
Phone: | +1 208-468-9919 |
Site: | drakemech.com |
Rating: | 3.6 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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Ray Barlow
Called Drake for help with frozen water pipes in a mobile home I am remodeling. When John the plumber arrived he was informed what we had already diagnosed some of issues, thawed the lines and could see where several of the pipes had split. He was asked to repair these and anywhere else that his professional eye could see was a problem. I left him to do his work when he called me moments later with a quote of $883.62 including the $39 service fee to fix the problems so we could have water again. I thought this sounded about right considering what I had seen and having some experience with plumbing. About 2hrs later he called me for payment saying he was finished. I thought he had finished too quickly, so I questioned what he had done. He had only replaced hot line from the water heater to the washer with pex. When we turned on the water we could hear water leaking under the floor in several different locations. When I questioned John why he hadnt fixing the other leaks he said they were in a difficult place and there would be a "hard to get too" up charge. I am very disapointed with the poor service and the complaining nature of the plumber. I would warn anyone who is considering using Drake to think twice about it. THIS COMPANY IS NOT RECOMMENDED.
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Kim St. Ours
I called Drake Mechanical the beginning of the week and gave them several choices of days to come out since my primary plumbing problem (a leaky yard hydrant) wasnt all that urgent. They (THEY) chose to schedule for the next day. Finally, at 4:30 on the day they were supposed to have come out, they called to ask if I still wanted them to come out. By this time it was already getting dark and I knew they were a half hour drive from me, so of course not. They offered no explanation or apology for not having shown up as scheduled. Then they asked if I wanted to reschedule. Again, of course not. My time is precious and I have better things to do than rearrange my whole life so I can sit around waiting for service people who dont show up. Its extremely rude and inconsiderate. Too bad for them, as I was also going to ask about installing a whole-house water softening system.
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Anonymous User
I have had really bad allergies all my life and my wife has asthma. We called Drakes to see what they could do for us. They put in a filtration system and a fresh air system onto our existing furnace and I am amazed. It has been a month now and the dust in our house has gone down along with we can breath easier and feel a lot better now. Drakes knows their stuff when it comes to air filtration in the home and how to solve a problem and do it right the first time. Thank you Drake Mechanical!
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David Dougherty
Poor service, technician was rude and not professional. Blower motor used is oversized, now it is very difficult to get filters in. Told there was no warranty after completion of job assuming for how much I was being charged it would come with a warranty (would of done it myself if I had known that in the beginning)
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eddie cortes
Techs are liars. Had one come out and tell me something about my condenser motor. Said it was one of a kind. And it would have to be special ordered. I got a second opinion with right now heating and air and they fixed it right then and there. For cheaper too. Dont go to them
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Jordan Creek
Stopped by the expo today and the drake staff was extremely helpful with all my questions and answered all my questions accurately. Awesome folks. Definitely going to give them a call.
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Anonymous User
Great Company, They got right out to our house, the service man was very knowledgeable and took the time to explain to me everything he was doing. I will definitely use them again.
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Travis Cleveland
Extremely fun and a professional services! They were quick to make it out to my house to fix my heat/AC issues! Highly recommend them for any at home issues your are having!!
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Shain West
The staff at drakes is very knowledgeable and friendly. They seemed very family oriented when they serviced my a/c unit!!! Im gonna call them again next I have a issue!