Pep Boys Auto Service & Tire

Address:	4143 95th St, Oak Lawn, IL 60453, USA
Phone:	+1 708-423-4408
Site:	storelocator.pepboys.com
Rating:	4.2
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–6PM 9AM–4PM

Location

Photos 13

Reviews 25

pinkyapple333

on 11/13/2013 at 200pm left auto for repair (no brake lites) this was at 200pm Called about car 11:50am on 11/14/2013 was told they would look at my car in a half an hour an call me and let me know the results, no call ever came. Called Pepboys at 200pm was told they had not got to it yet and did not when they would look at it. REMEMBER THIS IS FOR NO BRAKE LITES. Further, in early September 2013, this same Pepboys in Oaklawn replaced the starter and battery on this same auto (2004 chevy blazer) and neglected to tighten the battery posts The auto died the next day at nursing home that I was visiting to pick someone up, I was in a bad parking spot and had to get it towed back to Pepboys THEY CHARGED ME $40 FOR THE TOW. AS OFF THIS DAY I ONLY GO 7030 S CICERO. RONALD POPE 9328 S CENTRAL PARK

Deairrah Gilmore

I will definitely be a valued customer if Oak Lawn Pep Boys continues to have Jessie as their manager. I am completely new to cars, but I had a feeling that I needed an oil change. Jessie was able to squeeze me in today for my car to be serviced even though his schedule was busy. He even went outside to my car and taught me how to change my air filter (Jesus it needs to be changed) and gave me tremendous tips and info about my maintaining my car. Jessie is super friendly, an effiecent worker and an easy to talk/work with. You guys need more people like Jessie!!

Mike Dolan

I went in for new tires, and decided to let them change the oil. Big mistake. They stripped the oil pan plug, and rather than admit to their mistake, they put two rubber gaskets on to cover it up. This made it obvious they knew they messed it up. Now my driveway has drip stains, and the repair, which a took to a reputable repair place, cost me an additional $70. I consider my self lucky to have caught the problem soon enough, because it could have been a lot worse.

Ivelisse Sanchez

The customer service was outstanding. I had my front and rear brakes/tune up/ belts replaced/shocks/alignment/ for my Honda Element. I was called immediately once the work was completed, which was pretty quickly, and to my utmost satisfaction. Ive reffered family and friends who have also visited and have been satisfied with their services. Jim, the manager, was very involved with the repair process and was extremely courteous. They have a loyal customer with me!

M Latif

Every time I make an appointment the day before then that same day you go they tell you theyre booked and wait time is 4 hours. but first they ask you what service do you want I said oil change they will not waste their time and take a cheaper job theyd rather take the big jobs thats not fair horrible service will never go again bad management stay away ...Sears is friendlier and much cheaper.. if I had a chance to rate a 0 star I will give them one.

David S

Very slow service had Cargo Van Towed into this PEP BOYS Location On A Friday at around 3:30 AM to have ball joint and upper and lower Ball joints replaced, they kept making excuses, as to why they could not get to my Van it is Saturday Night and still the repairs have not been done, in actuality they took care of other customers first and disregarded my repair. My recommendation is avoid this PEP BOYS at all cost!?!?!

Carlos Deluna

This place sucks! I went there for an alignment. First of all , they didnt keep their appointment, so i had to wait an additional hour and a half or so for service. Secondly, they didnt even do a good job. A couple weeks later i took my car to another place, only to tell me i needed an alignment cause it wasnt done well! I STRONGLY ADVISE TO AVOID THIS LOCATION

Iola Henry

I would never think about having a good time in an auto place but I did! Pep boys in oak lawn was awesome the service was great! The assistant manager Jessie was spectacular! He handled us and got us in and out! He was awesome and he should be promoted to Manager of that store! He is running it quite well.

Michal Jadwiszczak

Just stopped in today for a flat repair. Even though the place was pretty busy they found time to get the car fixed. Staff is very friendly and customer oriented. Guy at the counter Jessie very helpful and knowledgeable. I will be coming back for sure to get all my car repairs done here!

Jamaal Nowlin

Jessi and his team are amazing. They fit me in same day with an emergency repair. They were friendly, professional, and expedient with my service. This was a great customer experience. Ill be back for more maintenance services soon.

Rhonda Symone

This Pep Boys is VERY slow. I got here at 9:30 AM and there was one car ahead of me. I was told that it would take approximately an hour to replace three tires....almost 4 later and Im still waiting. Ill never come back to this one

Patrick Small

I called Pep Boys for tire service and spoke with the manager Jessie he was phenomenal . The service was great as well thanks Dan for the professional knowledge of the entire process. Thanks Pep Boys team Oak lawn.

Robert Stewart

Stopped through to get my car serviced and Jessies positive energy made it worth the wait. I will most definitely come back for future service on my vehicles. Will recommend it to my family and friends!!

Luis Angeles

Great and very quick service. Jesse at the front desk was very helpful, and very friendly. Very informative and knew what he was doing. 10/10 would come again and definitely recommend.

Yvohnne Hankins

Jesse is the best, so kind polite, and accomodating. I cant believe Ive past this place many times to go and get ripped off somewhere else. GREAT SERVICE!

Meosha Conner

They were so helpful and Jesse and Dan the man gave me great service didnt take along time either DONT GO TO THE ON 61 WESTERN AT ALL . Come to oak lawn only

Greg Harlan

Jesse & Dan good team! Definately did a great job & helped tremendously!! Jesse is crazy (in the best way) & will keep you laughing! Great job Pep Boys!!

Sterling Griffin

Jesse & Dan are great. They do an amazing job. Would definitely return for business and recommend them to my friends and family. Great work, great team!

sharon davenport

Jesse went above and beyond with taking the time to explain and showing me personally the issues I had with my car. Excellent customer service skills!

jaylinleegamer you guys are my fafit

Jessie in oak lawn took great care of me I went to the one in Bedford park & the service SUCKS !!! Jessie u Rock I will be sending people his way❤❤❤

James Wade

When in to exchange battery I purchase from a Pep Boys service sucks. Cars on lifts no one working on them. Where are the Mechanics.

Marcus Amos

I went there to sign up for Lyft, which was great. The place is a dump and the associate was not nice when we cant in.

Tyshawn Snowden

Jesse and Dan are amazing they got me in and out and Ill definitely come back and refer all of my friends

ROBERTO LARA

Went for my Lyft vehicle inspection. Was done in a timely matter, they had everything set up for Lyft.

Anthony Malone

Great experience. Jessi was very helpful and friendly also helped save money on my wheel alignment