Address: | 111 Bridge St, Wheaton, IL 60187, USA |
Phone: | +1 630-923-6574 |
Site: | publicstorage.com |
Rating: | 4.9 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–5PM 9:30AM–5PM |
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Jim Flickinger
Stopped in on a Sunday in desperate need of storage space since our home here in Wheaton, IL sold very quickly. The Public Storage Associate Barbara was awesome. She was so service oriented I thought she must be the owner, or the franchisee, yet she informed me the store is company owned. We own and operate a business here locally, Start to finish she had us in our new storage unit in 20 minutes, on a Sunday to boot! I need to clone Barbara many times over for our business. She is superb. I have already made 3 trips with "stuff" over to our new storage unit and plan to drop off again tonight. This process is so convenient, and a big help at a time of need for our family. Thanks to Barbara and Public Storage.
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Rita Carlo
Well here we are almost a year later and seeing Denise is still at this location I stopped in and bought more supplies to move again. Still professional and polite AND she remembered me from the last time. I will keep coming back here for my needs as long as she is there. Thank you Denise. Came in to buy boxes and Denise was really helpful in suggesting I should also use glass kits and dish kits for my packing of glasses and china. She was friendly and very helpful.
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Janice Flinner
Denise made my entire experience very pleasant. She was polite and efficient in showing me space options and in explaining the parts of the contract I signed. The sight is very clean. I felt safe there. Went back today (3-8-14) and rented another unit. Danielle was terrific. She helped me explore my options and processed my contract without any difficulties. I would recommend going to Public Storage. Its clean, safe, and their staff are very helpful.
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Sarah Rewerts
Adriana is a consummate professional. She tirelessly provided her expertise and helped me to secure two storage units. I am facing some of lifes bigger challenges and I had a long list of questions when I arrived at the facility. Because of this, it means the world that Adriana is so kind and patient. The facility is very clean and well-maintained. As I told Adriana, I am confident about my decision to store my possessions at 111 Bridge St.
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WK Bush
Adriana was so professional and personable. I arrived at the beginning of her scheduled lunch break, but she took it in stride and not once gave the impression that it was an inconvenience. The facility was very clean and seemed well managed. She explained everything very thoroughly, and made sure I was able to access the unit and garage door I would be using. I was pleased with my entire explerience.
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Nancy Henjum
We had our unit for 2 years. Denise the manager was knowledgeable, and answered questions completely. She was the main reason we chose that facility. The facility was always clean, the office staff polite and helpful, and we always felt that our belongings were safe and in good hands. I highly recommend this facility, and if we ever need storage help again, we would not hesitate to return to them.
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Stacy Reagan
I moved my mother from NY to Wheaton. She has a house full of stuff that we had to store. The move itself was stressful to say the least but PS Property Manager Adriana made the end of our move very easy and pleasant. She was extremely polite and helpful. Our storage unit was clean and easily accessible. We will be storing there for a while and I know my mothers belongings are in good hands.
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Heather Thompson
Denise Knitter was great! She made the whole experience of renting the storage unit very easy. I only needed it for a short time for moving from one home to another. She took us to the unit where we able to see it to make sure it would be big enough, which it was and it was also very clean. I would recommend Denise to any of my family and friends. Thank you for such a great experience!
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Luís Valle
Went into this store looking for boxes for a move for my father. Jan helped me out and got me the boxes I needed. She even helped me save 20%. She told me what I would need, and didnt tell me I needed anything I didnt. Great customer service. I will be going back to see her for any more boxes and other stuff I might need for a move in the future. Great honest friendly! Thanks!
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Barbara Prince
Adriana helped me find a storage unit today. I looked at a lot of other storage facilities, but this one is in a perfect location. It is easy to drive in the garage; there is an elevator in the building and carts available. She was very helpful; she helped me get my forms filled out fast. Adriana gave me all the information I needed about office hours and building hours.
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Laura Wiebe
I came in on Saturday for my appointment and the agent, Adrianna, was so knowledgeable and helpful in answering all of my questions. I was in customer service for a long time and she was great! My son loved the guided tour and she was very patient with him. Though I didnt need the unit after all, I highly recommend everything about this storage facility. Thanks!
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James Walther Jr.
at a recent trip to your wheaton store to buy boxes, Denise was very helpful and knowledgeable on what sizes and how many I would need. The store was clean and organized which made it easier for me. Also Denise greeted me with a smile and it looked genuine and she answered all my questions with the same smile. I will definitely visit there again.
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Gary Hummel
Denise has been my representative at the Wheaton storage facility for over three years, since I rented two units there. She is friendly, knowledgeable and helpful. For example, when I asked her to combine the two bills I was getting into one, she willingly complied. making my payments easier. She is an excellent employee in my opinion.
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Jake Rzechula
Came in to ask about storage and how it worked and Denise was fantastic! She showed me the different size units and we talked about what would fit in them. She even showed me all the different packing supplies and talked about how to pack properly. The thought of moving is so overwhelming and she set my mind at ease.
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Don Appleton
I am extremely happy with my experience at this storage facility. The staff and Management are top notch, and took very good care of my elderly father. They we kind and caring when you hear stories about companies being the opposite. Thank you Adriana, and I recommend the Public Storage and will use it again!
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Michael Thom
The manager, Denise, was highly professional in the contracting phase of renting the unit. The facility is well lit and quite clean from the indoor parking area for loading and unloading, the unit halls, and the unit rented. In all a first rate experience. I would highly recommend this facility.
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Yazmin Spearman
I had a wonderful time visiting Public Storage in Wheaton. The facility was clean and the service worker/customer service, Adriana was an absolute joy! She was personable, helpful, and knowledgable. The location of the storage facility was great as well. It was away from busy traffic.
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Luke Clark
I came in to Public Storage and was greeted and congenially attended to by Adriana. She explained everything easily up front and answered all my questions. Simple and easy. A clean site and good storage instillation to go to when youre in transition or need the long term.