Address: | 10400 Little Patuxent Pkwy, Columbia, MD 21044, USA |
Phone: | +1 410-740-2047 |
Rating: | 2.6 |
Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 8AM–6PM Closed |
TO
Tom Fryzel
Impossible to say enough good things about this place. Let me just give you the bottom line up front, these folks know their stuff and come highly recommended. Let me explain . . . first, I use them mostly for cleaning my button down work shirts. Light starch, nicely done, they hold the press well, seemingly forever. They charge roughly $2 for a mens button down shirt/sport shirt. Now to the bigger issues. At a party on Halloween a large glass of sticky lemonade was accidently spilled on my wifes fancy, dry clean only jacket. It really made a mess on the coat, the liner, the faux fur trim, you get the idea. They got it all out and refreshed. Fast forward two months and we are on a cruise and some drunk guy spilled a carafe of red wine on my wifes white Karen Millen dress. The ship did not have dry cleaning and we were still at least a week from pulling into port. Sure the dress was ruined, we reported to this cleaner. Explained the scenario, recognized they were clear that nothing can be guaranteed, might bleed over, so on and so forth. Resigned to the fact the dress was ruined, so what the hell lets try it anyway. Bam! $12 later the stain was gone, the dress was refreshed. They have proven themselves worthy, fair, and timely. I would have no issue taking the craziest stuff to them. They do good work; I am grateful for their level of customer care and service.
JA
James Brenza
Have been a happy customer for more than 10 years. Unlike other places, they manage to clean my dress shirts without wearing them out. Never had a problem.
A
Anonymous User
The customer service at this cleaners is terrible. They messed my clothes up and tried to charge me twice for the same garment.
A
Anonymous User
Same thing here. Messed up 5 shirts, than tried to charge $4.75 to fix it, each!