Address: | 8031 Reichs Ford Rd, Frederick, MD 21704, USA |
Phone: | +1 301-663-6799 |
Site: | modernautobodyfrederick-hub.com |
Rating: | 4.9 |
Working: | 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM Closed Closed |
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Kathy Chandler
What an amazing experience I had from start to finish. Let me start by saying that no one expects to hit a deer. When you do and your car is damaged, the last thing you want to do is spend countless hours figuring out how it will be repaired, by whom and how long you’ll be without a car. Modern Autobody shop simply went above and beyond. I simply can’t say enough about Steven whose calming demeanor and caring voice placed calls to me every step of the way. He informed me of the amount of damage, how long it would take for parts to come in and approximately what length of time I could expect for the service to take to complete. He called me approximately every two days to provide me updates on my vehicle and where things stood. I appreciated his honest approach and could say nothing more than thank you each and every time he called. Mind you this all transpired right around the Thanksgiving Holiday and I couldn’t have been more thankful for those calls which put my mind at ease each and every time. I would also like to say that I was extremely pleased with the outcome of my car. It looked brand new again. I owe special thanks to the team, who I’m sure go unrecognized for their valiant efforts behind the scenes, for giving back my car in better condition than it was before I hit the deer. I’d like to add that I too am in customer service with extremely demanding clients. I feel it is my responsibility to not only give great customer service but to acknowledge it when given to me! So with that I leave with my sincere gratitude and appreciation for Steven and his superb service and the amazing team there at Modern Autobody. They all deserve acknowledgement for an outstanding job well done.
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Dan P. Brodt
My wifes unattended, parked car was hit head on by another driver. The Nationwide Insurance Co gave us the "runaround" from the 1st call. I called my local Toyota dealer and asked who they recommended to do the body work. Without hesitation, Modern Auto Body was recommended. I called set up an appointment for an estimate then had to fight with 3 different Nationwide adjusters to get the repairs done. Taking them to Court was NO problem for me! Steve@ Modern took control and assurred myself and my wife that the car would be returned "as new". It was! For a 2003 Toyota, it look showroom new! It was garaged kept anyway but did have some cosmetic issues. But they were involved in the damaged parts of the car so they looked showroom new! Modern did just an excellant job and made us feel satisfied after the grueling fighting with the Nationwide claims adjuster. Highly recommended!
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Jennifer Brennan
Modern Auto Body was the best decision I could have made for my car repair. I needed a new paint job on my hood (the clear coat came off---in large pieces). They gave me the lowest quote ($150 less than the other autobody company I called) and kept me informed of what was happening the entire time my car was being repaired. They were very polite. This is the second time I have been to MAB and Ive left both times feeling confident about the repairs that were made!
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Angelina Lewis
At the time of my service I had a 2011 Nissan Maxima, I backed out of my garage and scraped the whole rear quarter panel. My car was a dark purple and there was white paint all over it. I was in need of having it removed ASAP. This place fit me in immediately and addressed my concerns. Treated me respectfully and did exactly what I wanted. Such GREAT service! I would highly recommend to anyone looking to have some work done on their vehicles!
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Glen M
Third time to Modern for an insurance repair, and third time being impressed. Always lets you know a timeline, and always on time. Communicates very well with their customers and lets you know whats happening. Had one minor issue last time, but Sean took care of it, no questions asked. Have referred two friends whove also been quite happy. Hope to never need them again, but if I do, Ill bring my vehicle to Modern Auto Body. Thanks!
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N Main
Amazing service all around. I was quite hesitant choosing a body shop as my brand new Honda pilot was only 2 months old when we hit a deer. I read the great reviews of Modern Auto body and am so glad I choose them. The staff was pleasant, professional and the service was outstanding. My honda pilot left their shop looking flawless and brand new. Thank You Modern Auto Body!
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Olivia Hill
Amazing. I was rear ended-- i had never been to modern auto body, but it was recommended by the insurance company-- the people there are extremely friendly and kind. They did amazing work on my car in under a week. They updated me every day, and my car looks better than the day I bought it. I had a wonderful experience, and would highly recommend them.
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Stephen Clagett
I had a very good experience with Modern Auto Body. I have never had to have a car in the shop before, especially on an insurance claim. They were very helpful throughout the entire process, answering any questions I had. Best of all, the paint looks perfect! I have a pearl paint, and from what I understand, that can be hard to blend.
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Anonymous User
Honest & Professional Service is hard to find when it comes to needing your car repaired these days. I am glad to have been reccomended to Modern Auto Body by both my neighbors and my co-workers. These guys are the best, start to finish. I would highly reccomend Modern Auto Body to everyone who needs any of there services.
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Melanie & Jerry Jackman
Thank you!!! Just picked my Jeep up from Modern Auto Body after an incident with a deer and I am very pleased with the quality of work! You guys went the extra mile to get hard to find parts and did a perfect paint match. I really appreciate the quick turn around time, I didnt expect to be back in my car so soon.
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Brenda Myers
I Took my vehicle to Modern Auto Body to be repaired. The shop is very nice and the employees were extremely helpful and very professional. My car was repaired in no time and I was very impressed with the results. I highly recommend Modern Auto Body to everyone!
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Chad Smith
I would highly recommend this company. They have a great reputation in this area anyway but felt it necessary to give them credit on here as well. They actually did a better job than the dealership in Hagerstown, by far.