Address: | 19 E Green St, Middletown, MD 21769, USA |
Phone: | +1 301-371-5080 |
Site: | fountaindaleautocenter.com |
Rating: | 3.3 |
Working: | 7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM Closed Closed |
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Sara Lachewitz
Took my 2006 Honda Minivan in for a brake job.There was 66000 miles on the original brakes. spent some time discussing that i wanted excellent quality parts to be used and was assured that would be the case. 23000 miles later ( a little less than 1/3 the life of the original brakes) i had noises coming from the front wheels, had a mechanic friend take a look and he told me the front brakes were metal on metal. I called fountaindale and was told that it was 2 yrs and 4 months since the work was done and that the warranty period was over and sorry about my luck. I then called the main office as, my work had been done at the Frederick location, and asked to speak to the owner, was told that a message would be passed to him directly and that I would be contacted. No call, $750 wasted on a job i was assured would be the highest quality parts and workmanship.IF YOU VALUE YOUR MONEY DO NOT USE THIS COMPANY
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Anonymous User
What matters here is knowing the mechanics. If youre not good with talking to people and being really friendly, the mechanics here wont make much of an effort for you. Most of them are "good ol boy" types who value connections... my mother would come out of Fountaindale with top-notch service because she was buddy-buddy with a few of the mechanics and always went there for service. Me? Im now driving the same car, but theres a huge difference - the last time I went there, they didnt tell me that Id need a few things done soon (I didnt know what the service schedule on the car was because my mother kept no running record and sadly passed away), when I know they would have made an effort to tell my mother under the same circumstances.
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Dan Morhardt
Expensive in a pinch. We paid almost $600 to replace a water pump after we overheated. They did get us in the same day and out the same day. However, they did not replace the thermostat, which then failed an hour later. Friendly, clean location, but frustrating results. New mechanic replacing the thermostat says they should have known better.
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Marvin Binns
this place is still in business wow not sure how our why, very bad customer service and as for repairs they never got it right and over charged us, would not take any of my cars there again
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Teresa MT
Yes, I am referring to car mechanics. Clark is the best in Middletown and cares about his customers. He is very considerate to even offer pick up and drop off service.
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Anonymous User
Spent $1200 to fix something... then it turns out they "misdiagnosed it", and would not refund the bogus fix charge. Not Recommended. Friendly, but not recommended.
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Calen Dayhoff
my dad is the best, he works hard and the employees are great, non expensive and a nice waiting room, id give it 20 stars if i could, i recommend it!!!!!
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Graeme Payne
A local place to get automobile service. Appears to be well-run and well-staffed. Good communication with the customer.
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Rebecca Rhodes
Great family owned business.
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Lisa Farrow
Honest and knowledgeable