Fredericktowne Auto Repair

1395 W Patrick St Suite D, Frederick, MD 21702, USA

Address:	1395 W Patrick St Suite D, Frederick, MD 21702, USA
Phone:	+1 301-663-6304
Site:	theautorepairs.com
Rating:	2.5
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–4PM Closed

Location

Photos 37

Reviews 7

Sean Jester

Ive been taking my cars to the Lube Center for years and never had any complaints. Ive taken my car to Fredericktowne Auto Center a few times since they are a part of the Lube Center, thinking they would provide the same quality service. They are very nice there, and they have been helpful, but I had an experience with them that will prevent me from going here again. I had some easily noticeable transmission problems with my 2005 Accord, took it to FAC and they couldnt notice the problems. That alone raised my eyebrows. Mechanics are infamous for finding problems with cars, even when they are brought in for something else, and they couldnt even notice the problem I brought it in for. They recommended a fluid flush, saying that it should fix the transmission problem. If I didnt get the flush, it would be $50 for looking at the car -- even though they didnt find a problem. I said OK to the flush since I hadnt had a flush done in a while. When I picked it up, they said "Oh yeah we noticed the transmission problem after we did the flush." So, $182 later, the problem still existed, and NOW they notice it. O...K... So I took the car back and told them I thought it was a torque converter problem after reading about the problems on line. They looked at the car and agreed and said I had to take it to a transmission shop. When I asked for a refund for the flush since it didnt fix the problem and they couldnt do the repairs in house, they said no. So I basically paid $182 for nothing. They kept trying to sell services like a flush when there was a REAL problem with the transmission, as if a flush would fix the problem, and they couldnt even do the transmission work anyway. A transmission specialist said that the whole transmission needed to be replaced, so we ended up trading in the car and bought a new one. So I dont think I will be back to FAC again. They may be able to flush transmission, do oil changes and change brake pads, but I would go elsewhere for major problems that require major work because theyll just sell their regularly scheduled maintenance services.

william tinsman

Went into get my brakes done today after I was quoted a price at the lube place same company in my hometown of Gaithersburg the manager and this is the manager at the counter but told me that quote was incorrect it was no way that could be done so they called the other other store where I got the quote and they said that they did not include the labor so the cost that they quoted me was over $900 for four for brakes and four rotors when my original price I was going to do 750. for all four so I said Id like to get to done will that cost was 500 and some dollars and they had given me a $50 gift card that had expired on the back on 331 14 so it was just a ploy to get me to bring my car up to this store so I politely said thank you very much and left I went to somebody else I got my two front brakes done with new rotors new ceramic pads top-of-the-line for $293 so if you go to this place you be very careful because I dont think these guys are above board I dont think the company even checked on him because theres no way that there should be that much difference know whether to be that much difference between Rogers in our area and as a matter fact when I got it done it was in Wheaton for the burger for this company I would not recommend themto anyone!

Jeff Abrecht

Ive read the reviews but it sure hasnt been my experience. I brought in a car that Ive had for 8 years and that had almost 188,000 miles on it. Knowing that Ive taken care of this vehicle I was surprised to hear the list of things wrong with it. But I did some research and it wasnt out of the realm of possibility. I checked with a couple other garages in the area and they were within 40.00 (one higher, one lower) of their estimate. What really got me was when they found out Id decided to donate the car to Kars 4 Kids, they waived the inspection fee. Then they allowed me to keep the car in the parking lot behind their shop for three days until it was towed away. And they took the keys and title and offered to give them to the driver when he came to tow the car. Thats small town goodness. Sorely lacking in these days. Thanks to Larry and Mike-------great to deal with you folks.

cosmeticgarden

My check engine light came on and since they are next to the lube center I always go - I stopped by to see if they can tell me what is the code and if they could reset the light if possible. They told me that it is $99 and wont reset the code. I asked if they were joking (seriously I didnt know) as normally you pay $15 or sometimes nothing to have it done - but they kept saying that there is more to it than just checking the code. Eventually they told me the code for free but still refused to give me an estimate how much would it be to fix and refused to reset the code. I went to a nearby shop - where they charged me $30 to have everything done including reseting the code. They told me right away what it was and within 1 hour they send me an estimate to fix it. If you have money to burn - that might be the place for you - otherwise - stay away.

Pamela Jeanne

Dont let the nice staff fool you, this place is a rip-off. They quoted me over $2,000 for a repair, which I thought was quite steep. I decided to get a second opinion at the shop I normally go to and I ended up saving hundreds of dollars. I showed my regular mechanic their quote, and he just looked at the bill and shook his head. I will never go back to The Fredericktowne Auto Repair again! I would give them a zero if I could. I wont even go to their sister business The Lube Center anymore because they are always trying to upsell me something. I think this company tries to take advantage of people and does not implemnet honest business practices. DON"T GO HERE!ll

Sondra Glunt

After having my vehicle damaged at the Fredericktowne AutoSpa I was directed to Rondale at the Fredericktowne Auto Repair. He was great to deal with. At the time I was extremely aggravated since my vehicle is only 6 months old and he did and said everything to try to make my day better. After looking at my vehicle he determined they would have to order the parts from the dealership. Between Rondale, Mike Allen and Shane they each called me with updates on the status of the parts. When the parts came in Bryan fixed my vehicle quickly and they did it at my convenience! Great Customer Service and Great Follow-Up!! Thank You!!

Anonymous User

this place sucks .. seriously and no joke: gave me a bill of 1430.00 and told me the car will not pass inspection without all the required. took to a family mechanic shop downtown frederick and spent 40 % of what they asked me. spent only 450.00 on all what i needed including the inspection. save your money and time and go somewhere else. this place is just a waste of time. asides form that i had a frind of mine there and he told me that they never really care anyways.. not nice. expensice.