E & M Auto Repair & Tires

501 Olney Sandy Spring Rd, Sandy Spring, MD 20860, USA

Address:	501 Olney Sandy Spring Rd, Sandy Spring, MD 20860, USA
Phone:	+1 301-260-1050
Rating:	3.7
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 9AM–3PM Closed

Location

Photos 4

Reviews 6

Anatoliy Gelrud

Avoid this place unless you know enough about cars to be a mechanic yourself. I came here to get one problem resolved, a squeaking noise that seems to happen when I start my car in the morning. I give my car to them and ask for an estimate. They come back and give me a huge list of problems as well as stating which have to do with my squeaking problem while going into a huge spiel of specialized knowledge that I cant follow. I ask them to fix whichever has to do with the squeaking problem and give me an estimate on the rest when I leave. They bring out my car, tell me its done and I drive it home. Next day I start my car and not only is there still a squeaking noise but now my check engine light is on. I take it back and say the problem is still there and now the check engine light is on and drop my car off with them. I come back and the manager Edwin Diaz say that the check engine light has been resolved and that the squeaking noise will require more work on the muffler. To their credit they did not charge me the second time. At this point I decide to get a second opinion and take it to another shop. Soon the check engine light is back and I take it to another shop. Within a few minutes they explain that I have to have a few belts replaced and it has nothing to do with the muffler. I come back to the shop and ask for my money back since they did not resolve the issue and the manager Edwin Diaz refuse. I will admit that I have little to no knowledge on the intricacies of cars or their problems so maybe they fixed another issue I was not aware of. However, if I go to a restaurant and order a steak dinner and get brought out some fish sticks, then ask for what I ordered, and get brought out chicken nuggets while then having my soda spilled on me I would expect an apology and my money back. Bottom line is I brought my car in to get a problem resolved and left twice with the problem unresolved and an additional problem on top of it. This is not acceptable trade for my money.

Patty Lopez

Please AVOID this place the mechanic does not know what he is doing plus he is a rip off I took my car for a oil leak and I end up with a all mess up car plus he over charged me for services I never ask him to do I end up paying him 3000 he mess up my car and he did not fixed the problem he gave me a warranty for 3 months and when I took my car home the leak was worse I took it back to him and this idiots was trying to charged me 500 more this place is the worse this guy does not know about cars he might know about the basis but theirs car he never worked before and he dont tell you and you end up with a mess up car, and the end I took my car to the dealer and they fixed everything this idiot broke SO PLEASE DO NOT I Repeat Do NOT GO Go to this place

Jonathan Bernal

I want to start off by saying that I work at a dealership, I own a 1994 Jeep Wrangler with 140,000 miles on it, overall in a good shape for the age. My engine mounts had popped off and when I initionally asked around some of the techs at the dealership I work at, they had told me I needed to do some small adjustments and that would solve my issue. I had got home that day and my Jeep was not drivable. When I took it to Edwin he was busy at the time however as soon as he was free he had given me a call and told me what my issues were. My experience was seamless here and on top of that at a great price. I know it sounds weird but I dont think I can trust a dealership again. Im always coming here for any issues with my Jeep. I highly recommend.

Yader Sotelo

Since I found this place a year and half ago, I havent gone any where else. The owner Edwin has gone out his way to make sure my experience is a good one. Friendly and reliable but most importantly the honosty you dont get at other shops especially the price.

4wd redneck

Best place around the cheapest of all

Rebecca Diaz

Hi Bubba :)