Address: | 87 Warren St, Randolph, MA 02368, USA |
Phone: | +1 781-437-6009 |
Site: | publicstorage.com |
Rating: | 4.8 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–5PM 9:30AM–5PM |
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KwokHo Lui
So far my experience at this location has been nothing less than spectacular! Not only do I get the best bang for my buck, the staff are always happy, smiling, friendly, and ready to assist you! As far as value & convenience goes, I visited only one of the many storage facilities on my list to check out the 10x10 as well as getting a better idea how much of a pain in the butt itll be for me to maneuver my belongings To make a long story short, P.S. was second on my list and once I saw my unit I said shut-up and take my money. The reasons were simple, P.S. had 15 ft ceilings while their competitor had 5 ft ceilings. Not to mention it was a drive -up facility (making the unload even easier) and I was saving over $220. I saved so much money, I bought a boatload of boxes and coffee for staff (apparently bought way too much since I still have extra unused boxes laying around) like I won the lottery. When the transaction was complete, I left the store happy- knowing I made the right choice and convinced they made a pricing mistake...but they didnt. Go see for yourself...you wont be disappointed! Ciao, Jeffrey Lui
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Adam P
Great experience so far. I called the main number and was routed to a main call center. The person at the call center was able to give me an accurate inventory of the units I was interested in, promotional pricing, and contacted the site manager Nick to let him know I would be down in 20 minutes. Once I got there Nick had all my info ready and got me set up with a 10x30 in a perfect location for the volume of things we need to store. He took me to the exact unit to check it out before I signed anything. Id definitely recommend calling or dropping by if youre in this area looking for storage. 6 month update - Again, I cant say enough about how good this experience was. Danielle was fantastic and took care of getting us an additional unit in the perfect spot. She was always friendly, funny, and extremely helpful. Weve since finished our move and closed out both units. Overall a surprisingly great experience during a stressful time for my family. If youre considering storage stop by here and see Danielle, shell take great care of you!
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Gary Fosbobbit
I was having a hectic day with lots of things that did not go right, but this was the one thing that was super easy. Danielle was well spoken, so helpful, and most importantly had a sense of humor. I called at 10:30AM and had rented the exact space I wanted by 11:30AM. If I ever need an office manager for my safe company I am going to steal her! No joke.
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Angie Colon
I visited public storage at this location last week. The customer service here was remarkable. I was told all of the information I needed to know in advance as well as all the steps I needed to take to rent storage. The location was very clean and the managers customer service went beyond my expectations. I will recommend this place in the future.
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ashley mcgee
I was in the Randolph location paying a friend unit, and again met Elisa, Such a bright young Woman. So cheery and helpful. She was very courteous and even listened when i rambled on. I had to write another review, because i always enjoy seeing her. I would reccomend to anyone to store here, you will love the staff here. And the friendliness.
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Romeo Johnson
came here to view property for information on storages. I have been hearing about my peers in college using storages instead of moving things home and then back again. I got some great information from aiesha and trixia. thank you and i will be comimg back closer to the summer to rent
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Marc Previlon
Great service from beginning to end! Amanda was very helpful with answering all questions and willing to show me different units to make my decision much easier. I will most definitely refer my friends and family to this location! Thank you to Amanda and Tricia a million times over!
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Lakeysha Tinsley
Danielle is amazing her customer service is A+ she is always helpful. If it was not for her I would probably move my storage but she us great. They can use some upkeep and they should clean the units a bit more but overall its a good place and Danielle is great and very helpful.
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Eric Bulgajewski
I stopped into a few different storage places because I might need storage in the future. Tricia and john were in the office and they were very nice, helpful and informative. I will definitely consider storing at this location when I am ready.
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Anonymous User
I am a busy real estate agent and I keep my staging equipment at this location and it seems, no matter what time I go there, the manager is on break!! and I have to sit there for a half hour or more waiting for her!!! Im moving my things out.
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Marc Colocousis
I have used a lot of storage type places in the past, I found THIS public storage to be the most courteous, and efficient one I have ever used. I found the manager Danielle to be a welcome delight. I will use this facility whenever possible!!
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J Tiber
Tricia was great!! She made the move in process quick and easy. She made sure I knew how to open and close my unit properly and how to put in the gate code. The property was clean and maintained. I would defiantly recommend this place!!
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domingo lopes
Danielle is the bestest. Excellent service. But regional manager Kerri is a real effen B. I would never rent from here. They do not handle customer complaints well and everything is customers fault. Avoid this place by all means necessary
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Marissa Cremin
I needed some extra space to put my college stuff for the summer and Im so happy that I found Public Storage in Randolph. Natalie was a huge help explaining the rental process. Awesome customer service and I would highly recommend!
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Pat Shea
Great Location and the introductory price couldnt be beat. The staff was very courteous and very helpful. The whole process to take care of the paperwork was less than 10 minutes.I would definitely recommend this place.
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Tereasa Liberty
I rented here while staying with family. The property was very clean and kept up. The service was excellent and the manager was very informative. I would highly recommend Public Storage to all my friends and family.
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D Thomas
Tricia was very helpful showing me a couple size units, even while it was raining. She showed me all kinds of packing supplies even though I didnt need any at this time, I know where Ill go when I do need them.
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Tristen Reis
Tricia was super helpful with helping me with getting my new unit set up. Her knowledge and expertise is suburb! If you are looking for a place to store your belongings, give Tricia at Public Storage a call!
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I Pierce
Need boxes for sending gifts. Stopped in and Tricia helped with boxes, bubble wrap newsprint and tape!! Got everything I needed in one stop. I know where Im going next year for boxes again!!
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Jarrod small
The service at the Randolph location was hands down the best Ive had in a while.. Tricia & Brandi were very through and detailed in my unit and the public storage way.. Thank you ladies..
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Nickali Harkoo
Denzel was excellent, we were warmly welcomed, he was very helpful with assisting us, made sure everything was done the right way, has great work ethics, and a very nice young man in general