CubeSmart Self Storage

Address:	221 Fallon Rd, Stoneham, MA 02180, USA
Phone:	+1 781-438-9000
Site:	cubesmart.com
Rating:	4.9
Working:	9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 8:30AM–5PM 11AM–3PM

Location

Photos 50

Reviews 19

Andrew Hills

All the staff there are excellent (and have angelic patience for some of the most obnoxious customers Ive ever had the pleasure of overhearing). They know everything about their business, are up front and transparent about process & costs, and are exceptionally helpful. The facilities are very clean, and there are always more than enough large hand carts available. A small box truck that drives like a van and fits down all the tiny Boston/Cambridge/Somerville roads is available for a very small fee, and is in excellent condition. I waited to write this review until I had finished my storage rental, just in case closing everything out had obstacles, but just as with everything else here, the staff were very straightforward and made it easy. No gimmicks here. I couldnt have been happier with my experience with CubeSmart. It absolutely exceeded my expectations.

Jenella Lauria

I am a previous cube smart Tewkesbury MA customer, I loved them so much I recommended my mother use the location close to her when she sold her home, so today upon my arrival at the Stoneham location, woman was helping me ... her co worker walked through the door ... and she says i fing hate her ... really ... then these 2 other appaling women walk in and start barking out fees and locks and insurance, telling us our rates can go up at any time with no notice , my family and I are 100% discusted with there appearance, attitude, body, and foul language... if my truck was not loaded and here with the help I needed to move I would turn around and go someplace elese.... needless to say we will not store here longer than 30 days .... so dissapointed

loraine murtagh

The managers (Holly and Barbara) made my move so easy -- with short notice and after 30 years in the same place, I had tons to store and misjudged the space Id need -- they instantly accommodated me with a second unit, allowing me to complete my move as scheduled. The facility is clean, bright (just a couple years old), secure -- I feel my things are safe and so am I when Im there straightening things out. I do definitely recommend CubeSmart, and already have! A close friend has had her storage in a dusty, dark storage place which is just too creepy and unsafe, and shes having everything moved to CubeSmart ASAP.

V P

I am sooooo very grateful this storage facility the workers and all that they offer you at CubeSmart!!! I visited 2 different locations Stoneham and Lowell the experience was wonderful both times, easy, they were so kind, quick to show me available spaces, offer me solutions, quick to show me spaces available, offer me incredible deals! I was WOWD!!! Love the SECURITY! climate control! (heated in winter and cooled in summer! Love it love it love it! Thank You CubeSmart Staff! Grateful for the wonderful experience and how helpful you are! VP

Ron Richards

Our daughter goes to Tufts and we needed space to store her things over the summer. Holly - the general manager - was terrific, having the paperwork ready to go upon our arrival and we breezed through that process. She thoroughly educated us on the facility, its security and codes, and we were gone in less than a half hour. The building is clean, new and climate controlled. And its all comes at a very fair price. Weve solved our storage needs for the time our daughter studies in Boston.

Janet Osmun-Culver

This busy storage facility is very well run. Kristin was extremely helpful. My size request was not available when I got to the desk but she was able to accommodate me with the size unit I needed before I left. She kept a close eye on the activity in the facility while tending to everyone who came to the desk. She patiently completed the paperwork without complaint, explaining how everything worked, politely and clearly. My compliments to Kristin for a job well done.

Kathy Doran

The sudden and tragic death of my brother left us saddened beyond belief and aware of this storage unit. A phone call to CubeSmart was answered by Holly her compassion and her help was reassuring and so greatly appreciated. She explained what we needed to do and was there step by step. She went above and beyond on the day we arrived to clean and close the unit, my sister and I are very greatful for your time and effort in making this sad task bearable. Thank you

Wade Campbell

My roommate and I were leaving for the summer and had to store our stuff. I had used a different Cubesmart previously, but the amount of things we had this time around called for an upgrade. The Stoneham location turned out to be ideal, and with Hollys help, we were up and running within 15 minutes and managed to get our whole move done by noon. Great location and better people!

Neil Lusas

What a great cube-smart employee! Holly was excellent. Knowledgeable-helpful-courteous! Covered all the details thoroughly. Facility was very clean, I would recommend this location, this company and especially this employee as a where, what, and who to use for your storage needs. Ive already given you the whys!

Natalie Isbitsky

The staff is friendly + knowledgeable. The space is very clean + the security system is excellent as you can only access the section where your unit is located. An added bonus is the fact that they sell supplies in the office and that clients can rent the truck at a very reasonable price.

Steve Norton

The staff has been most friendly and helpful. The facility is clean and in very nice shape. Access and loading in is very smooth and easy and the access hours are reasonable. Night owls might prefer later than 10 pm for a stopping time, but that is a minor nit, all things considered.

Jim Shields

Very Helpful staff, easy location right off RT.93 very clean facility. Have been renting storage units for years. This was the most helpful Holly was very nice and her helper to. I am leaving another facility in Medford that went downhill to a run down dirty place.

Amelia Spiliotes

We have had a fairly long relationship with CubeSmart and they have been helpful, not only with managing our space and now new space, but also with negotiating costs. Both the manager and assistant manager are tremendous. We are happy to still be there.

Gail Bogdanow

My husband had been concerned about the move but Holly Carver answered all of his questions to set him at ease. On the day of our move-in, I had the pleasure of meeting her. In her friendly manner she explained what we needed to do and it all worked out.

Cole Gill

Convenient location. Very helpful staff. Plenty of moving carts. Nice big elevator. Very secure. As my needs changed, the staff was very helpful and offered much in the way of service and flexibility to accommodate me. thanks!

Ed Bachelder

Christine was wonderful. Call me back right away and helped me understand my option. She had prepared all the paperwork, gave a nice tour, and made sure I understood how all the locks and security systems worked.

dave lounsbury

Spic & span facility, personable friendly staff -- Holly and Barbara --, and much appreciated assistance making this move of mine easier; I am very grateful to them and to have stumbled on to CubeSmart. Dave

Leo Kevin

Too greed.... not a/c in the summer so I felt suffocated while moving my things. They said it was climate controled but I dont think so Other than that good customer service and excellent location.

Ted Anzalone

The staff made signing up convenient and easy. Very helpful people. The facility was squeaky clean. The price was a little higher than some of the competitors, but I guess you get what you pay for.