Address: | 4920 Plainfield Ave NE #17, Grand Rapids, MI 49525, USA |
Phone: | +1 616-368-2900 |
Site: | qcmoving.com |
Rating: | 4.8 |
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Pattie Kooy
A cardboard box of books was negligently left on the open front porch. It was raining all day! I didnt see the box due to patio chairs in front of it. The box was left, where the rain falls off the roof. Totally destroyed 26 collector books (2 no longer in print) soaking in rain when I found them. The Managers were rude when I reported the damages and sent photos of the damage, blamed me for not upgrading to the best insurance for replacement value. They said they are not liable for negligence or damages. They said my insurance was ,60 cents per pound damages. Plus my gas grill knocked over being removed from the truck, in yard. Broken hood. Ive requested a claim form 4 times. They refuse to respond. They are all good, Im sure, if no damages.. If there is damage, they will blame you, be rude and refuse to send you a claim form. They stated "send a request thru a small claims court"! I;ve contacted BBB and Fox 17 problem solvers. My son is also following up with an attorney. PS. I moved 90 miles. My estimate was $1,300.00. My bill was $1,700.+.00 I was not given a copy of the itemized bill. This has been requested multiple times also. The estimate was verbal, nothing was sent to me so far validate this, Estimate I was given over the phone of $1,300.00 or the final bill of $1,700.00...for a 2 bed house, less than 1,000 sq ft house, moving to a smaller house. They said I was charged for mileage, weight and State of MI regulates the cost. The move cost me $200.00 an hour and $800, in damages to books and a broken gas grill. Be very cautious with this company!
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Lynn Schmoll
Nice work! We moved recently and needed to store our household goods for three months,. Quick and Careful handled both ends of the move and we had two different crews. Both crews were prompt, professional in their work, courteous and likable. The office staff was easy to work with and professional. Ive moved many times and believe me this is not always the case with movers. I definitely recommend these folks.
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Philip Garcia
the office staff was very helpful and prompt to get someone out for me, they came out in a timely manner and DID AN AMAZING JOB!!! ill recommend them to ANYONE anytime!!! GREAT JOB GUYS!!!
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Sarah
Great experience all around! Hired three guys to move a house and pole barn and they worked for a solid 12 hours straight. They definitely were Quick and Careful!
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Laure Turmell
Great job, very friendly, dependable, and they dont dilly dally getting the job done either. You can tell thay they have a great sense of teamwork.
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Juline Roach
Friendly people