Address: | 3234 Van Horn Rd, Trenton, MI 48183, USA |
Phone: | +1 734-692-1793 |
Site: | autozone.com |
Rating: | 4.2 |
Working: | 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 8:30AM–8PM |
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Tanya Hughes
Its terrible customer service when an employee locks the door as two customers are approaching. I get it, todays Mothers Day, Im a mom; but 8 pm closing time should be just that! The second customer, a gentleman who was also approaching the door BEFORE 8 pm advised me to go less than a mile away to OReillys! I will for now on shop only at OReillys Auto Parts. My two item purchase would have had me in and out before 8 pm closing, but apparently Auto Zone and its management does not care about honoring its store hours even when there is only five minutes left. You saw customers at the door!!!
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Anonymous User
The staff are super friendly, helpful and very professional. They all seem to like working with the public. If one employee is unsure of where to look for an item, or whether a certain part is the best for your vehicle, they will stop what theyre doing and look it up or ask another employee. The staff here dont stop until their customers are happy. I will ALWAYS shop at this particular store!
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Andrea Martinez
Customer service is amazing, they have a short wait time if you need help with anything. Every employee Ive interacted with was knowledgeable and able to answer any questions I had and assist me with parts I needed.
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Bernie Ciupak
I really appreciate the help I got. I had a very hard to find universal joint that needed to be replaced. The staff gave me the sources to get what I needed. It shows me my first stop will always be Auto zone!
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J Young
Often have to wait for help or to checkout. Even tho there is hardly anyone there. Live customers take a back seat to customers on the phone.
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Jason Highley
Had a check engine light and they diagnose it free of charge
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DerpyDerps
Staff helped came out from behind counter to find my needs
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Richard Campbell
Knowledgeable Staff that will take time with customers
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Michael T. Koralewski
Close, well lighted, good counter people...
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Kim Halley
Helpful and seems to have just what we need.
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Gary Lyle
Lots of help when you need it.
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Yo Knowns
Very professional and helpful
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Carol Mckinnon
Very helpful courteous staff
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jc cole
Good service very nice
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Charles Umholtz
Lots of neat gadgets!
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Kenneth Farner
Employees are rude
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Brian Dobrich
Very helpful staff
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Nath Limon
They so helpful
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Patrick James
Great service