Address: | 23830 Groesbeck Hwy, Warren, MI 48089, USA |
Phone: | +1 586-774-4400 |
Site: | odetire.com |
Rating: | 4.5 |
Working: | 7:30AM–8PM 7:30AM–6PM 7:30AM–6PM 7:30AM–8PM 7:30AM–6PM Closed Closed |
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nicholas marceau
Wish I could give it no stars. Brought my vehicle there to find transmission leak, replace engine mount and possible other leaks. Was called after inspection and was told that they found leaks and that to repair leaks and replace engine mount it would be just under $700. I specifically asked if that was for oil lines and transmission lines were being replaced also. I was told "YES". Upon picking up my vehicle, I was told by the mechanic that he was beer informed to inspect for leaks and that all he was told to do was replace engine mount and oil lines even though I was charged $78 for a full inspection. I finally got tired of arguing with Paul saying I never told him I had a transmission leak, being that was the main problem I had and why I brought it in, I finally paid and left after about a hour of arguing. I live only 1/2 mile away from ode, after I got home, I went out to the corner store and within that 4 house trip down my block my engine started knocking. When I called to ask to speak to a manager at Ode, Paul told me none were there and I would have to call next week because all the managers were gonna be on vacation. I submitted a complaint to the BBB and it took them over 7 months to finally answer me back. Since I tried to rectify this situation through the BBB and not legally, I will be contacting the state now for Ode charging for services that they are not performing and that they destroyed my engine in my vehicle. Do not go to this place ever. They will lie to you, not do the work promised, overcharge you hours for what book time calls for, and do horrible work. My fenders and carpet, tires and wheels were full of grease when I got it back. Go somewhere else where the people are honest. I now understand why they have a "mechanic wanted" sign up there about every other month.
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Neal Gaylor
My wife and I have been taking our car to Ode for years. we wont go anywhere else. The service there is thorough and fast. Darin and Paul are very friendly and personable and we have always enjoyed working with them. They are more friends to us than just the guys who fix our car. Ode is a great place to have your vehicle repaired without any worries and at a very fair price! You wont regret going there!
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Cindy H
Best place ever to get car repairs done! Paul is an absolute gem! My car needed plenty of work but not once did I feel pressured to have any of it done. Paul was honest about what was most important (not the most expensive) and ultimately did 90% of the work in 1 day for a very reasonable price. Will definitely go back to finish the work & purchase my tires too! Id recommend Ode to everyone!
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Cheryl Esssenmacher
Took car in for oil change, started having electrical problems, over charged for repair, then broke right turn signal spring when putting steering column back together and wanted to charge us $130 to repair. Only offered to repair for free when threatened to call attorney general. Dont go here if you want to keep your car running.
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Jeff Stevenson
Darin and his staff are true professionals. I have been going there for years and have never had a bad experience. I especially love their loyalty card program, it definitely separates them from the competition. i have also send several friends there to purchase cars as well.
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stephanie moore
Staff was very friendly and informative, they showed me the issues, we agreed on a price and a time frame, and they got it done. There were a few hiccups, as to be expected but, they answered all my questions and let me see everything they did when it was finished.
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Gerald Jones
Great to find a local family owned business like ODEs. They performed complex, high quality engine work, on time and within the estimate on an older vehicle. Very happy to find an auto repair business that I can trust. Odes is the best.
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Scott Soucy
Friendly service, competitive pricing. Ode Auto Repair will have your vehicle fixed right the first time, in a very timely manner. I will definitely be returning in the future.
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jason millman
I have been dealing with ode for over 10 years. Very trust worthy friendly and helpful. I highly Yeah recommend ode as they are the best in the buisness.
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Ricardo Mateo Estévez Balvin
Great experience. I had a leak in my tire fixed and had a pair of winter tires installed here. Both times very fast service. Thanks guys.
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Dan Peterle
Not from the Detroit area. Over heated and stranded. Towed it to ode and they took care of it. Paul did a great job helping me out!
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N/ A
BY FAR THE BEST REPAIR PLACE I BEEN TO. FRIENDLY PPL. GREAT MECHANICS. ALL AROUND GREAT PLACE, AND THEY TAKE WALK UPs!!
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Sharrell Hamilton
Paul, Jeanine and Darin are wonderful!!! You guys are the best. They are very helpful and the service is great.
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Lynn Williams
I love Olde auto repair, everyone is so friendly and the customer service is excellent.
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Jeannine Evans
Great service and friendly staff. I would recommend them to all my friends and family.
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Quick Teknician
Been going here for 10 years. Its a pretty nice place
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Sarah E
Great service, up front pricing. Would recommend.
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Margaret Phillips
Affordable and nice people do a good job
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Stephen Cramer
Friendly employees, great prices
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George Gallo
Great people
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Reed AB
Good place