Address: | 6661 Huntley Rd, Columbus, OH 43229, USA |
Phone: | +1 614-547-0685 |
Site: | takeittotiltons.com |
Rating: | 4.2 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM Closed Closed |
MI
Michelle Rogers
After living in Columbus for several years my husband and I could not find a reliable mechanic that we trusted. We stumbled upon Tiltons within the last year and have been extremely satisfied with both the quality of service and work. Andy, the owner, is responsive and available. He attends to customers immediately and will always answer questions or concerns regarding our car issues even if it is closing time on a Friday. Within the last few months both my husband and I have had major repairs on our vehicles. When part of the repair failed on my husbands truck, Andy scheduled it to come back in to replace it under the warranty quickly. They offer rides home, rides to work and even offered a loaner car when mine required work for several days. This was a life saver! Customer service is key, and they have that down pat! The place is always busy and there seems to be repeat customers there every time I go.
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C Di
I had been a customer of Tiltons for about 2 years. During my first few visits for regular maintenance, everything went very well. Recently however, the quality of the repairs has begun to slip. During my previous visit there were two significant issues. The first involved a rattling after my in-cabin air filter was replaced. While Titlons did try to figure out the issue, they eventually washed their hands of it and made effort to reconcile. During this same visit, I had my coolant replaced, and the morning after the repair I found that I had a major coolant leak. Apparently they re-used the plug and had damaged it when they went to screw it back into place. Tiltons did fix the issue, but it was several days afterwards. Just double check their work and remain firm if issues from their repairs do arise.
SO
Sophia Star Linton
I had the pleasure of having a gentleman named Tyler plug my tire. Though I will say that Im not one for plugging tires (I prefer a patch and it was offered after I mentioned so though I passed it up due to being in a time crunch), it was absolutely free and Tyler had me in and out of the door in a fast and efficient manner. He allowed me to watch the work being done on my tire and listened to me talk about my late grandfathers (now closed) tire shop while he worked on it. With me being new to the area, I greatly appreciate the kindness I was given at this shop. Thank you again, Tyler, for your hard work. And thank you Tiltons for fixing my tire for free. I will definitely recommend this shop to others.
DL
DL Eaton
Tiltons always does great work. Very trustworthy and the workmanship is always first rate. They just finished pulling th engine on my sons Subaru. Needed all the seals redone and of course it made sense to do the clutch, water pump and tinning belt while the engine was out. They did a fantastic job. The engine compartment was put back together neatly and was spotless. The car runs like new. I cannot say enough positive about Tiltons.
WI
windriveracupuncture
Expensive and apparently dishonest, tried to get me to fix multiple items that did not need fixed. Will never go back. Items I did need fixed was able to get done elsewhere for less than half their quote. Took a new to me vehicle there, very disappointed and violated by the experience. Very rarely do I write negative reviews, just wish I had read this before I went, to protect/prepare others of my experience
DA
David Beckman
I have always been happy with any work that Tiltons has done. Today once again Andy restored my faith in humanity by going above and beyond expected. His hands on attitude and level of service throughout the entire process for me every single time has been a 5 star rating in my opinion! Thank you again Andy for taking care of My Truck and me!
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g desale
I had $1700 worth of stuff done to my car when I get my car back theres more problems then before. Tried to take it back into them and explain the problems that I was experiencing and they said there is nothing wrong never going back terrible service terrible people piss on tiltons. Oh did I mention Im never going back
A
Anonymous User
I stopped by on my way home to get an estimate on getting my trunk release fixed. Thee guys stopped what they were doing and spent an hour on my car just to diagnose the problem. I was impressed with their customer service and expertise. Will definitely be returning for my cars future needs
JU
Julie Armsey
This by far the best place to take your car in columbus. They are fast, dependable, nice and dont over charge for services. They also dont try and take advantage of their customers, like some auto places I have been too. I have been there twice and had a great experience both times.
ER
ERIC Dill
I have known Andy for 32 years every time my family has needed a car repaired he has been there prompt, honest and very helpful. If you are looking for an organization that will do the right thing every time look no further then Tilton Automotive. Thanks again Andy
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Ronnie RJr
When here after getting a puncture in my tire during lunch today, got me in within 10 minutes and plugged my tire at no charge so I made it back to training on time! I highly recommend this place with service like that. Ill definitely be back!
BR
bryàn washington
overcharged me the first time i went and didnt even fix the damn problem. they advised me it was a different problem the next time i went and when i paid them and asked for the old parts they didnt have them. very untrustworthy
JO
John Schaffner
Andy and his team are old-school competent and friendly. They build deep trust with their customers and I greatly appreciate them.
GU
Guy Kantak
Great local service with staff that care about their customers AND community. Highly recommended!
A
Anonymous User
Tiltons is the best. They always have my car repaired in record time for a reasonabe cost.
SC
Scott Kohler
Was upset about a charge, Mr tilton explained the situation and even removed the charge.
MI
Michael Strine
Tires on my car fast and inexpensive! The owner is also very friendly.
BI
Bill Alsnauer
Andy and his team know their stuff. Always done right the first time!
SC
Scott Fair
Brilliant diagnosis, great service, not the cheapest, but worth it.
BR
Brian Hunnicutt
This place is great!
DE
Dean Warnecke
Great place