Evans Auto Repair

Address:	1550 N 4th St, Columbus, OH 43201, USA
Phone:	+1 614-297-1259
Rating:	4.4
Working:	9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 10AM–3PM Closed

Location

Photos 5

Reviews 5

Diane Burns

I tell all my friends and family to take their cars to Evans. They are family owned and operated since 1969. This means if someone working on your car doesnt know immediately whats wrong they have decades and decades of experience to turn to. Over and over theyve charged me LESS than their original estimate - how often does THAT happen elsewhere? I have a 17 year old Toyota RAV4 with 135,000 miles on it, so it needs both routine maintenance but also special repairs. Theyve always accurately described the problem and fixed it in a timely fashion. Better yet, several times theyve given me options - do I want a repair that will last for years or a less expensive alternative that will just get me by until later? They take the time to explain the problem, how theyll fix it, and what I can expect in the future. They get me in quickly and return my car on time. Most recently I had a flat, when I took the damaged tire to Firestone they told me I needed to replace it for $150, because the RAV4 carries a full size spare like most mini-SUVs (no donut). I postponed it and....wouldnt you know? Last week I had another flat, leaving me high and dry with no spare. I wasnt sure Evans did tire repair in addition to mechanical repair, but called them anyway. They towed my car in, and repaired BOTH tires for $20. The cost of the tow AND both tires was less than Firestone quoted me for one tire. The first time I went to them was because another repair shop had failed to find a slow oil leak but charged me for replacing a gasket anyway, and when that didnt work said the car was just old. Evans found the leak and fixed it. Theyve babied my car for years now and I wouldnt trust it with anyone else. I have no idea what the lady who gave the poor review was talking about - please note that the other 21 reviews are all positive. Evans is a wonderful shop with kind and courteous mechanics who know their stuff. I call when I need anything done, even if Im pretty sure they DONT do it, like body work, lol. I recently needed some minor body work and they sent me to a shop that did a great job on that, too. They are #1 in my book.

Victoria Nowarah

not impressed. brought my car there for them to look at because it was making an awful noise. the guy looked at it, said he did something and told me to turn it on and i said it still sounded like how it did and he insisted he fixed it... okay? so then, conveniently.... the tire he was bent down by had a nail in it. right in front of his face. not saying he put it there, but it was weird... whatever. so then the guy goes, "theres a nail in your tire, ill fill it for $10 dollars." i said id be back the next day. so then the next day, i come, drop off my car. this was around 1PM, maybe 2. i was told theyd call me when it was done. i walked home, waited until 8 PM, waked back over there because i hadnt heard anything and didnt have their number. THEY WERE CLOSED. no one told me it was going to be kept over night. i needed my car in the morning to get to work. DUH. i was livid. i wrote a note saying i wasnt aware they were keeping it over night and i needed my car. i had my spare key, and took my car home. the next day, i get a call around 10 AM. the guy asked if i took my car, i said yes. he said that they wont be able to work on it that day because i took it and they were going to work on it in the morning. i said i wasnt told you were going to keep my car over night and i needed it. i asked if i should bring it the next day. he said they were closed until tuesday. so i said, should i bring it tuesday. and he said sure. i didnt. they suck.

Anonymous User

Evans is wonderful. I first used these guys about 8 years ago after finding them listed on the refer a mechanic section of the car talk website, where they had a number of positive reveiws. At the time a well known chain auto repair shop wanted to charge me $2,700.to completely replace my entire brake system, and insisted they couldnt do any less because of safety laws. So I took my 10 year old car to Evans and they said they could make it safe and replace some of the brake system but would be able to retool other parts and get me roadworthy for under 400.! Since then I have used them exclusively for my cars, and I have referred friends to them and always had good experiences. They are trustworthy and knowledgeble. This is a father and son owned and operated shop has been in business at the same location for 45 years! They own the building and its an old fashioned looking garage. They get 100% of their business from referrals and are always busy. The father, Dale Evans, is a master mechanic and like many of the experienced mechanics can diagnose alot from listening and test driving,but they also have the latest technology of diagnostic equipment. James Evans is an amazing mechanic as well. all of the mechanics are excellent.

George Burke

Dropped off my car for an oil change, and got a call an hour later saying they couldnt open the hood and asking me how to do it. I told them there should be a switch they can use. After another hour and a half, they gave me another call and told me that the hood was broken and that I would need to take it to a body shop. When I got there, I opened the hood within 5 minutes and showed them it was indeed not broken. After that, they did not prioritize my car at all (after I already wasted 2.5 hours of the day). They took another 2 hours to change the oil, at which point I was charged full price. A mechanic not being able to open a hood is laughable, and for them to not offer me a discount and to continue blowing off my car for another 2 hours is down right insulting. An oil change should never take four and a half hours, and any mechanic should be able to figure out how to open up a hood. I will never return to this mechanic.

Anonymous User

Recently was traveling for the holidays from the mid-west to the east coast. Bad luck happened and we started having car troubles in Columbus, Ohio when we still had 10+ hours of traveling left. We stopped in to this shop because it was the closest (car could not travel far) and because of the good reviews online. They knew right away that my radiator had a hole in it, and needed to be replaced. They were able to fix it right away (think we were there less than 2 hours) and with two cats in the car! Was so grateful they knew what the issue was right away, and fixed it fast. Not easy traveling cross-country with two cats and then having car issues. But luckily they made the whole situation better. Made it to our destination fine after, thanks!