Address: | 3724 Carpenter Rd, Ypsilanti, MI 48197, USA |
Phone: | +1 734-545-5617 |
Site: | campus-concepts.com |
Rating: | 4.8 |
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K S
We didnt have a good experience with Campus Concepts. We had two men and one truck for two hours. We told them we only wanted them for the two hours - no more - and that whatever boxes remained we would move ourselves. They were understanding of this and did indeed finish within the two hours, which we appreciated. That was probably the only positive. Overall I found them very unprofessional. Both men cut themselves (completely understandable - it must come with the territory) but neither had any bandaids with them. Luckily I keep some in my purse and was able to give them about 5. However, the bandaids apparently didnt stick because they BOTH bled on our furniture. One mover bled on a white fabric chair and asked me to clean it. I thought that was shocking because I dont think I should have to clean up a strangers blood (oh, and Im pregnant!) - they should have cleaned it themselves. After they left we found blood all over - on boxes, on other furniture, etc.. It was really gross and unsanitary. They said they were used to cutting themselves, and I thought if thats the case they should come prepared with bandaids and gauze/wraps so that they dont bleed all over peoples stuff! We gave them some of our lunch and set out ice water for them so I felt they kind of took advantage of us and really didnt care how they treated our things. One mover carried in our dresser and hit the ceiling in the hallway, breaking the plaster. It was a huge mess. A lot of our things were scuffed up and scraped. For the price we paid, it was not worth it. If we use movers again, we would go with a better company. Nice guys, but extremely unprofessional.
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Ronnie Vail
This is the second time Ive used Campus Concepts, and Ive recommended them to everyone I know! My first move was within Ann Arbor, but this last move was from Ann Arbor to Lansing. I was nervous about the bigger move, but I shouldnt have worried at all. Kenny and Edmund were fantastic. From the moment they called to say they were on their way (completely on-time, by the way) until the moment they left the new house, I was impressed. I had a TON of stuff, and the two of them carefully, quickly and efficiently loaded the truck in record time. We had an extra stop at a storage facility which they expertly packed to the gills. They then unloaded the rest into a basement apartment. By the end of the day we were exhausted, but they kept working without slowing at all. Everything arrived safely and was handled with care. I HIGHLY recommend Campus Concepts no matter what you have to move!
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Lauren Perl
I had Tim and Swayne, and they were very friendly and did a great job. I was really concerned about my furniture getting scratched and them being able to disassemble and reassemble my bed, which is huge and has drawers built into the frame. While it took a little longer than quoted (4 hours for all furniture), the assembly/disassembly made it was a pretty complicated move, and I was happy they were able to take it all apart and put it back together the way it came (plus move things around while I figured out how to arrange the room). They were really good about padding all the furniture, which survived the trip without any scratches. Overall, they made it easy and pretty stress-free.
AU
audra borger
Moving is so stressful. Campus-Concepts took the stress of moving completely away. I do not remember the name of the girl who helped me set my reservation but she was so helpful in getting everything set up. Swain and Edmond were my movers. They called prior to arriving and were right on time. They handled all of my furniture as if it was their own. They worked efficiently and were able to get my move completed in under 4 hours. All of my stuff was going into a storage unit and they were able to pack everything into a 10x15 saving me a ton of money on storage. I will use them again once my new apartment comes available.
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g bhardwaj
Tim (Jr) and Tim (Sr) were both fantastic (!) and they work well together. They were able to complete my move (3B, 2.5B, 1200 SQ Ft) in about 4 hours from start to finish (moved into a local storage unit). They were even able to move a particularly rickety TV console that I was sure was going to fall apart. They worked fast and efficiently despite the near 90 degree heat and even managed to get that big truck to the storage unit despite some tight turns. And, we had fun rocking out to some 80s music during the move. Overall, I would happily use their services again. Thanks guys.
JU
Juan Velasco
We were moved by Tim M. And Devon and we could not have asked for a smoother experience. They arrived on time with everything they needed to get us moved out quickly and efficiently. They worked hard the entire time and were really helpful with any questions we had regarding the packing of fragile materials. I would definitely recommend Campus Concepts for your moving needs. Its also worth to note that the pricing is not only fair but very competitive compared to what other companies are charging and the service is amazing!
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Mackenzie Brayan
Super grateful for these guys. My move out was fast! I had labor only and considering how much stuff I had, they completed the job in 2 hours exactly. Careful, friendly, and efficient are the ways I would describe "OT" and Aaron. They only loaded my things, but later that day I still had to load my partners stuff and they gave me advice on the best way to do that with the truck. Thanks!! I had a successful drive to my new home in Chicago!
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amber hughson
Today Swayne, Tim, and another fellow whose name Ive forgotten (with regrets), moved a ton of furniture for me and my housemate and they did a fabulous job. They were fun, kind, and so fast. They took great care of our belongings and moved our entire home in two hours. Im very grateful for their efficiency and customer service. Campus Concepts moved us last year also and we had a wonderful move then as well.
JU
Julia Zaher
Campus Concepts has moved me twice in two years. Fantastic, professional service! I cant say enough about how hard these guys work. We just did a pretty brutal move to a third floor apartment and they remained dedicated to the end. Arrived on time, worked hard all day, took care with my furniture and items. Campus Concepts will always be my moving company in Ann Arbor.
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Cinda Gardner
There was some mix-up between my posting that I needed move help and packing and the information that the men who came to my move had, as they arrived without tape or boxes. Quickly they remedied this and moved forward at a pretty rapid pace while being careful of my more fragile pieces. I liked their attitude and they were respectful throughout.
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Heidi Miles
Today I had the pleasure of having Swayne and Tim move my furniture. They were friendly, very officiant and fast. I was wondered, when I was choosing to use a moving company to watch out for people taking their time and running up the clock. This was not the case at all with them. I would use this company again in the future!! Thank you guys!!!
AM
Amber Goodwin
Tim and Tim were AWESOME! Got to my place exactly on the hour, moved quickly and efficiently and made the move as smooth as possible. I didnt have much but they definitely finished sooner than I thought they would have. Great people, great service. If you get these two for your move with CC consider yourself pretty darn lucky.