Address: | 793 SW 15th St, Forest Lake, MN 55025, USA |
Phone: | +1 651-464-9877 |
Site: | andysautorepairmn.com |
Rating: | 4.8 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–5:30PM Closed Closed |
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Jason Hartmann
Andys Auto for me is like winning a Auto Repair lottery. I have had the worst (luck) experiences over my lifetime with bad unreliable mechanics & shops. Many of whom I have had to go back and forth with time and time again over the bad service and repairs that I was getting charged for. I was directed to Andys Auto through a mutual connection and found the owner Andy & his right hand man Nick to be very honest and sincere in their service and work ethic. As a result of this not only has my vehicle been in Andys shop recently but my daughter and son have now taken their vehicles as well and found the same great service and honesty. Our experiences have all been the same as our vehicles never sat in the shop long. The repairs that were needed were done and and we were able to pick up our vehicles without any long delays. Andy even brought me into the shop to show to me first hand what was found for my daughters vehicle and explained it further which was greatly appreciated. I find I have had good conversations with both Andy & Nick about repairs that that were being done, about family & friends just good conversation rather than having arguments with them over bad work and time spent in the shop. Andy and Nick are two very honest family guys trying to do the right thing by their customers. I feel I finally found a place I know I can bring my vehicles to and feel confident in getting honest timely work done at a fair price!
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Jeremy Moran
Had my work van break down on me, in a serious way, & was worried the repair costs would put me out of business. Barely able to "limp" the van into Andys, I was fearing the worst... After a day of diagnosis, then waiting for parts, I seriously couldnt believe that Id be back on the road working again so soon after a cam shaft synchronizer complete failure. Honest, hard working, efficient, & a bunch of really great guys. After explaining & even showing me the damaged parts, I fully understood what, why, & how the problem arose. For anyone who lives in the Northeastern Twin Cities Suburbs; I couldnt recomend a better place to bring your cars, trucks, & they even work on diesel engines. I only asked because Im planning on upgrading my own work van to something a bit bigger. Whether its the basics: breaks, oil changes, etc. Andy has consistently met or beat the "usual big name shops". Even if its a major repair, such as my own, dont hesitate to talk to Andy! He might just save you some time, money, & a lot of stress... This I know all to well!
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Lutheran Mark
I was purchasing a used car at a dealer in the area. I dont know much about cars so I always take my cars to a nearby mechanic before purchasing. Andys was very helpful in checking my car to certify I was not buying a lemon. I drove in from Wisconsin and had quite a rough day with getting to the dealer. I spoke on the phone with multiple people on Andys staff at various points during the day to schedule a time and reschedule because I was running late. I showed up during the last hour before they closed on a Friday. The mechanics were able to get me in right away and look through used vehicle I was about to purchase. They checked multiple things which are known to cause problems on this model of vehicle above and beyond their regular multi point check up.
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Chad Hoag
My vehicle broke down 4 miles away from Andys shop at 4:30pm on a Friday before a holiday weekend. After trying to get the vehicle started myself, I found Andys using Google, and found they were close by, had 5-star reviews, and they were open until 6:00pm on Fridays. I called at 5:05pm to request a tow. I figured they were the closest, had great reviews, and were still open for another hour. I was told that "Everyone is getting ready to take off of the weekend, and no one wants to come get you. Our shop will open again Tuesday morning." Not only did they miss-out on the tow, but they also lost the chance to work on my vehicle. I guess heading out for the holiday weekend was more important than providing customer service.
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Nemo Nobody
Andy and his people were all very polite from the get go. I was having electrical issues on my 94 Saturn. My vehicle debateably should have been junked. Andy didnt want me to sink my money into a worthless vehicle. So he kept in contact with me whenever there was a new development. Allowing me to make the descision on where to go next. Not only was this considerate, and great customer service. But they discovered the issue, and fixed it up. At a very reasonable price no less. I highly recommend Andys Automotive Repair. If that doesnt say enough. Ill be recommending both dear friends and family to this shop. Once again guys, you have my thanks.
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Eric Baumgart
Went to Andys 9-9-14 for repair on my Mazda. I dealt with Nick on the phone and in person. Hes a very professional employee. The shop seems like a straight to the point kind of place. They explained possible problems I might be facing. I left the car for repair. They kept apprised throughout the day on the progress. They fixed the problems quicker than they told me. Price of the repair was good too. I will be taking all my vehicles to Andys from now on. Good bunch of guys!
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Jake Lentz
Andy, Nick, and everyone else down at the shop are the only ones i trust to work on my cars. not only because of their knowledge but because of their honesty. They are always there to offer their advice and their services. I dont even buy new cars or trucks with out bringing it to the shop and having them look it over and give their opinion. they have prevented me from buying a lemon or two for certain. Thanks Andys Auto! You got a lifetime customer here!
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Benjamin Marsh
Stopped in on short notice to have a used car checked out. They were able to get me in and out in a half hour - even though they were already busy. Entire staff was professional and kind. Andy even attempted to call who he thought may have been the previous owner of the used car I was looking at! Very trustworthy, I would highly recommend them to anyone looking for a mechanic in the Forest Lake area!
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Jeremy Olsen
I was taken aback while asking about alignment when Andy said they would take a look at it, & see if it needed to be done. Most places would have just done the work & charged for it. They did an excellent job on my front wheel bearings, and were very easy to work with, accomodating, reasonably priced, & flexible. I highly recommend, & will only be going to them moving forward!
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Jon Collins
Our vehicle broke down on the way out of town for a family vacation and we were towed back to Andys Auto Repair where Andy made sure to get us in and taken care of right away so we could get back on the road immediately. I would recommend Andys Auto Repair for anyone in the Forest Lake area that is looking for excellent service at a reasonable price.
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Sam Son
Had to get my truck towed, they diagnosed the problem and they worked on it for a bit and got it started and I was on my way. I was also informed that there was a few other issues that may make it hard to be worth keeping. So I know I should sell it before it becomes a problem. thanks guys