Sabre Plumbing, Heating & Air Conditioning

15535 Medina Rd, Plymouth, MN 55447, USA

Address:	15535 Medina Rd, Plymouth, MN 55447, USA
Phone:	+1 763-473-2267
Site:	sabreheating.com
Rating:	3.6
Working:	7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM Closed Closed

Location

Photos 15

Reviews 14

Ben Austin

Everyone makes mistakes and accidents happen. It’s part of life. However, when a company repeatedly makes blunders which cost you money and then refuses to make it right, that’s just bad business. Personally, I had to take vacation time over six days and spend an additional $700 because of their errors. My wife and I built a new home last year with Sabre as the HVAC and plumbing contractor, and we’ve had an incredible amount of trouble with their quality, craftsmanship and customer service. Here’s is a quick rundown of the trouble we’ve had with Sabre: -The technicians at Sabre installed our HVAC system wrongly causing cold winter air to be forced into the house instead of passing through the furnace. This caused our winter heating bill to be $100-$150 more than the average for the winter months. It was eventually fixed, but in the end, their mistakes cost me money. -Because of the issues with the HVAC system would couldn’t use our lower level during the winter. The temperature rarely crept above 60 degrees. At night, the temperature rarely got above 55 degrees, despite our thermostat set at 70 degrees. The problem was eventually resolved, but it took over three months and six service visits to get it done. -Our 2 Zone HVAC system and thermostats were wired backward. The heat control on the thermostat was wired to the AC system, meaning the AC would turn on when the heat was supposed to. This meant we were greeted by a blast of cold air when the heat was supposed to turn on. This should have been found during inspection but was not. Again, Sabre had to send someone out. -Technicians had to come to our home six times over two months to fix the problems above. Yes, you read that correctly SIX TIMES. This forced me to take unnecessary time off and lose even more money. You know it’s ridiculous when you are on a first name basis with the technicians. -Finally, we had a natural gas line installed during the building process. I spoke with a rep from Sabre and was quoted over the phone $292 for the job. To my surprise, I received a bill for $550 after it was installed. This price was never agreed upon at any point. I would have paid the bill without much thought, but because we had so much trouble, I was extremely annoyed. I paid the bill, but the company should have compensated us. Save yourself the trouble and take your business elsewhere.

Laura Lambert Johnson

We needed two visits - Jake came out first and was very knowledgeable and pleasant and polite. Grant came out a couple days later and was also knowledgeable and nice to talk to. They both did a great job. Sabres office staff is very helpful, calling prior to the arrival of the technician, and providing the technicians name and approximate arrival time. They are also well priced for their services. Definitely recommend.

Dan Perinovic

We have worked with Steve for over 14 years and honesty shines through with the bid and what needs to be done. If need be the owner has all the skills to do the work himself. I have watched Sabre grow from two trucks to the size they are today and that does not happen other than by hard work and quality service. If an unfortunate issue does arise they immediately take corrective action.

Dave Haas

These guys just bailed me out of a "cold spot". The boiler on my hot water heating system wasnt working and I couldnt make contact with my regular service company. Gary came over and diagnosed the problem with help from a few of the other boiler technicians from Sabre. He was in and out in about 30 minutes. My house is getting back to a reasonable temperature. Great customer service!

Sarah Hucovski

I had Grant out to my home to help fix my coil and it was fixed in less than an hour! Grant looked professional and was impressed with his customer service (my dogs even liked him as well). After sleeping in a 80 degree house for 2 nights it felt amazing to have my A/C back!

Paul Tompach

Missed my first appointment due to "scheduling error" after I waited 4 hours. Plumber could not fix leaky toilet in spite of 3 visits. Actually made toilet worse. Still charged me $112.50 and made the problem worse! How about a full refund?

Maverick Revolutionist

This is by far the best heating and air conditioning company in the Twin Cities. They are honest at what they do and always fulfill the job with a can do attitude. My mom and I chose this company because of its awesome reputation.

Douglas Paquay

Sabre replaced my furnace and air conditioner. Did a great install, clean work space and very effecient. They even got me rebates and 0% financing & and a 10 year Parts & labor warranty. I would recommend them any time.

Miranda Anderson

The office staff was able to get a technician to our home 6 hours sooner than expected after our furnace went out. The technician was very tolerant of our children wanting to watch him work & was very efficient.

Rina Bell Bileski

I was not disappointed after some negative reviews. The service was fast, efficient, reasonable and helpful, just as I experienced in the past.

Doorook

I will not support a company that hires people that wish to endanger others lives by trying to run over bicyclists.

Chihiro Gustafson

Running cyclists off the road is so irresponsible get a hold of your drivers

Maple Plain Lions

We may be obtaining resolution. Will change as required

Brian Gaspard

Jeff was punctual and very efficient. Great Job!