Address: | 301 Meramec Station Road, Ballwin, MO 63021, USA |
Phone: | +1 636-207-2002 |
Site: | lifestorage.com |
Rating: | 4.8 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 12–4PM |
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Amanda St. Louis
Great location and friendly staff. Very helpful getting a unit booked and offers a moving truck with your unit. Update: Customer service I give 5 stars but the 3 stars is due to unit size being misleading. Recommend measuring the unit before signing lease, we booked a 10×10 space and on move in day we decided to measure because it seemed much smaller than the garage we were coming from after we evaluated what all we had (which was bigger anyways) and interior storage measurements came in at 8.5 x 10 (9.5 if u measure out to the edge of the concrete pad but is unusable due to the garage door location). On the website it says "sizes may differ" or something like that but an entire foot and a half is more misleading than a slight size difference. Also, as an fyi the "moving truck" is a large Ford Transit 250 van which was quite large and new, we were under the assumption it was going the be a truck as displayed on the website. We were ok with it once we saw how large the inside was but be aware there is no ramp which sucked because the clearance is a good step for short people like me and carrying large heavy furniture trying to maneuver up a step was quite challenging (not to mention the step down to get back out - if u have bad knees this may cause issues)
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Pam Durham
Ive been using Uncle Bobs for a year and a half now, and I am completely satisfied with the facility. The location has easy access from Hwy. 141. The grounds are kept clean, security is good, the insides of the buildings are clean and bug free. I also love the fact that there is temperature control so the storage units are kept cool in the hot summer. Theresa was there when I needed a storage unit, and she made the whole process go so easy. She and the staff are knowledgeable, friendly and dedicated to helping their customers in any way possible. I highly recommend Uncle Bobs Self Storage to everyone!
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TERESA
I had been searching for over 2 weeks for a storage unit for my moms furniture when I found Uncle Bobs in Ballwin. Heather went above and beyond to show me around and answer all my questions and concerns. She dropped everything she was doing when i walked in and she never made me feel rushed or hurried. She let me take all the time I needed to get the information I was looking for. I highly recommend Uncle Bobs #307 in Ballwin for all your storage needs. I have been 5 star satisfied with my experience there.
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Jonathan Ramos
The lady established at the very beginning that I could check out of the unit any time and they would pro-rate the rest of the month back if necessary. I made sure to ask her, because that was important to me to not be bound by what day of the month I check out. That was indeed the only question I asked her through the whole process. Now she has reneged on her prior statement and said she is unable to refund the rest of the month back. Not impressed.
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Janell Campbell
After researching several facilities and we finally decided on Life Storage. Immediately greeted by store manager, Terry. After going over several options we toured the facility. All of our questions were answered and contract signed. I definetly would recommend Life Storage and ask for Terry... Excellent customer service, clean and secure facility.
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Laura R
I havent actually used Life Storage, but I did look into it when we were moving. I was impressed by the cleanliness of the facility and courteousness of the staff. They provide pest control and offer many climate controlled units. Their rates were competitive and I would definitely consider them again if I need storage in the future.
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Lewis Dixon
The Life Storage staff is patient and professional. Associate manager Angela listened to our situation carefully and reserved the perfect storage arrangement to serve our client. Store manager Terri was very patient and informative in helping us set up our rental agreement and consider our payment options.
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Ru Pierce
Clean facility, very nice office staff, really appreciated that theyve got an elevator, carts, and a drive up to the second floor. I also changed units while I was there, switching to a smaller unit when a smaller one became available, and they were really helpful about it and made it quick and easy.
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Deborah Jacobson
We found ourselves in need of storage and were very concerned after stories wed heard of bad experiences. I stopped in several different facilities nearby, Life Storage (specifically Terry) was by far the best choice. Clean, BUG FREE, climate controlled and user friendly. Highly recommend.
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Eileen Mac
Terri Mcevoy and Angela McCafferty gave me the best experience at life storage, they showed me to my storage unit and explained everything so I could understand and the property is so beautiful and nice, I am definitely going to recommend this place to others at work, home and to my friends
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d.keith Kennedy
prices were good; all units were clean; Terri was an outstanding professional and had all the answers I needed to hear.....if youre in the area and looking for a storage site.....youll be pleased with this one.
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Matthew Conner
I came there in a pinch and Heather helped me out. Great service. Very very friendly and a great price in my opinion. Just wanted to mention Heather made the whole process the best I could have ever expected!!
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Brooke Mason
Heather is absolutely amazing!!! She answered all of my questions and was very knowledgeable on everything i asked her. I will definitely recommend Uncle Bobs storage and Heather to all my family and friends.
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Joshua Meers
I been there over 8 years this new manager is crazy I cleaned my lawn mower she said I was making a mess I even clean up after myself. She kicked us out. I miss the old store manager she was so nice.
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Michael Taylor
Terri is the bomb! We had original reservations at Public Storage but the day of our move-in, we got the run around. I called and spoke with Terri and she got me hooked up! Thank you, Terri!!!!
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Larry Hedgecorth
These guys are great, they understand their customers needs, keep an extremely clean secure site and are very helpful. There are other choices in the area, but Uncle Bobs is the one to make
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Keith Harris
Terri the store manager was very nice and accomadating. She knew we were in a big hurry and she had us in and out. The storage rooms are all clean and in a very safe neighborhood.
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Natalie Giddens
So easy to work with! Terri is fantastic - she explained everything clearly and I knew exactly what I was being charged. I will definitely recommend this location to friends!
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Holly Sabine
I had a very good experience here. Any questions I had were answered, and any issues were dealt with ASAP. If I ever need a store unit again Ill definitely come back.
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Matt Pirrello
This facility is top notch. Conveniently located, secured and well maintained with an exemplary staff. What else could you ask for... availability? - better hurry.
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Angela Langford
Very clean and safe. After a bad experience elsewhere, we began shopping for other facilities. We were thankful to find such a safe and clean environmemt.
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Colin Shaw
Facility was clean and I really liked the climate control amenity. Heath was patient walking me through every step, and super helpful. Highly recommended.
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Michelle Michaels
The facility is the cleanest I have ever seen in regards to storage facilities. The Manager Terri showed me the facility and was very informative.