Address: | 1850 S Ingram Mill Rd, Springfield, MO 65804, USA |
Phone: | +1 417-887-9787 |
Rating: | 3.7 |
Working: | 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 8AM–10PM |
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Kristopher Burnett
I have been a regular customer here since moving down the street a few years ago and have appreciated the convenience of the location and the customer service. That is, until tonight. I went into the laundromat on June 17, 2015 and started filling a washing machine with a small load. As I was placing the coinage in the machine, the older lady working there barked at me, "Stop!" She then promptly told me to take the clothes out and leave the store. I was confused and asked her if the store did not indeed close at 10. She finally explained to me that the last load needs to be in by 8:30. Apparently it was 8:35 at that point. I did not appreciate her yelling at me and being so rude. I also wish she would have been a bit lenient and allowed me to finish my laundry since I was only 5 minutes past 8:30 and I had such a small load anyway. I would have certainly been out of there by 10pm. I have worked management for a few companies and realize this was very poor customer service. I will probably be taking my business elsewhere now.
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Steve Richardson
Washers that will hold 3 loads! We dried 4 loads(including JEANS) in ONE machine in 32 minutes....For $2...Thats right....TWO BUCK$! This will be our spot from now on.
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Dedrian Goodwin
Very seldom crowded, staff is very nice and helpful. The only downside is that some of the machines are always out of order. I really enjoy going there.
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Anonymous User
Excellent service, very clean, nice seating area with up to date magazines. Very pleasant helpful and friendly staff!
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Rachel Kerwin
most of the washers are leaking or dont work! I paid $4.25 total to get my comforter cleaned and its STILL DIRTY!!!!
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Lesly Acosta
I went in because of the other reviews and close to 80% of the machines were out of service that is ridiculous
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Christina Knapp
Clean, nice machines, and the lady on duty was a pleasure to meet. This establishment is my #1 preference.
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katie miller
Does anyone know when it will be open again? Ive been waiting like 2 months for the renovations to be done
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Jessica Ensey
Very clean, reasonable, and spacious. Great lounge area and the staff is really personable and friendly.
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Teresa McCullough
Although clean and have attendant there, machines often out of service
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Josh Blaylock
Nice and helpful staff, machines got the job done.
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Joshua Lewis
Best staff Ive ever met at a laundry mat
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Anonymous User
super clean great customer service
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Derrick Dickey
Its not what it used to be.
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Chris G.
Nice welcoming atmosphere.
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Saam Motlagh
Friendly staff!
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David Cowan
Great Service!
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Jason Mitchell
Nice facility