Address: | 60 Littell Rd, East Hanover, NJ 07936, USA |
Phone: | +1 973-887-4432 |
Site: | cubesmart.com |
Rating: | 4.7 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 8:30AM–5PM 11AM–3PM |
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Fonda Mojka, MA, BCBA
Ray, the General Manager at the East Hanover location, provided comprehensive, personable, and efficient service from start to finish. He guided me through the whole process, answered all of my questions, and helped me decide which size storage unit would best meet my needs. I submitted an online request for information the night before visiting the facility, and my call was returned the next morning. The location is very easy to navigate, clean, and I really like that I am able to pull up to the unit that I rented. Plus, I am able to drive there in under 5 minutes from my house. Overall, this was a great experience, and Ray really went above and beyond. If there were an option to give him 10 stars, I would! I will definitely be recommending CubeSmart to my family and friends.
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Sid Dithers
We cant say enough positive things about Cube Smart in East Hanover. Ray Baum and Bob LaValley, Senior Manager and Manager at this location, are very sincere about their jobs and it shows. We used this location for three years, and during that time, we never had a problem with the physical unit, billing, or anything. Check around, call for rates, and also check on service and safety. Using this location will be the best thing you could do. NEVER, during the past three years were we ever concerned about our storage unit. During heavy rains, or snow, it never leaked. The only reason we emptied our unit is because we are moving out of state.
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Cheryl Jeannette
Danielle was really pleasant to speak with and has a great personality for the work she does (Customer Service). She was patient, explained everything you needed to know about the Unit(s) and answered all my questions. "So you know she was busy for a little while" LOL. She took me for a ride on the golf cart to see my unit and explained all the ins/outs. Remembered me through my son who was there the day before speaking with her. That was impressive, shows true dedication and focus for her position. Thank you Danielle Im sure Ill see you on my travels back and forth....;)
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Richard Gonzalez
Ive rented from other storage units in the past; however, Cube Smart staff at this location go above and beyond to help you. I had the pleasure to work with Daniele as my store manager. She was very informative and helpful when it came to accommodation my needs. I love it that this location allow you to rent their truck, for a reasonable price, cheaper than any other renting place by far. This location gets a perfect score from me, five stars. If I have to ever rent storage again, this is the spot that I will go to.
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Joanne Olivier
The managers were friendly, helpful and very accommodating. We found the unit to be in excellent condition. I am storing paintings and feel confident that they are in a safe and climate controlled environment. The cubes are easy access which was one of my priorities since I may need to remove some pieces for exhibition from time to time. We also used the truck which was in good condition and worked out very well for us. I highly recommend CubeSmart, East Hanover for anyone with storage needs.
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christopher garibian
Love love this facility, Danielle is fantastic...I moved out of my exs place and had nothing but a 24 truck full of my life...Danielle worked with me in getting me set up and continuing to assist me in my needs of storage as I tried to move from one to another....nothing helps a difficult situation more than patience experience and a real ability to do you job well...that is what I encountered with Danielle and the facility on Littell Road...great
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Events- Destination JUMP!
I have been with Cube Smart for many years. I am continually impressed by staff members. However, I have never had such a quality experience as when dealing with Danielle. I rented the truck from the facility and she took me through the whole process-offering me whatever I needed. This wasnt "fake" customer service-she really cared if I was OK. Its people like her that give hope to the world!
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Kwadaire Bobb
Im only 24 years old never done any moving of my own or rent a unit. I went in to get a unit and I was very unsure of what unit to get the lady there took me to see some unit even went back to to units 2 times till I picked the right one. Everyone there is so nice every time is go in. And one thing the was a big plus for for me was that I was able to rent a truck for free!!!!
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Lauren B
I came to CubeSmart while seeking a storage unit last minute. Ray and Bob were beyond helpful and truly made my day so much brighter with their wonderful customer service, helpfulness and friendliness. I cant express my thanks enough to Ray and Bob. I would recommend CubeSmart in East Hanover to anyone who is thinking of getting a storage unit here. Again, thank you so much!!
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Miguel Peribanez
I Have a great experience every time i visit Cubes Office for any reason, Today i rented another Space and Danielle and Bob like always make me feel great, Very Professionals and very educated, they explained to me all the details prior signing, I never had any problem in this location, just the opposite, "A great Service" with a sincere Smile,,God bless Then , Miguel
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Allison Attenello
CubeSmart is fantastic! Ive kept things in storage there for almost a year in the process of moving abroad and every time Ive interacted with staff theyve been helpful, knowledgable, friendly and quick-to-respond. Using CubeSmart made my move so much easier. And big shout out to the Manager Danielle who provided such fantastic customer service.
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Heather Baker
I had a great experience with CubeSmart. The process was fast and simple and they offer the most reasonable prices in town. I met with both Ray and Nicole (East Hanover location) who were both equally nice and knowledgable. They even gave me some tips and were upfront with information and answered every question I asked.
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T Korte
Bob, the Manager, is extremely courteous, professional, and helpful, and very generous in taking all the time I needed to explain and understand all of the lease clauses and requirements. He was additionally very helpful in providing ideas and leads to help me get rid of the stuff in storage I could do without.
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Gary Lee
I give this place a 5-star because reasonable price, very friendly staff (Nicole - You are awesome), simple & clear check-in process, clean & easy access drive up space, convenient location with pin access. The office contacted me before my check-in to ensure the smooth process on the move-in date. Good job!
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Robert Woodard
The staff at this location was friendly and knowledgeable. Ray got everything set for me and his follow up on my first visit was excellent. He also had a great attitude. Bob stopped by to check on me on my first day moving things into storage. He was friendly and we had a great interaction.
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Kim Hedden
As much as I was dreading moving my stuff into storage the staff at Cubesmart was nothing but courteous, fast, professional, and made this process and painless as possible.. The gentlemen went above and beyond to help me and did it all with a smile. Highly recommend for your storage needs
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Patricia R
Great location, clean facility. This storage facility has drive up units, which are very convenient. Danielle, the manager, was very friendly and knowledgeable. She went over and beyond to help me out. She kept a smile on her face at all times. I definitely recommend them.