CubeSmart Self Storage

Address:	1175 NJ-10, Whippany, NJ 07981, USA
Phone:	+1 973-887-9404
Site:	cubesmart.com
Rating:	4.9
Working:	9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 8:30AM–5PM 11AM–3PM

Location

Photos 66

Reviews 12

Jonathan Watts

Great, Great experience with the facility and management. The facility is conveniently located and is top of the line. Its a huge facility, with climate control (although there are some non-climate control if you dont want that) units and is really a top notch, well organized, clean facility. There are ingress/egress points to the building after you pass the security gates, which means your storage unit is always a close distance from where you park. Heavy duty metal rolling carts are always available at the doors and by the elevators to facilitate easy movement of heavy items. Management goes out of their way to ensure a great experience, especially at this location. Peggy, the GM is just fantastic and is always there to offer a water bottle or to offer help with moving supplies or a moving truck. The facility is always gleaming clean which is a nice feeling since I didnt want to store my stuff in some place I thought was dirty. When I called Peggy or emailed her, she was always immediately responsive. You see immediately that they truly get the value of customer service here. Which is almost mind blowing, since most places just seem to only go through the motions these days. Not here - Peggy and her team take it seriously and there is obvious pride in their management of the facility. I couldnt be happier. They were also flexible with me being able to change the size of the storage unit that I needed - to either go up in size or down in size - which that flexibility was great b/c I didnt realize how much stuff I had. I have had a great customer experience here and would recommend to anyone. My brother and I both have units at this location.

Michael Alwell

The CubeSmart on Route 10 East in Whippany, NJ far exceeded any expectations that I had about self-storage facilities. I just "moved out" after having a unit for 18 months. The building and grounds were always immaculately maintained. Peggy, the facility manager, obviously takes great pride in her facility and in customer satisfaction. I have seen her chopping ice in the winter to ensure the safety of her customers and laying mulch in the spring to beautify the grounds while always smiling and taking a minute to say hello. She was an absolute pleasure to work with. Billing was flawless and the elevators, gates, and carts were always in perfect working order. I never had an issue. I have no reservations in recommending this facility to family and friends.

e532b7

The service that the employees provided (Peggy, Jill and Nichol) was by far the best service I have ever received involving any type of transaction. Peggy was the first person I met and she assisted me the day I rented my unit. She was very knowledgeable about the type of unit that would best fit my need and it was an easy decision for me to make. The next day I met Jill and Nichol. I was running late and they were super busy, but the process of renting the truck was swift and easy. The leadership in that office has obviously carried down to the employees and they have earned a customer for life. If you find yourself needing a rental space, do not just go to anyone. Go to Peggy and her team! You wont regret it!

Edward Robinson

Peggy exemplifies Customer Service...Professional and courteous! I have been using the facility for two plus years. I can honestly say I have never been disappointed in the facility and the service I have received...day-in and day-out! Peggy represents everything youd like to see in a person & General Manager who depend on the public to achieve success. You would be hard pressed to find a better employee and representative, not only for CubeSmart, but any customer driven business. I would happily recommend this CubeSmart facility, and more importantly Peggy to anyone who asks... Thank you Peggy! Ed Robinson.

Krystle Cobbs

The service was superb from start to finish; Peggy welcomed me inside and gave me a thorough tour! She, then secured my unit and gave me a guideline of the policys and procedure; extremely efficient, thorough, & professional. I sat there well after my transaction was done without even realizing it because she was such a pleasant person & professional; I truly couldve stayed all day! Thank you again Cubesmart & please make sure Peggy knows she is appreciated and such a great asset to the company in my eyes; you dont meet professionals like her very often in such a busy world today!

jen murer

1 word, uhhhh-mazing. The blonde short lady was so nice and off the charts smart! Nicole also was very friendly and had a big ole smile on her face the whole time. I had such an enjoyable experience there, i forgot what i came to do! I am an extreme ironer and compete worldwide, sometimes we iron while mountain climbing. So i needed storage to hold all of my irons, after my boyfriend insisted he was tired of sleeping in a bed full of irons. i love these precious irons, and i had no qualms about putting them up in one of the smart cubes, which were so fresh smelling and clean to boot!

Joan Ra

I highly recommend this CubeSmart. The moving blankets and mattress/couch covers are cheaper here than Home Depot. However, what made this experience off the walls fantastic was Peggy the manager, she was more than just helpful, I could really tell she cared. Not only was she the sweetest lady from South Dakota, but she was willing to really think through how to make my move as painless as possible! Peggys customer service skills, completely rare to find in a person. I will definitely be coming back if I need another storage unit.

David Lee

Jill and Chris are two of the nicest people you can work with!!! This CubeSmart is clean, convenient, and well-managed. Getting to our unit (bang smack in the middle of the building) really isnt that bad of a trek, especially since this building conveniently provides heavy-duty carts to schlep your belongings. Liked how we were able to use CubeSmarts moving truck to move-in our initial items. If you need a place that will allow you easy access to I-287, this is your place!!!

maryjo rizzitello

wow what an amazing experience!! jill was so helpful upon signing up. she made the transition smooth and easy! peggy and nicole were awesome as well!! all three are an awesome team! we are happy to have moved to our new home but sad we will not be using cube smart anymore. the facility is spotless which is an added bonus! i HIGHLY recommend this facility to ALL! thanks so much cubesmart!!!!

Janet Donaldson

I just wanted to let you know that one of your employees Peggy Moss is one of the nicest person that I have ever met I met Peggy about 9 years ago when I first purchased my storage shed. Some that day she is always there to help me. The people that own cube smart should be so lucky to have an individual working with them. I am sure there are many more customers that feel the same way I do.

jean-louis grauby

The best storage place ever! Peggy and Sahkeriah made the storing of my personal belongings an easy and pleasant task. This facility is just what you want: climate controlled, safe, clean, with an easy access and large indoor parking area to move undisturbed all your stuff. Above all, a so friendly, helpful and trustable team with an exceptional manager, Peggy. Merci beaucoup!!!

Robert Kelly

The staff and facility at CubeSmart in Whippany is awesome. Kris was extremely helpful and answered all of my questions. Everything you need is there - storage supplies etc. The facility is clean and well maintained! I also had an opportunity to meet the owner Peggy, she is also great! I highly recommend using this facility for all your storage needs!