Address: | 1750 US-22, Scotch Plains, NJ 07076, USA |
Phone: | +1 908-312-2674 |
Site: | publicstorage.com |
Rating: | 4.8 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–5PM 9:30AM–5PM |
MA
madeline Rentas
I had the best experience with Seynabu and Brittany, they both took the time to let me know about the property and the units available. They both asked if I needed boxes told me about the saving and also recommended I use their products because if I bought boxes and didnt need them they have a buy back policy for boxes not used. I felt very comfortable with both of them and all the information that was provided to me. way to go ladies. Made my process very easy and smooth. Truly appreciate your assistance. The public storage units are clean, the office very organized, you will not be sorry if you put your storage here, and they have a sale going on, who doesnt like a sale. Go speak to both of these ladies and you too will be amazed at the place.
DE
Deborah MacLean
The experience with Cinaba, (I am sure I spelled that wrong) was great. She is kind, professional and efficient. She treats you like you have been best friends forever even though you just met. The facility is fine. My suggestion would be to have cart available without having to request them. Since the office closes at 6 and they are locked up, even if requested, someone else may take it before you get there. The one we requested for last night was not there when we arrived. When you have an inside space and are carrying washers and dryers and things like that it is very difficult to have to carry each item not to mention lots of boxes one at a time vs being able to load them. But otherwise, very happy with the service and facility.
KH
khaliah brown
Whenever I receive poor customer service, I will ALWAYS remember that there are people that exist that knows how to deliver EXCELLENT CUSTOMER SERVICE!! Sean was the representative that helped me phenomenally. He answered all of my 75 questions and guess what, HE DID IT WITH A SMILE!!! He definitely knows his stuff. He even talked me into buying some tape that I dint need.... Overall, the facility was clean and in a great location... You guys deserve 5 stars
TA
Tay Knighton
I came to public storage in Scotchplains to purchase moving supplies Asia helped me and showed me everything I would need to pack the things im moving.Shes very sweet, was knowledgeable and very helpful she even asked if I needed storage . I dont as now ,but with this great customer service experience I will recommend people who does need storage or supplies to her!!!!!! Service definitely deserves a 5 star I was pleased
BY
Byung Joon Park
I went to six different public storages to find the best place for me to keep my stuff for 2 months. Juan was the most professional, efficient, and nice person who helped me out. He took his time to be extremely patient and gave me price comparison of different units. Cant believe someone can be this professional with helping out his customer. I highly recommend this storage over anywhere else.
KA
Kathy Taylor
I would like to say that the agent Sean made my Public Storage experience great. He was very courteous, informative and caring. He answered all my questions, made suggestions designed to ensure that all my moving concerns and potential needs were adequately met. He was very pleasant and I would certainly recommend his professional services to anyone requiring assistance with Public Storage.
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Qiana Desiree-Hale
On Thursday morning i got unit. I like the place it was calm and wasnt out of place. I met with Gaby and she broke everything down for me explained everything clearly for me and also helped me with the knowledge i would need for this place. My storage room was clean and easy enough for me to move my things in. I recommend this place to anyone who is looking for storage. - Qiana Hale
AN
Anna Wijetunga
Kristin was friendly and kind as we toured the storage space, easily able to answer all of our questions. The facility is tidy and access seems straightforward. Kristin took her time helping us fill out the paperwork and ensured we felt comfortable with all of the information. We are only just moving our belongings today but customer service is top notch here.
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Sharif Haq
Best customer service ever. Girls at the desk Seynabou and Britney was amazing. Very helpful and smiling all the time. Seynabou showed me my unit. She also swept it clean for me to rent it. Property was neat and clean. Well kept and maintained. I would definitely recommend this establishment to others. Great service overall. Im very satisfied. Thank you.
TO
Tony Rucker
Seynabou, was highly professional and easy to talk to. I moved out of the area and she let me know my options and reminded me about payments so I wouldnt be charged a late fee. Facilities were always clean and carts were always available. Its rare but I would definitely rate my experience here a full 5 stars and deservedly so.
PA
pamela dunn
Kristin has been extremely helpful today. I was faced with difficult challenge today regarding my key for my storage bin. She took that extra step and helped me. I am truly grateful Kristins help. She showed me that her experience as a customer service rep is above and beyond my expectations! Kristin is the best!
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ivette ramos
Had a very good experience at this location thanks to the help of Asia who was very helpful and patient with me. Will definitely recommend to all my friends and look forward to doing business at this location in the future. (resubmitting comment due to writing my review under the incorrect location)
ER
Erica Denzau
I had reserved a 5x5 unit online and when I came in to finalize everything, they were already expecting me and I was greeted warmly. Juan was super nice and extremely helpful. He explained all the prices and ins and outs of moving stuff into the unit, payments, etc. Overall a great experience!
PA
Paul Furbacher
Seynabou, the property manager, was very professional in showing us the available spaces and then setting up our account. The storage space and aisles are clean and cool. The humidity in the basement seemed to be well-controlled. Excellent service so far (we havent moved anything in yet).
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Donald Henderson
Miss asia very helpful the other day I came in there with my wife to rent storage space.and she was actually very helpful patient and respectful space WAS very clean and you she told us how to go about protecting our things I would definitely recommend this place to my family and friends
RO
Ron Norwood
Rented a storage unit on 3/2/14 and with the help of Seynabov it was a breeze and absolutely painless. She was very knowledgeable about the facility and completely professional in her job. Nice clean facility and once I figured out the layout every thing else went well.
CA
Carol Allen
Vacated a few days ago with the Property Manager Seynabou I must admit that my stay there was very pleasurable and the property was always clean. Seynabou was a very helpful with all my need from the time I rented until the day I vacated Thank You so much Senynabou
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Danielle Spar
I am renting a 10x10 here. Everything went completely smoothly with move-in. Facilities are great and Seynabou was extremely helpful getting everything set up. Could not have been a more efficient process, and I feel confident about the security of my belongings.
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Kathleen McGinn
I recently closed a storage unit. I was helped with this by Kristin. She is wonderful, very cheerful person. always smiling. She answered all my questions about closing the storage unit. Give me my receipts and said if I need anything to please call or stop by.
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Robert Cook
Seynabou was really helpful she helped me picked the correct unit and location really satisfy with her customer service she was very professional and attentive best customer service I received in years would recommend ps to all my friends and Co workers.