Public Storage

Address:	1070 U.S. 9, Howell, NJ 07731, USA
Phone:	+1 848-863-8887
Site:	publicstorage.com
Rating:	4.9
Working:	9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–5PM 9:30AM–5PM

Location

Photos 11

Reviews 17

Kyle Addeo

I would like to start off by thanking TJ for the experience that I had when I was at this location, for Public Storage. This was my first time that I ever had to use a storage unit, so I completely appreciated how helpful and thorough he was, when explaining all my possible options to explore (especially because of my limited amount of money). Not only that, but he was very personable and had a good sense of humor, which made me feel like I was actually a person and not just another name on a list. He answered any and all questions I had, without hesitation, which made me feel comfortable, as well, since he knew what was going on. It was a much better experience than I was expecting it to be, and I feel that way because TJ was the associate that helped me along the way. Definitely put/keep this man on your A-Team roster, he deserves it! I will continue using this location, because of the great service I received here.

Linda Giacalone

TJ was excellent..extremely professional and extremely knowledgeable of all the products and services. ...he took so much time to go over everthing with me..because I was so impressed with his knowledge, patience and could tell he really enjoys what he does..he took alot of stress out of me playing my move..and made this quite enjoyable and he also helped me pick out many packing products. .I would diffentently recommend your facility to everyone..I was very impressed...:) I wanted to add that since TJ has left its been a pleasure dealing with Tom..he is very sweet and professional..and always very helpful..this is a great storage facility it was a great experience..

Noely Garcia

The property manager, Jim, was an amazing help. I am going through a rough time and he was such a blessing by explaining the pricing, showing me two different size units and even offering to stay later if I needed him to. I needed to get my stuff into a unit in less then an hour and he made what could have been a stressful time feel like a breeze. You will keep my business because of his customer service and I will highly recommend that location specifically because I know that the people I care about will be handled with the same care I would give them: compassionate and very helpful. Thanks Jim!

Cyndy Starbird

I apologize but this review is long over due for (07115) Last summer we were in the process of packing up my Moms house and having to put things into storage. We went to Public Storage in Howell NJ. my first encounter was with Brian. I was impressed with his customer service. We ended up with 5 storage units. We are down to 1 storage unit and customer service person is Tom another impressive customer service agent. Thank you Public Storage in Howell NJ for making a very stress full time much easier.

Mary Jo Modico

I used Howell storage. The property manager Jim Schiele was great. I would certainly rate him a 10!!! This is my second time using public storage, was a little disappointed that I had to pay $20 for another lock. I happened to have my lock but didnt have time to come back home and get it right away. I think in this case you should give people at least one day to return it and give a credit off your next month bill. Again Jims customer service was the best. I rated you the 5 only because of Jim.

Eileen Ortega

my visit at public storage went great. a lady named lexis helped me out. she made my move in as easy as possible. she asked me what i needed and what i was storing in the beginning she reminded me of things i even forgot i was storing. the howell property was well lit and very clean. i would recommend this property for anyone looking for somewhere to store their belongings. if lexis is there im pretty sure she will help you out as much as she can just like she helped me :)

Ginger Rose

Stopped by this location a few days ago to pick up a few boxes. TJ walked me through EVERYTHING and made sure that I had all my needs covered. They carry everything youd need to move or store your belongings. I only needed a few boxes to straighten up my closet at home, but theyre really a one-stop shop! They even have promotions on their boxes to help you save when you need a LOT. I would recommend TJs location for anyone that needs boxes or moving supplies.

Patricia Maldonado

One of the best customer service my husband and I have encountered here at this location. Her name is Michelle and she is the best! From the time we entered and showed us our options for storage, she was such a great help and very knowledgeable. This is our second time here getting storage (first time was 5 years ago) and she made us feel at home. I highly recommend this place and ask for Michelle, she will go above and beyond to make your visit a great one!

Stacie Fanelli

Having never had a storage unit before, I expected to be scammed and taken advantage of but Tom was kind, fair, efficient, and able to answer all my questions without hesitation. His estimate of the size unit Id need based on what I told him I had turned out to be spot on. Best of all, location is prime - I went up the street to Home Depot to rent a van to move my stuff and was done way faster than expected.

Olesya Alinovskiy

Jim, was very helpful. We are going thru a lot right now: moving to another state, packing,changing jobs, etc. Who went thru that will understand us. Jim was showing us three different size units, inside and outside. It was smooth transaction. Customer service was excellent, nice to know some people still care. Highly recommend that location. Thanks Jim!

Joel Friedman

Spoke with TJ yesterday afternoon....pleasant experience...signed up on line yesterday...moved in today 02/23/16..TJ checked me in gave me a complete tour and all pertinent information was discussed....great customer service....facility looks neat and clean and maintained...seamless experience...jf

Pam Chase

Jim was very knowledgeable and helpful in assisting me with boxes for a recent move. He knew exactly the size and quantity of boxes I needed. Public Storage is extremely fortunate to have. Such knowledgeable employee. Thank you Jim, you are a difficult, emotional move less painful.

Joe Mecca Jr.

I decided to rent a storage space for the first time so I could store things I have no more room for. The staff was very knowledgable and pleasant to deal with. Very accomodating and easy to get what I wanted. Would recommend this place to anyone.

Kelvin Mendez

I was amazingly surprised how extremely knowledgeable and just simply wonderful TJ was. He helped me tremendously in which I was in a stressful scenario. Thank you Public Storage for having great person like him to attend your potential clients.

Cassie Runkel

TJ is easy to work with and made everything clear! *Update 4/4/15* Rental fee increase, MAJOR bummer. It is what it is, I probably signed off on it haha. Its still a nice facility and I still stand behind my review of TJs great customer service.

Christine S

My boyfriend and I rented a storage unit here. We were very happy with the price and great customer service. We had no problems at all. Kelly helped us and she was very kind and helpful. I would use public storage of Howell int he future.

Christina Riker

TJ is great! He is very knowledgeable, polite, professional and kind. Very clean and well lit place. Only thing is the rent goes up ALOT so the increases are kind out of control,if planning to stay there semi-permanent but service is A1.