Address: | 2220 NJ-27, Edison, NJ 08817, USA |
Phone: | +1 732-650-1354 |
Site: | walmart.com |
Rating: | 2.2 |
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Kieran Arrigan
I only wish I had read these reviews prior to getting my tires here. I arrived at 6:45 am as the store opened at 7 am. I was the 6th person on line and some of those ahead of me arrived at 6:00 am. It seemed that the only person scheduled to work at 7:00 am, called in sick. The manager of the store was called, he walked around, but didnt assist any of the customers. At 7:45 someone showed up who they apparently called in from his day off. To say he was rude and condescending to those of us who had already been there for over an hour, is being kind. At 8:55 they finally had me checked into the system. I asked this individual for close estimate as to when I could expect to be on my way, he told me, 12:30....I shouldve known better...I was finally done 7.5 hours after I arrived....at 2:30. It seems they only bring in one person to work on the cars at 7, another at 8 and so on....how poor is this. I dont even want to go into how many times I called during the week only to be hung up on after being on hold for 20 minutes plus. While I did save money on tires, my personal time in worth far more that having to put up with all the aggravation. I true lesson learned here.
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Penny Anderson
Do not use Edison Walmart tire and Auto center! After complaining about my tires to their Corp office for almost a month, calling the store and getting no answer, their Corp office had to file a complaint about them. Now, after I order my own tires to be delivered here for prorate adjustment, Ive been waiting 5 hours, even after being told by Auto manager she would get it done sooner than 6 oclock. Horrible service! My receipt dor tire refund was 1:22. My work order shows I checked in at 4:46?????? Did the manager forget to check me in????? The sales person keeps disappearing and keeps repeating first come first served when I ask how long. The phone rings and auto department is paged overhead numerous times and no one answers. Never going there again, and the staff should be replaced!!
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Li Shike
I went there for a oil change. On the way back from there garage, I realized the oil code on the window sticker was wrong. I brought my car back next day. They tried to lie about it. They tried to convince me that was just the typing issue on the sticker. But I was on there site and I saw which box of oil the technician used. We went in to check the number on the box. Wow! It was not only the wrong oil code but also not synthetic oil I was asked for. They double lied to me!!! I am a customer who trusted them for years. I will never bother to visit them anymore. Attention!!! Desk lady was Ms. Tanya, Technician was Mr. Don Tiratira.
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Elaine Hollingsworth
They dont prioritize well! If someone comes in with just a tire repair, they make them wait unnecessarily! Three hours for just a flat tire repair?????Their attitudes arent in Customer service mode. They have a wait, or leave attitude! Not good! They need an Express lane, for tires and batteries! You would think they would get tired of the same line, "It will be about three, three and a half hours. We have a lot of cars", and do something about it!!!
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sumant kalia
Worst place to fix tires. I had some problem after installing new tires. I went back to check and they refused to even take the responsibility and told me that the problem is something else and not the tires. Balancing and installation was not done properly. Same thing happend with my friend too. He had to fix it in philadelphia.
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Mina Youssef
Worst service you can imagine. Operation hours lists 7AM-7PM but they wont take any cars after 4:30PM which is very misleading. If youre there at 7AM youll wait 10 mins for someone to show up and actually open the doors. Employees treat you like youre a burden. Dont recommend using them.
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imagede zach
The crew will do everything in their power to ignore you. You can sit there at the counter waiting to buy a tool, battery, tire, etc, clearly a short transaction, and still never be attended to. Go buy whatever you need at Pep Boys, Autozone, Sears or literally anywhere else.
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Jiayi Luo
Won`t recommend to anybody. Extremely long waiting time, and usually only one person here. My wheel shift to the right after replace the tire here, and what they say is: this is none of our business, go somewhere else to solve your problem.
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Chandara Mohan Naidu
I went there for Battery replacement as AAA suggested me to change the battery. The associate is very nice and told that, battery replacement is not required and battery is good for two years.
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Mina Y
Really bad service, employees treat you with attitude. Hours signs says 7AM-7PM but they wont take cars after 4:30PM. MISLEADING
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Jigna Patel
It takes hiurs to get attend... 45 min and not been attended.....Poor on you walmart.. highly dissatisfied.
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Stock Trading
STAY AWAY. Bad service and youll wait at lease 1-2 hours for the simplest service. Very mismanaged.
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Frank Pulgiano
Just like the sign says....they have tires and auto parts.
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Ahmad f
worse crew ever! Never go there for tires !!
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Sohil Patel
Took longer time