Firestone Complete Auto Care

999 Woodbridge Center Dr, Woodbridge, NJ 07095, USA

Address:	999 Woodbridge Center Dr, Woodbridge, NJ 07095, USA
Phone:	+1 732-734-0189
Site:	firestonecompleteautocare.com
Rating:	3.1
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–6PM 9AM–5PM

Location

Photos 15

Reviews 15

Andrew Breidenbach

Sent my sister in to get the 2 front tires replaced, an oil change and state inspection done on her Honda fit. They refused to install the tires because they were a diffrent size then factory. Saying that the tires were to big for her car. The factory size is 185/55r16 and we ordered 205/50r16 which is the same overall diameter just Half an inch wider. Starting it was unsafe. Then said if we replaced bought 2 more to match the tires we order then they would mount them. We told them we would take the tires some where else. They then did the inspection with out out permission and failed the car because the 2 front tires needed to be replaced. But yet they refused to out tires on unless we bought 2 more from them. the manager is an absolute joke. She doesnt seem to have any knowledge of tires sizes and she kept insisting that the tires were to big and wouldnt fit. I told her to check the specs and she would see that the 205/50r16 fits on 16x6-16-7.5 wheels. i have been in the after market automotive business for over 17 years. And this manager in no way shape or form should be im the automtive business. Stay away from this shop.

Jita Dash

Gave the car for engine check up a day before in the evening and they said they would provide by 7 pm and if i leave it they will tell me early next day. I call them at 9 am and 11 am next day and they said they are working on it. And Tom is really rude and saying they are working on it but if you want come and take it back. If it was not the engine light I would have taken back the car and would have gone to different shop. I will recommend not to go there and waste your precious time and money unless you are going to stay there and get the car back.

Nicholas Cardinale

I bought 4 brand new tires which were an arm and a leg and i asked them to give me just 2 of my tires back and they not only didnt give me the 2 still good ones back they give me one of the shot ones lie and say they were all bad and that was the best one which was absolute bullshit. Dont recommend this place at all they lie about how long you have to wait as well.

Anonymous User

Bought the hirehawk gt tires last year. Drove them for 15k miles. Start to hear tire noise. Firestone refused to honor the warranty. Waste my time and money. Tell me I did not take care of my tires and they forgot it was them to do my oil changes. What a scam.

Prem Sandeep N

Service is bad. Other than taking appointments correctly, they dont get anything else right. I had to fix the wiper blades they replaced and having appts is of no use as you have to wait in line anyway.

Bruce Goldfarb

Doug was the man.. Got me in Got me out on a very busy day!! The day before Labor day weekend. He handles himself in a manner that the ownership should be proud. Thanks Doug and enjoy the candy;-)

Anonymous User

Talked to Manager Tom over the phone. Went for an oil change. I had to wait 2.5 hours to get it completed. The job is done right but wait was very bad. I will rather go somewhere.

Tom Pavlick

Good management leads to happy techs and there are no shortage of smiles here. Been going here for at least 15 years now and always get the right price and fast reliable service.

Rich Syling

Nice guys, but something is wrong here. I did not feel confident they knew what they were doing. Too much typing on computer keyboard... Disappearing to ask a questions.

Edward JLo

I got wiper blades here and they threw away the stock parts not telling me they did. NOW IT WILL COST ME A HUNDRED DOLLARS TO GET STOCK PARTS AGAIN.

Sarah Tuytjens

I love this place! Management is great! Service is great! Have been taking all my cars here for the last 10 years

Debasis Guru

Tom was a great help for a last moment service. He went the extra mile to help me. Thanks Tom.

Supremetime

In the wholesale level, they are helpful and professional.

Stephen Tindall

Its ok place to bring your car in for service

Etienne philima

Good place nice people