Address: | 1742 John F. Kennedy Blvd, Jersey City, NJ 07305, USA |
Phone: | +1 201-433-5555 |
Site: | aamcojerseycity.com |
Rating: | 4.1 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–12PM Closed |
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Heather Stinson
Last Friday, July 22, 2017, I embarked on a road trip with one of my oldest friends. We left Massachusetts early in the morning, eagerly anticipating our long weekend at the beach in Wildwood, NJ. Shortly after getting onto the New Jersey turnpike, my car began to overheat. Smoke was coming out of the front and every light on my dashboard came on. I panicked! I pulled over at the next exit to let the car cool. I googled the nearest garage and a local Pep Boys came up. When we got there, they were completely booked for the day and unable to help me out. However, the woman working at the desk recommended that I go to AAMCO at 1742 John F. Kennedy Blvd, Jersey City, NJ, and even called ahead to let them know that I’d be coming. I was apprehensive, not being from this area and having only a limited understanding of cars but I had no choice but to take a chance. I cannot speak highly enough of Victor Catano and his staff at AAMCO! When we arrived, we were clearly distraught. Victor assured me that he’d figure out the problem, which he did. He went out of his way to get the part that was needed and even kept the shop open late in order to complete the job. His pricing was fair and the overall service and attention were exceptional from explaining my options to getting us lunch while we waited. We were clearly from out of town and the staff at AAMCO took what could have been a disaster and instead made sure we were taken care of as if we were regular customers. We were on our way after only a few hours and able to enjoy the remainder of our long weekend. Thank you, AAMCO and Jersey City for proving that there are still good people out there! Heather
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Drew Cerria
I am very happy to get the opportunity to write a review of this AAMCO service center. I had never used them before and my car needed several repairs, some of which I did not know the extent of. I was going to be out of town and used the opportunity to leave my car for several days in order to give them time to work on it. The service and treatment which I received was excellent!!!! Alli was a true professional and gentleman. He and I spoke every day. He would walk me through what they had discovered and how they were going to proceed. Basically, they went step by step to completely service my car and not do any unnecessary work. I am not a mechanic. But Alli would explain what was wrong. Then hed explain how they were going to diagnose it and work on it. I always felt very comfortable as I was never left "in the dark". I did not feel overcharged. I felt completely satisfied and my car has run fine ever since. My only complaint is that Alli was not in the day that I picked up my car, so I did not have the chance to meet him in person and thank him. However, I met Lou and he and I spoke for quite a while. He was also a great man - professional and courteous. I HIGHLY RECOMMEND this auto shop. For the record: I live in Pennsylvania. I now plan to only take my car to this shop!!!! Yes. Its that good. Drew Cerria
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Anonymous User
Louis, the owner is very difficult, and I dont think he acts in the best interest of his customers. The only thing he cares about is how much profit he can make off his customers. He wanted me to make some repairs that he did not know if they would fix a problem or not. He went to such a great length about how little money he is making and how some other customers are taking advantage of his service. Nowhere does he look at how to help me as a customer. In the end, he suggested to use UV tracer to find potential source of leak. That made sense to me. Today, I asked him to give me a quote to replace power steering pump. I asked him how much would it cost if I brought in my part. He said: "I do not care about customers that bring in their parts." He said he would increase his hourly rate from 90$ to 250$.
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Mike Holt
I had just picked up my 2008 Acura TL from Acura of Denville the day before for a $1,300 brake job. The next morning, as I pulled into the airport parking lot, the transmission began to disengage. It was then that I realized that all the transmission fluid had leaked out and I was stranded. I didnt know who to trust, so I took my chances by having my car towed to AAMCO Transmissions in Jersey City. They explained that a tube carrying transmission fluid to a cooling chamber below the radiator had been mysteriously ripped out, but they were able to fix the problem and the price was a fraction of what the dealer would have charged. I now have complete trust in AAMCO of Jersey City, and would not hesitate bringing my car to them again. As for Acura of Denville, "lets not go there."
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Cappy Phalen
What a wonderful team of skilled mechanics!! Im from out of town and my alternator went out in Jersey City. I was VERY nervous about using someone other than my home mechanics because Ive heard lots of horror stories about people getting charged too much or being deceived, but I am so pleased to say this experience was different. The entire staff was so kind and patient with my questions and requests, while still maintaining an impeccably professional atmosphere. Even though they were busy with other customers, they were kind enough to get everything done before they closed for the evening and I was able to get home safely. My truck has been running well ever since! I ABSOLUTELY recommend this crew to anyone; if Im ever passing through Jersey again I owe them a big tray of cookies!
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Ann Walsh
My 2002 Subaru Forester started acting up on Route 80 on a Sunday night so I sent a frantic email to Lou Fizzarotti owner of the Aamco service station on Kennedy Boulevard in Jersey City. He answered me well before 7 am Monday morning and told me to bring the car in right away. Lou took a few minutes to look at the situation, made some phone calls then said, "No problem!" He replaced the muffler system and the catalytic converter, sent me photos of all the old parts as well as the new parts as his team was repairing my car (amazing!) and I was on my way by 12 noon the next day. All I can say is Lous the best, hes got the nicest and most competent staff you could ever do business with and I am very grateful for Lous excellent customer service.
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Shore Up Contracting
I had a break down with my diesel Sprinter Van two weeks ago. I had my vehicle towed to a Dodge dealership that night; they couldnt handle the problem. So Lou, the owner of AAMCO Jersey City, sent a tow truck to pick it up for me from the dealership. Lous mechanics diagnosed the issue quickly (weird case where the serpentine belt broke, and sliced a hole in a transmission line as it fell apart). Since I was from out of town and may have had transmission issues, I was nervous about how much the quote would be. Lou and his mechanics completed the needed repairs two days earlier than they expected at a great price. My van is running great thanks to Lous phenomenal service and integrity!