Firestone Complete Auto Care

Address:	910 W Rte 70, Marlton, NJ 08053, USA
Phone:	+1 856-528-9814
Site:	firestonecompleteautocare.com
Rating:	4.1
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–6PM 9AM–5PM

Location

Photos 6

Reviews 12

Ret1173

Typical scam artists. I was very well aware of their propensity to lie to unknowing customers in order to sell more expensive, unnecessary products/services as Ive had similar experiences with the same chain years ago in another state but they had an opening on a Sunday to fix a flat tire so I went in. The puncture was in the outer tread (not sidewall) which I know can easily be plugged for a few dollars as Ive had it done in the past. However, after a brief inspection of the tire I was immediately told the tire could not be fixed because the hole was in the outer tread not inner (total horse@#$%) and that I would need a new tire. They couldnt even match the tire brand I had and wanted to sell me a mismatched tire for $134.99 - $199.99. I told them Id think about it, went across the street to Pep Boys where they said they could fix it (of course) and for $12.83 they plugged my tire and I was on my way. The tire has been perfectly fine since. The scary part is these Firestone employees automatically lie to you with a pleasant attitude and smile on their face so avoid Firestone at all costs.

John C

Great experience. Visiting my mom from out of town and had a slow leak in right front tire with visible nick in the sidewall. Called them on a Friday afternoon and they said to bring it right in and that it would be a ten minute wait to get it on a lift. They checked it out immediately when I arrived and were very professional in their initial assessment. They checked all tires to match tread type for best replacement tire if required. They then gave me a best case and worst case estimate of how long it would take and or how much if it cost if repairable or if it needed to be replaced. They had it on the lift as promised and found the problem which did in fact require replacement. They put the new tire on and did not try any high pressure sales gimmicks. They did a safety check on my car and were 100% honest and on the mark for time and price. I was back on the road in a little over an hour. I will go back again, I will recommend to all my mom’s neighbors and also highly recommend Firestone Complete Auto Care, 910 W Route 70, Marlton, NJ 08053 to anyone.

Gary Kodish

On 3/28/2014 I noticed the check tire pressure gauge in my car and of course I had to be on the turnpike and out of town in the next hour. I took my car over to Ryan who put me into the next available spot where the mechanic removed the tire and made the repair and had me on my way in no time. I would definitely recommend Firestone as I found their service excellent.

Sheila Vohringer

I highly recommend this location. I knew I needed tires but I went there because I had a bolt and washer in one of my tires. I just wanted to get home safely. The staff made sure I did. I arrived there at 4:30 pm on a Sunday and they close at 5. I checked out at 5:12 with new tires. Im safe and my car feels much better while driving. Thank you so much.

Mr Kowalski

Changed my oil here, two days later check engine light comes on, check oil level, nearly 2 quarts low. I recommend that you dont have your car repaired or have maintenance done on your automobile here.

Window Cleaning

You slide on over and get that car taken care of. These guys know how to treat a car.

Michael Herring

Good work and quick turnaround, but very pricey. Very good customer service.

Ning Shangguan

Good service and relatively short waiting time.

Stuart Bercun

Good facility. For repairs and service

Robert Christy

Nice.. wish it was open 24 hours

Jared Chua

Good service; less wait time