Storage Quarters Self Storage

31-40 Whitestone Expy, Flushing, NY 11354, USA

Address:	31-40 Whitestone Expy, Flushing, NY 11354, USA
Phone:	+1 718-939-7900
Site:	storagequarters.com
Rating:	4.5
Working:	7AM–6:30PM 7AM–6:30PM 7AM–6:30PM 7AM–6:30PM 7AM–6:30PM 7AM–4:30PM 9AM–4:30PM

Location

Photos 50

Reviews 13

Alex Gio

As a customer of multiple units for many years, Cubesmart came in with their corporate greed in complete attack mode. Not only was Storage Quarters a great facility but it was run by kind people. Its only been about a month, and already its been turned into some crazy kind if Ghetto storage place. Rates on my 3 units increased tremendously, and the help here isnt very nice or friendly. They do things by the book and when you try talking to them, you get the blank "I just want my $12/hour" stare and they go back to Cubesmart "rules". The place is flat out dirty. They clearly dont sweep and mop every few days like the last guys, and maybe they touch the toilet once a day. Finding a cart was silly. You have to walk all over the place to hopefully find one. The old system had you drop your ID at the front desk before giving you a cart, ensuring that it goes back where it belongs. Things seem very out of order. The old punch pad security system has now been permanently disabled as well to gain access to the facility. They should have come by and hung out with the old guys to see that it was a well oiled machine. I am in and out about once a week and the decline has been dismal. I would NOT recommend coming here. You can easily find a spot Thats actually in the ghetto not far away for about half the price. They have a Monopoly on storage in Flushing and the surrounding area now, so Good Luck. I will gladly speak to anyone in corporate, but Id imagine a corporate response as well instead, of a real human. Best of luck all.

Bernie Sagittarius

I have been using Storage quarters for the past 4 years, I had no problem until recently, they decided to change their hours without letting the renters know about it. I find it unfair and lacking business savvy. In business communication is the key. What if I did not pay on time, I am sure I would be getting a nasty note from Storage Quarters management. What makes it worse is the attitude of the attendant that was their when I got their at 7;15, he wasnt friendly at all, mind you the site still has the hours posted as 8:00 am to 8PM. I think the website needs to be updated. SHAME ON YOU STORAGE QUATERS!

Henry Chu

After making a reservation request online, we received a call within the hour to come in and inspect the available storage rooms. Upon arriving, we were immediately and warmly greeted by Jennette, Robin and Paul. Robin patiently showed us the various storage rooms in this CubeSmart facility. She was most helpful in explaining to us the advantages of each room and answered all of our questions. Our experience here was top notch and we look forward to using this facility.

Lenny Brookman

I had a very good experience with this self storage places during my last move. Susan was very helpful and super patient with my many questions, since I had never purchased a storage unit before. Love how clean and well-lit this place is - some of the others are dingy and dark. I feel that my stuff is safe and secure. That is a good feeling after a stressful move from a large house to a small apartment. :)

Paula Daniel

Save yourself a headache and go with the pros for self storage here – they guard my stuff like it is their own! That feels good to know my items are safe and secure in a clean locked space. Customer service was good and it was easy to contact them and the hours are convenient. Will be sure to tell my friends and family if they need storage to go to here first. Hey Steve thanks for all your help today.

David C

Since they took over this place, the following has a occurred. Raised rates by 20%, removed dumpster to throw out garbage (a nice benefit to the old STORAGE QUARTERS), and now the elevators dont work. All of this with the added benefit of unsympathetic staff. Im going to start to look for another unit. The writing is on the wall for this place already. Avoid at all costs.

J Bahr

Storage Quarters, in whitestone wasvrecemtly taken over by Q Smart. I was surprise and upset that a storage that was friendly and open it became generic and robotic, they nickel and dime you for everything no care for its customers or loyalty. Im very disappointed.

Fani Foustanellas

The wesbsite needs to be updated with the correct hours of operation . during the week it says it closes at 8pm (and 5pm saturdays)but we drove by now ( tuesday at 727pm) and its closed... same thing on saturday (we drove by at 430pm and they were already closed)

chrystal freeman

Storage Quarters has always been an excellent Storage Facility. Clean & Secure with attentive and courteous staff. David and Fermin always try to exceed customer expectations and assist any way possible.

Luiz Pang

Friendly and attentive staff (David and Fermin). Secure and camera, monitoring the area. Customer for over 3 years with no issues. Would recommend to any one looking for storage solutions.

Lou Bell

Very nice,Larae Lucas was fantastic in setting up my account...

Akanekute Martinez

Its a good place to store things

Cristian Vega

Great customer service