Address: | 35 Winthrop Ave, New Rochelle, NY 10801, USA |
Phone: | +1 914-632-9700 |
Site: | cubesmart.com |
Rating: | 4.7 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 8:30AM–5PM 11AM–3PM |
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Jeff Martin
I seldom leave reviews, but I must admit I was pleasantly surprised that the entire process was seamless! My service agent was really well prepared, knew exactly how to treat a customer and not only that, he did it Above and Beyond the Call of Duty.......something we used at work when you were "ABCD". I was impressed at how quick the processs was. I would have given 5 stars except I dont remember being informed online that you MUST have insurance for your rental unit and the conveniently offer insurance for $12 a month!! This seemed MORE THAN A BIT UNDERHANDED and honestly should lower my review to a 1 star......but the customer service is why Im only reducing my rating to a 4 star rating. Clearly Mr. M. Is a keeper as an employee:)
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peter gable
Well staffed with knowledgeable, helpful managers. Clean as a whistle and clearly well maintained. Easy access. Well priced in line with similar facilities in NR. The drive-through loading area is very convenient but beware the clearance 116" which is marked on the way OUT, by which time you have already discovered this limit when trying to drive your truck IN. If the truck wont fit it is still a very short distance to the entryway, All floor surfaces are smoothly paved. A superior storage spot!
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Westchester Stairlift
We use this space for our business storage and have had a great experience with the staff and manager Matthew. The space is accessible when we need it - 7 days a week, parking spaces are always there, the price is fair, they have worked with us on deliveries and disposal, accepted and implemented some minor suggestions we made on improving access (like getting more carts). In general we are very happy with the space and service we receive.
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Dana Ruby
I had a great experience! It was my first time renting a storage unit, and the person who helped me (Im unfortunately forgetting his name at the moment!!) did a great job showing me around and explaining everything that comes with renting a storage unit.
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Latoya Dodd
The agents were friendly very professional and informative. They offer ideas and recommendations on best solutions for storing items. We found the u it and the surrounding areas extremely well kept painted and a feeling of all newness. Thank you
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Becca Mahn
Pablo is delightful super helpful! Also, our experience with the free moving truck went very smoothly. Were very happy with our experience here!
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Andrea Shonborn
They were very friendly and helpful and answered all of my questions. The whole process of signing up was fairly smooth and quick.
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Nicole Shay-Simmons
fantastic costumer service, Mathew was just great with helping me get everything i needed and set up.
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Michael Marcellino
Very helpful and kind service. He was honest and simple and quick and easy sign up.
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Dean T
Excellent service and Pablo is very helpful, informative and a gentleman.
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Peter Hoffmann
Friendly staff, great place 2 rent storage ,
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John Alameda
Great service! Ask for Pablo. He is great.
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Anna Komis
Clean, friendly, easy to use
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george gonzalez
Big and clean location
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Taurus TheBull
Clean