Address: | 49 Mayfield St, Rochester, NY 14609, USA |
Phone: | +1 585-288-1159 |
Site: | mactomacservice.com |
Rating: | 4.2 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 10AM–1PM Closed |
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Jacqueline Samuels
I had a terrible experience. I made an appointment with the owner. When I arrived, I realized the "business" was actually someones house and the owner wasnt even present for our appointment. The "technician" who was present asked the homeowner if it was okay that I was there. I felt very uncomfortable. The technician spent 50 minutes telling me that the owner (the one who could fix my problem and with whom Id made the appointment) would be there in 10 minutes while he slowly and painfully explained what should have taken 5 minutes to fix. He ignored repeated requests to move on to my primary concern. It seemed he was stalling so he could charge more. He kept saying the owner would arrive in 10 minutes and then we could fix the problem. Eventually I ran out of time and had to leave. Although the technician initially stated that I did not need to pay until all the issues were fixed, he changed his mind at the end and requested I pay upfront. It was an entire waste. That hour was so boring, pointless, torturous and expensive!
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Virginia McHugh
I have been a professional and personal client of Mac to Mac Service for 12 years. During this time Louis Sabo has never disappointed me.He has an immense capacity for diagnosing the issues and the knowledge and skill-set to rectify them. In situations that require more time he is focused on finding the solution so that one loses very little time and capacity with their computer work. I have found Louis to have a strong set of values and ethics and to be very fair in the billing of services. His positive attitude is always reassuring. I recommend Mac to Mac with no reservations.
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Melinda Borshoff
What a fantastic Mac provider! The expertise, friendliness, and ease of service is wonderful. This company is truly a gold standard in the business. I highly recommend Mac to Mac Service. Louis Sabo replaced our 8-year old Mac with a new iMac and then connected our devices. He recently designed a visually pleasing website for our seasonal rental cottage on the shores of Lake Champlain.
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Marian Early
Mac to Mac Service has been my go to place for repairing or replacing my Macs for over 10 years. Louis is honest and knowledgeable. He goes above and beyond to make sure he has fulfilled his clients needs.
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Fix My PC Rochester
I GUESS THEY ARE GOOD IF YOU LIKE WHAT I WOULD SAY IS A FAKE BUSINESS. NO REAL BUSINESS STORE FOR YOU TO GO TO.