Address: | 970 Foxcroft Ave #107, Martinsburg, WV 25401, USA |
Phone: | +1 304-620-0059 |
Site: | sites.google.com |
Rating: | 3.6 |
Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM Closed |
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Ashley Green
I do NOT recommend this place at all! The comment Im making is in reference to the Martinsburg store located at 970 Foxcroft Ave Suite #107.... As some of you know, I do troubleshooting for a Financial Institution which means I need my phone at times to identify outages and recreate issues. With that being said, I broke the screen of my phone and went to this place to have my screen fixed (I could and should have used my insurance since it was cheaper and guareenteed but I couldnt wait because I worked that Sunday). When I went to have the screen fixed, they didnt have the screen in so he offered me a Galaxy Note & told me if I had issues to bring it back and theyd fix my phone because they should have the screens in stock ($192+ which was the same price to have my screen fixed).. long story short the phone he sold me was a faulty device and had to be returned so I went to get my phone fixed. Well my phone turned out worse! Now I have a phone that freezes, at times will not dial numbers, does not connect to bluetooth, and the front camera quality is dark and blurry! Fast forward, I took my phone back yesterday and told them to either fix what they messed up or take the screen out and give me my money back since my phone is still under their warranty policy... they had the audacity to tell me no to both of my request and they didnt break it. (PAUSE) There was another customer in the store (there was only 2 of us) who stated the same guy broke her phone the same way but now she cant hear and talk on it unless its on speaker phone (Thats a 100% of unsatisfied customers with broken phones that the owner refused to take ownership for)... With that being said... RUN, RUN FAR AWAY LIKE THE GUY IS ON THEIR SIGN... Guess Ill being seeing you in small claims court!
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Will Myers
This place over chargezs like crazy!! My screen was craked on my iPhone 6 & just needed the glass repaired but, they decided to replace the digitizer as well without even saying anything and then charge me $171!!!!!!
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Lowell McDonald
Richard at ConnectA Cell was very helpful, very polite, and very knowledgeable. He walked me through the whole process and explained what he would do to repair my phone. I would highly recommend this business.
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Russell Smith
Great price, super professional, and quick. I dropped off my phone at 330 and had it by 530...cant beat that.