MY TECH

Address:	701 Dual Hwy, Hagerstown, MD 21740, USA
Phone:	+1 301-992-5869
Site:	igotmytech.com
Rating:	4.8
Working:	10AM–5PM 10AM–5PM 10AM–5PM 10AM–5PM 10AM–4PM 10AM–2PM 10AM–5PM

Location

Photos 100

Reviews 19

Tania Lyerly

Chris was great to work with, very professional, laid out to me what he was going to do before he did it, and worked a small miracle saving my water damaged laptop. My boyfriend had spilled water on my laptop (which shut itself off). I gave it a few days to dry out, but did not try to restart it. I called Chris before stopping by to see if this was something My Tech did. He told me to drop it off, the earlier in the day the better. It would take him about 2 hours to take it apart and run a diagnostic on my laptop (which was FREE). Meaning if he couldnt repair it he wasnt going to charge me. Who does that these days? After which he would call me and let me know where things stood. So I did exactly that. I dropped off the laptop around 10:30am, and Chris called me back right at 2 hours. Told me that he believed he could repair it (had to do with the various connectors, cleaning and maybe replacing some). It would run $140-170 depending on how much needed to be replaced and how long it would take him. He called me around 12:30 and said that I could pick it up by 4pm. Hes the kicker, if my laptop didnt work he wasnt going to charge me anything. I repeat, HE WASNT GOING TO CHARGE ME IF MY LAPTOP DIDNT WORK. Apparently My Tech guarantees all of their work. Chris saved me from having to buy a new laptop and transfer everything. Plus he cleaned everything inside and out, so its all shiny and new looking. (Ended up costing $170 and in my mind was money very well spent. I had my laptop back same day.) Im just visiting Hagerstown for a few weeks over Christmas. However, if I have any other computer issues while Im in town or on future visits, I know where Im going. Im happy to support this local business!

pcmanim

Brought in a recent high level PC build I was building for my son as a Xmas gift. No boot no beep no video, but getting power to the fans. Figured a second set of experienced eyes could help determine the issue, since I have limited resources to test. Blindly throwing replacement parts at it, and the possible RMA nightmare that entails, was what I was trying to avoid. The staff was very friendly and professional, testing what they could and recommended a replacement motherboard (even though they were not able to test the motherboard or the processor, .....just recommending most likely culprit). I offered to pay for the checkups they did and they declined. Very knowledgeable, classy outfit that I would recommend to everyone. BTW guys, it was the Motherboard. Thanks!

Taylor James

My family has used his business for years and he is always extremely fair in price and very quick with his work. Recently, we had dropped off our laptop to see about getting a virus removed and decided against it because of the computers age. When we went to pick up our laptop, he informed us that he had fixed it free of charge and told us Merry Christmas. These are the kinds of local businesses that anyone should be happy to support. Kindness like that, these days, is difficult to come by and his simple gesture meant so much to my family. We are officially forever customers!!

Anonymous User

Had a Solid State Drive (120GB) Installed in my Toshiba Laptop by Chris, and wow, what fast service! I dropped it off in the AM on the way to work, and picked it up on the way home from work. This man has some fast service, and now my laptop boots up in under 3 seconds! And the new location on Dual Hwy is way more convenient than the old location on Mount Aetna Road. Id recommend MyTech for all of your computer needs! And I hear he does training classes as well. A must for those that need a little help with a program or two!

Jahil Parker

These guys are absolutely great. They know their stuff and are very relaxed funny people. Dropped my laptop off in the morning because of booting failure and it was done in two hours as if nothing was wrong with it! More importantly the price was very doable and not overcharged like most shops. Best place to go in Hagerstown for many of your electronic devices. They saved me tons as a college student.

Vincent Crabill

I had a problem with my laptop. I took it here and they did a free diagnostic. After talking with Chris I was able to decide what I needed to do. I was able to buy new hard drive and do it myself. I save myself a lot of money thanks to My Tech. Chris is very knowledgeable, very friendly. I definitely recommend going here for any computer problems

Amanda Ebersole

I went to get a quote to fix my laptop. They wanted $600.00 to fix it. I thought this was a bit high, so I took it somewhere else for a second opinion. I was able to get my laptop fixed for less than $150.00. Needless to say, I wont be going back. I understand businesses need to make money, but thats ridiculous.

Robert Bruchey

As the GM of a MiLB team, we depend heavily on all our computers. When ever I have a problem my first and only stop is My Tech. Fast, dependable and free diagnostics of my problem. I am more than completely satisfied with the service and price at My Tech. Thanks for being here for us. Hagerstown Suns.

Brooke Long

This business is very professional and knowledgeable. I take all of my devices to MyTech because I know they will never rip me off. Very friendly. Im glad that I found this place instead of just going to Geek Squad where they charge you just to look at something to see whats wrong with it!

Joe Bushong-Taylor

This was the best customer service experience I have had in quite awhile - prompt, knowledgeable, and a great value for the dollar. Chris really went the proverbial extra mile to ensure that my laptop was brought up to top performance. Now it runs on lightning! Thanks!

Syed Mehdi

MyTech is a blast from the past. The store owner is very friendly, helpful, honest, and fast. I wouldnt take my computer anywhere else. The customer service and repairs you get are a true steal.

immaculate nyanaro

Hey would you guys be able to fix a broken screen? And at what cost could you estimate the average? Thankyou, ive heard lots of good things about your shop. Hope to see you soon.

Robert Startzman

Extremely knowledgable and unbelievably low prices. They work on everything i own, the only people i trust. Incredibly fast service too, and you cant beat free diagnostics.

Anonymous User

I brought in a laptop that was riddled with viruses and malware and Chris and Dale were able to make it like new again and keep all my file!! I GIVE THEM 2 THUMBS UP!!!

malhavac

After talking to a very polite gentleman on the phone was able to fix my pc will definitly consider useing this company for any problems i may have in the future

Anonymous User

I am happy to find a computer company that I can trust! Nice new location.. I will only use you guys!!!! Laptop is running GREAT! Thanks........

Jennifer Harris-Kunkel

Highly recommend MyTech for computer related troubles!! The owner is knowledgeable, efficient & helpful. Excellent experience.

Robert Wiesman

When it comes to any kind of repairs for my Mac devices this place is my go-to spot! hands down!

Jeremy Jones

Excellent service. Honest and friendly staff. Chris always takes great care on my computer!