Address: | 1601 E Henrietta Rd, Rochester, NY 14623, USA |
Phone: | +1 585-424-1052 |
Site: | seasonallautomotivecenter.com |
Rating: | 4.5 |
Working: | 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM Closed Closed |
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Chris Lates
I do most of my work on my own vehicle, so I knew what the problem was when I took my car in. I simply did not have the time to do the repair. First off, they lied to me about the parts required for a certain repair. (Replacing the intake manifold gaskets *DO NOT* require you to purchase a new intake manifold). Secondly, I asked them how much it would cost for a new intake manifold and replace it. They quoted it at $1100. Thats insane. You can pick up and entire engine for $1300 or so. They told me the IM was going to be $700. I told them there are ones online for ~$200, they said that if *I* found one then they could mark it up and order it. Yes, they told me they were going to charge me *more* for finding a cheaper price elsewhere online. They wanted to charge me $300 for a Dorman IM. This is a $230 Autozone replacement. They wanted me to pay a $70 markup on a $230 part! So I told them Id order it and they could install it. They claimed that unless they ordered the part, they could not install it. All in all, your typical mechanics. Overcharge you, and claim you need things. Not pleased and now Ill have to take a day off from work to fix it. On top of this, their labor hour is $95. Only rivaling the dealerships themselves. WOULD NOT RECOMMEND.
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Jen Smith
Took our car in for an inspection and ended up also getting an oil change, and a minor repair. When we came to pick it up, the attendant casually mentioned they had left the keys in the ignition and the battery running for hours during the repair and caused the battery to die. This resulted in the electronic system resetting making them unable to complete the inspection until the car was "driven 25 - 50 miles". No compensation was offered for this significant inconvenience, which Im hoping does not result in the receipt of a ticket for an overdue inspection. When asked about a possible discount, the attendant was visibly annoyed and refunded the $21 for the inspection. Needless to say, we will not be returning. Integrity Auto down the road is fantastic and fairly priced - highly recommend it as an alternative to avoid this manner of incompetence.
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Alan Thompson
I originally took my truck to Dorschel Totota to diagnose a vibration problem. They had the truck all day just to tell me that it was the rear brakes and that it would take two days to get the parts and to bring it back in two days. When I brought it back the service advisor tells me that someone cancelled my appointment and that all the parts werent in anyway. So he obviously just forgot to call and tell me not to bring it in and lied about it instead. I went right over to seasonall and Chris said he could get the truck fixed that day with no appointment. No more vibration and it was cheaper than Dorschel quoted me. If you want someone who cares to work on your vehicle then take it to Seasonall. Thanks, Alan
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GAry Housel
I have been coming here since I first got my license and I would drive cross country to have them fix my vehicles if I wasnt local. I have brought them some pretty rough cars, silly cars and everything in between. They always fix it, fix it right and only do what is needed. I have brought repair manuals and tell them exactly whats wrong and thats what they fix, and if something else is wrong they let me verify it first. Everyone has had a bad experience and no place is perfect, but do not let bad reviews keep you away. Seasonall is not like other mechanics, they stand behind their work and do right by their customers. HIGHLY recommend.
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Bernice Stidd
We have been using Seasonall for several years (at least 15). We buy new cars and as soon as the warranty is over (or if the dealer is not available as happened recently) and the repair cannot be done under the warranty, we take our cars exclusively to Seasonall. It has always been our experience that they have lower costs than the dealer for repairs (usually about 30% less) and that the work is always done correctly. They always explain what is wrong and have never suggested work that has not needed to be done. Our relatives also hae used Seasonall with the same experience. Keep up the good work!!
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Anonymous User
Tanner is an excellent mechanic! I trust him with all our vehicles. He is very knowledgable and always explains what the problem is and what needs to be done to fix it. I take my vehicle to the dealer in order to stay on their tire plan, but whenever they tell me something else needs to be done, I never hesitate in taking my Jeep to Tanner to get his expert opinion! I will forever go to him for any issues with our familys cars. Sounds to me like the scam was the other way around.
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Todd Cucchiara
I used to take my car here when I went to school nearby. (I knew one of the mechanics back then) Now, it is worth the trip. They know service, with cars and with people. This is an honest, upfront and hard working crew. A special Thank You, for the great job and awesome communication today. You were spot on with everything you did for me.
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John Hendrickson
My car blew the engine in January this year. Chris work on the problem, first to find us a good replacement and then installing it. He gave us a quote and completed the work. The car is running problem free and the quote was spot on. Thank you Chris and Doug for experience work and a needed place in Rochester for car repair. Great Job !
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Len Champion
Ive taken all 3 of our cars to Seasonall for the past 10-15 years. Good communication, fair pricing, and above all, quality work. I recommend them to my friends all the time. I see a wide mix of cars in for service there - including BMWs, Acuras, Mercedes. That says a great deal about their capabilities and cost.
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Derrick Day
I needed a car repair so I asked my old mechanic (no longer doing big repairs) and he recommended Seasonall Automotive. They were very easy to deal with got something scheduled right away. I got prices around the area and they had a good price as well. I will continue to work with these guys in the future.
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Royal Chamberlain
A good mechanic is hard to find, but Seasonall fits the bill. I do most of my own automotive service, but when the task is beyond my capabilities, it goes to Seasonall. They have consistently proven to do high quality work at reasonable prices
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Glenda Piper
Ive been going to Seasonall for years and I wouldnt go any where else. They took care of my 1998 Neon until I got a new car in 2012. I have recommended them to friends who are also pleased. Have them work on your car; you wont be sorry.
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Noreen Cerbone
We have been coming here over 10 years and its amazing to have an auto mechanic we trust completely! My husband knows enough about cars to be able to say they are always honest, instructive, have quality service, and prices are fair!
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richard wettach
What can I say.They are the only ones I let touch my car.Great mechanics and great overall service.They stand behind thier work if something should go wrong(which is very rare to never).I myself have been using them at least 15+ years.