Address: | 4632 Mine Rd, Fredericksburg, VA 22408, USA |
Phone: | +1 540-736-7389 |
Site: | local.tiresplus.com |
Rating: | 3.7 |
Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–6PM 9AM–5PM |
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travisonacreek
Dude at the counter...big beard, tattoos...has no customer service. He neglected to tell me that the 24.99 shop special was a better deal than the 20% coupon I had. So he took my coupon and told me it was gonna be $31.00...20 % off of $40. No no no a good customer service associate would inform the customer that the special is a better deal and would advise me to keep the coupon. I also asked him if they could just visually inspect my brakes and let me know if my rotors might need to be replaced when I come in for a brake job he pauses and says "so basically I can do a full car inspection and thatll be $21.99." My girlfriend had 4 tires installed here spending $500+ and couldnt get out of the door with out this same dude pushing every service under the sun on her to spend more money. Now, in my opinion its obvious this place doesnt care about customers and is just out to make as much money off of you as they can. I wont be coming back here. Oh btw Im sitting here listening to him talk to another customer and the customer had work done recently and something is wrong with the tires and he wants them checked. Same dude :"thatll be $21.99" ...awesome service.
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Mike Wheeler
Best shop experience ever. I will be back for all my service needs just due to the great guys that work there. My wife had bought tires there that were 40,000 mile tires. They happened to wear out in 20,000 miles for no apparent reason. They checked over the car and did not find any reason for these tires to be gone in 20,000 miles so he upheld the warranty with no problems at all. I was expecting a battle as usual but not here. Stand up strait up guys. much appreciated!
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Brian Bohr
I have been a regular customer since the day they opened up, I find them to be very honest and reasonably priced. To the point I have brought my cars in and asked for service they have on more than one occasion told me I would be wasting my money because the vehicle did not need the service I was requesting, I highly recommend them to not only my family but all my friends as well. You can not find a better shop and top rate mechanics.
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shanequa talbert
I love this place, as a female its scary going to places for car maintenance. Ive been going here for regular maintenance on my Sonata for about 2 years and I love the atmosphere. Mike is great at listening, explaining and being honest with the best course of action to take care of my car. I highly recommend this place to anyone looking for a honest, reliable and affordable service shop.
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Michael Haynes
Do not trust this shop. State inspectors will tell you that your ball joints, steering rack, or struts are bad to make a big sale. I left with a rejection sticker and went to a reputable shop and got my truck inspected without the fictitious high dollar repair. Do not trust this shop.
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Michael Kies
Just purchased four new tires with mount/balance and free alignment check for my Toyota Sequoia. Great service, very friendly and knowledgeable, without being pushy. I will definitely shop here again. Thanks to Mike and Brad and the rest of the team there.
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Mike H
Beware of these guys. I only used this shop because I had a coupon - Big Mistake. They failed my truck on a state inspection for worn tie rods. I took it straight to Little Tire and they said my truck was fine and it passed state inspection.
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Thomas Garner
I am so glad I found these guys. Great mechanics and honest!! They have become my go to place for all auto repairs, inspections, and related services. Thanks to all the crew there!!
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Peter
I brought my vehicle in for a problem that they later told me I didnt have. They apologized for my wait and didnt charge me. Honest people here.
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WEs allen
Well only inspect your car when its convenient for them and will make up hours of when they can do it so they dont have to do it
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James Grau
They mounted 4 new tires. We had to replace all the valve stems during an emergency stop.
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Steve Dunham
Good service, reasonably priced. Weve been taking our cars there for years.
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Deacon John Hubbarth
Great service Gary store manager really takes care of you. He cares
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Scott Phillips
Gary and his crew are just great !!! Honest reliable service.
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Quinnae McGruder
Always get great service and deals and the wait time is good
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Marie Ramos
Fast service