CAT Auto Center

491 Lincoln Way W, Chambersburg, PA 17201, USA

Address:	491 Lincoln Way W, Chambersburg, PA 17201, USA
Phone:	+1 717-264-5098
Rating:	2.3

Location

Photos 11

Reviews 8

Ben Stacey

I had a radiator replaced at Chambersburg Auto Transmission, and whithin 400 miles of driving, the car began overheating and leaking coolant. When I called to inform them that I suspected there had been an air pocket in the cooling system (which any reasonably good mechanic should know to purge after opening any part of the cooling system) which caused the overheating, the manager on duty denied any responsibility, claiming I had somehow caused the damage. I was not looking for a free fix for a new issue, nor did I lead him to believe I was. I simply wanted to know when they could look at it to determine what the cause of the new issue was. He vehemently continued to deny responsibility for the issue (I never accused him of being at fault) and refused to look at my car until the following week. Not only do I think Chambersburg Automatic Transmission is employing irresponsible, corner-cutting mechanics, but I believe they must run into this type of issue commonly, due to the managers overly-defensive position when asked about the new issue. I would not recommend going here for even a simple oil change, much less any extensive repairs. 0/10 - Dont waste your money here. EDIT: We took the car in to Scotts, about 2 blocks down the road from CAT, and they found the issue, (air pocket in cooling system) had it purged and replaced an O-ring that had blown due to the pressure buildup in the cooling system. $20.13 and less than 30 minutes later, the car is running beautifully again.

Anonymous User

CATS run by Fred and Carl is the best place in the area to have your vehicle inspected, worked on, fluids changed, brakes installed and other services. They know what they are doing and do the Best I have dealt with in my 40 years of dealing with my vehicles being serviced. They make you feel special and treat everyone equally great. The prices are reasonable and if the work does or does not need to be done they will let you know. I have three vehicles and all go there. Michael from Greencastle PA

Darrell Potteiger

The staff took time to answer my questions and listen to my concerns about spending money on fixing the transmission on a high mileage vehicle. The work they did and the customer service was excellent. I will definitely consider them for my next vehicle repair and will recommend them to others.

Sheridan Sone

Very friendly staff, but they did they work very poorly. I had my front wheel bearings replaced last November. Because of their shoddy work I am having to replace the wheel bearings again but also my tires. Would not suggest going here since they clearly took advantage of my situation.

Anonymous User

I have had vehicle issues, and they are very professional along with the other items I put in the title. Nancy of Chambersburg

Justin

Made an appointment to have my oil changed for the following day. Took them an hour.

Anonymous User

Definitely not satisfied with the level of service or prices.

Josh Sanders

Way overpriced! Dont go!