Address: | 1035 E Main St, Waynesboro, PA 17268, USA |
Phone: | +1 717-788-4232 |
Site: | buchananautomotiveinc.com |
Rating: | 3.8 |
Working: | 8:30AM–8PM 8:30AM–8PM 8:30AM–5PM 8:30AM–8PM 8:30AM–8PM 8AM–4PM Closed |
ME
Melody Fahrney
We went to look at a car on the lot Saturday. I have purchased three cars from Buchanans since the 90s. My in-laws just recently purchased a truck from this lot. (BTW their experience was different) My husband and I felt like we were treated like common criminals. I have never had this type of treatment before ANYWHERE...especially from a car dealership..and ESPECIALLY if I had purchased THREE cars from them. The feeling we got was that the Chevrolet dealership acted like we were going to steal the car..said it was the OWNERS company policy to drive us half a mile away from the lot, then to switch drivers..REALLY?....funny that the other OWNERS lots dont seem to follow this company rule...guess you really dont want to sell us a car or two..but I am sure there are MANY others who will!
RO
Roger Fadness
We are fairly new to the Wanesboro area, and one of the most trying things when you move is to find an auto service that you can trust. I was having problems with my transmission and, since it was a Chevy, I decided to take it to Buchannon. This was the best choice I could have made. Everything was covered under warranty and the service was exceptional! The last visit I was intending to wait for the vehicle with my 4 year old daughter. I was told that it was going to be awhile. They offered to take me home and pick me up when the repair was finished. This is going above and beyond. I want to thank everyone at your "customer service" oriented dealership. I will be back. I highly recommend!
KO
kody rogall
Granted the staff was polite and eager during my 12 hour visit while purchasing my vehicle, once i traded in and my loan was paid in full i had to request for the refund of my gap insurance. Giving them all information requested they eventually sent me a check written out to the bank my loan was from. After proven my loan was paid in full they refused to correct the situation by issuing me a check i could actually cash/deposit i got ignored. So they are great when buying a car from them but once the tables turn they are far from helpful
AL
Alecia Nye
Such a wonderful and hassle free car buying experience! It felt as though I was a buying a car from a friend and not just a guy in a suit. Gary Bourne is an EXCELLENT employee and such a great person! He went well above and beyond and answered every question we had! Would recommend him to anyone looking to buying a car!
BE
Betty Aguirre
I was in search of a new vehicle and have always been a Buick person. I had a referral from a close friend who was to receive a $100 Bonus if I purchased here. I waited 20 minutes while salespeople looked at me, but never introduced themselves or offered assistance. They lost a sale; I left without talking to anyone.
NI
Nicole Gee
I felt the gentleman I delt with was rude and pushy wasnt really sure what I wanted but he was no help and when we going over car heard them talking about us to other associated and when I said car was high and I saw one cheaper he downgrade the other dealerships I will never go there again !!!!
PA
Pam Esposito
My salesman left, but he was great. One of the service guys is the best one Ive encountered so far. Other than that look very carefully about what youre buying here if you chose to. Also do your research and get a carfax some yourself first.
AL
Alexa Gallagher
Buchanan Automotive is the best place to go to in the area when youre looking for a new vehicle! All there sales people were extremely helpful and patient with us. Would recommend to anyone to go here!
WH
Whitney Macintosh
Every time I have visited they have had the nicest sales people. And I enjoy that they like are not like other sales who is just trying to get my money, they ask about our family and needs.
BR
Breann Gingerich
Normally I dread the car buying process. I worked with bradley Poole, he was very knowledgeable about cars found me the right car at a price I was very happy with. I highly recommend him.
JA
James Shoemaker
Very satisfied with the professionalism and friendliness of the people there. Will highly recommend anyone to do business with them. Will definitely do business with them in the future.
RO
Ronald Kelsey
Buchanan GMC clearly explained required repairs and service based on my requests and their multi-point inspection. They did not try to sell me services and parts that I did not need.
BU
Business Development
Sales and service with absolutely no hassle or pressure just class! I recommend everyone I meet to give them a chance to show the Buchanan difference! Great experience.
BR
Brian Kelley
Easiest, no hassle purchase of a vehicle I have ever experienced. The staff worked with us and made us feel as the customer our satisfaction is what mattered.
MI
Mitchell Nadelberg
Got my car in and out for a recall, friendly staff from the phone person to the service guys to the guy that brought my car around. Thank you again
BR
Bruce Kocsis
Great experience! The "Commission Free Zone" has changed my view on car buying and provided me with a sales team I can trust.
BR
bret fraley
Dustin got us into a brand new car today. He was very professional and an all around cool guy. Thank you buchanan.
SA
Sammi Mort
Dustin was awesome and extremely helpful! Got my favorite car, brand new at a great deal. Completely stress free
DA
Dave Alvord
Bought my first truck from this group not to long ago. Very social and willing to help. Would recommend.
TY
Tyler C
Great Prices and Vehicle Selection. Kevin and Cody are very helpful! Would Recommend!
AU
Audrey Jackson
Recall on Encore and do not have the part to fix it. Will not give loaner car
RO
Rob Grimsley
This was a good buying experience. Zack and Joel were great to deal with
BO
Bohemians Furniture
Great service and great cars.
JE
Jeffrey Lozowski
Great deals and management
AP
April Kinzer Mackereth
Best Car BuyingExperience
PH
Phillip S.
Typical crook dealership
RO
Robert Meyer
The personnel is alright
JO
Joan Duppins
theyre good people