Car Wash Plus

12105 Montgomery Rd, Cincinnati, OH 45249, USA

Address:	12105 Montgomery Rd, Cincinnati, OH 45249, USA
Phone:	+1 513-683-4228
Rating:	2.5
Working:	9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM Closed

Location

Photos 9

Reviews 13

Michael Cook

I drove up and ordered the interior/exterior wash. My car was not dented when I drive up. When it exited the wash, it had a small dent on the front driver fender. I left my contact info and asked to be called by the manager, who was due back in 45 minutes. When after 3 hours, I had not received a call, I called and spoke with one of the owners. She was very rude and essentially said this could not be (the damage) possible, they have never had a complaint in 22 years, therefore, my complaint could not possibly be valid . There was no offer to look at the dent, or even entertain the possibility that they could have caused any damage to my car (even without looking at it) I had to insist she look at the car. She said she was leaving in 15 minutes so come by in a few days. I insisted I come by then, and she reluctantly relented. Anyway, all was repeated when I got there. No possibility they could have damaged my car. Period. I know my car did not have the dent when I drive up, and it did when it came out. I have better things to do then try and get a free small dent repair from a car wash, this really happened. In fact, when I pointed it out to the worker drying my car after it exited the car wash, he acted like he knew it had happened. Obviously neither of us can prove our case, but the owners were rude and made it clear by their statements, customer service is not a priority at all. There are other car washes, I recommend you go elsewhere.

Teresa Harrell

Took my daughters Honda Odyssey in. Paid for the $20 inside and out cleaning. When I went to get in the car after they finished it looked like all they did inside was wipe the dashboard. The vacuuming was terrible. Still had gravel all over the floor and they hadnt even opened the rear of the vehicle at all. The seats still had crumbs on them, the cup holders werent wiped out. I could go on, but suffice to say they did a horrible job. I started to just leave, but decided to say something instead. The lady at the register. who I assume is the owner, looked at the car and agreed they did a bad job and offered to re-do it. But she did tell me they dont wipe down the interior of the car other than the dash. Why would anyone take their car to be cleaned and only expect it to be partially done? I didnt get that. So we waited while they "re-did" it. When we got home I spent about 1/2 hour vacuuming and wiping what they missed. I would never go back there.

Anonymous User

A friend drove my car in to get it washed. Upon returning to the house, I noticed my bumper was falling off and ripping! I noticed that a clip had been torn off which happened while going through the car wash. I immediately called and they told me no way could our machines have done that! Well, I didnt imaging the problem and, speaking with an employee, it DOES happen, and they noticed it when it came out of the wash! I called the owner repeatedly to remedy the issue. They have talked, but now, refuse to call me back. I love the people who actually clean my car, but BEWARE if something happens! There is NO customer service! Im afraid to go there again!

Da Millas

They do a decent job. For about $20 they will vacuum out the car (were not talking detailing here, just a fairly fast vacuuming job that gets the big chunks), wipe the inside windows clean (they do well with it), wipe down the dash, and run your car/van through the wash and hand dry it. You can pay a few more dollars for additional services like vacuuming out the trunk, Armor All for the dash, etc. When its really busy, they probably dont spend as much time on each vehicle, but theyve never done a bad job. The other area car washes dont do any better for the price. Weve got a Honda minivan, which has never been damaged by the facility.

Anonymous User

PRETTY ANNOYING EXPERIENCE!!! I usually believe that if you dont have anything nice to say, you shouldnt say it at all - but this is an exception. If youre the type of person who enjoys re-cleaning your car just minutes after it got washed for $14, this is the place for you. The carpets (and even the rubber mats) were muddy, clearly not cleaned up. The doors and the back of the seats were horrible, not touched even though I had asked for special attention. The back seat was a mess and I had to wipe it out and vacuum again. I felt like I wasted my time and money

Ken Rumsey

This use to be my go to car wash! Inside and out for $20.00 what a deal and they use to do a good job. Till February 6th 2017 when they ripped out my locking weather guard floor mats breaking the locks. Then was told they didnt do it that I should contact the company I bought them from and tell them they are defective. No offer to make it right...just denial that they did it! Im not one to complain...but they called me a lier!! I will never recommend nor do business with them again!!

Dennis W. Kossen

Definitely enjoy this place for about $30 including tip you can get the outside of your car washed and detailed quickly in between a full detail which you can purchase from these guys. No matter what time of year it is the staff is always friendly and very efficient frankly its a nice way to treat yourself and your car.

Ben Hueil

This company is terrible. I ordered the best wash and interior cleaning they have. I come back expecting a clean car and the outside of the car has spot marks all over it. I look inside the trunk and there is mulch all over the place from before the wash. They clearly dont fully do their job and it is a terrible company.

Dani I

They did an OK job, but not excellent Ordered an exterior wash The car was washed but the hatch area was still dirty at the bottom. They dried it in a hurry and the roof was not dry, but the bars on the roof might have made it hard for them. Seen better, seen worse

Anonymous User

They BROKE THE POWER DOORS on my moms car and then refused to pay for repair the owner and three intimidating men ORDERD us off the property NEVER NEVER NEVER go there EVER

Gina Kiser

Pretty good, watch the guys at the end sometimes they miss something

Larry Lyons

They do a better job than the other Car wash on feisertal.

Anonymous User

OUTSTANDING!!!!!! The best car wash in the city.